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Class of Disabled Riders Certified
A 6% rate of denial of requests for transportation for the disabled is "substantial"; the court notes
that rides are regularly denied, "not for reasons outside defendants' control, but because of a lack
of available seats, which in turn is attributable to defendants' insufficient capacity and its booking
practices. . ...
that rides are regularly denied, "not for reasons outside defendants' control, but because of a lack
of available seats, which in turn is attributable to defendants' insufficient capacity and its booking
practices. . ...
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