Department of Corrections Office of Health Services Contract Monitoring Report, FL, FWRC January through March 2021, 2021
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Contract Monitoring Report
FWRC
June 2021
Page 2
Department of Corrections
Office of Health Services
Contract Monitoring Report
Date of Report: June 15, 2021
Period Reviewed: January 1 - March 31, 2021
Institution: FWRC
Contractor: Centurion of Florida, LLC Contract Number: C2930
Report Number FWRC A2-05/21
Monitoring Type:
Annual Performance Outcomes, Measures, and Standards
Monitoring
Semi-Annual Performance Outcomes, Measures, and Standards
Monitoring
Ad Hoc Monitoring
Monitoring Dates: 5.18.21
Monitoring Team Members
John A. Joffre, DDS Clinical Dental Monitor
Background:
The Department conducted contract monitoring in accordance with criteria outlined in the Office of Health Services Monitoring Plan. This monitoring included the following components:
X desk review of records related to service delivery (including documents and databases)
X on-site review of records maintained by the Contractor
X interviews with Contractor and/or Department staff
X review of grievances filed by inmates regarding Contractor’s service delivery
____ review of monitoring, audits, investigations, reviews, evaluations, or other actions by external agencies (e.g., Correctional Medical Authority, American Correctional Association and/or National Commission on Correctional Health Care, Department of Health, etc.).
____ Other (explain: ___________________________________________________
________________________________________________________________
________________________________________________________________
The monitoring was conducted utilizing random sampling methodology and a standard instrument that was adopted specifically for this contract.
Summary of Findings:
During the monitoring review, the team identified the following findings.
Performance Measures
A total of 5 performance measures were applicable for this monitoring review. We found that all performance measures reviewed met the required standard in the contract. A list of all 5 measures reviewed is provided in attachment B.
Laura Carter
Chief of Health Services Administration