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Department of Corrections Office of Health Services Contract Monitoring Report, FL, FWRC July through September 2021, 2022

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Contract Monitoring Report

Florida Womens Reception Center

January 2022

Page 2



 

Department of Corrections

Office of Health Services

Contract Monitoring Report



Date of Report:       	January 4, 2022

	

Period Reviewed:    	July – September 30, 2021	



Institution:                   FWRC

    		

Contractor:              	Centurion of Florida, LLC	Contract Number: C2930



Report Number           FWRC A1-12/21

  	

Monitoring Type:



	Annual Performance Outcomes, Measures, and Standards    

           	Monitoring

	Semi-Annual Performance Outcomes, Measures, and Standards 

          	Monitoring

	Ad Hoc Monitoring



Monitoring Dates:  12.13.21



Monitoring Team Members



John A. Joffre, DDS			 Clinical Dental Monitor



Background:



The Department conducted contract monitoring in accordance with criteria outlined in the Office of Health Services Monitoring Plan.   This monitoring included the following components:



X	desk review of records related to service delivery (including documents and databases)

X	on-site review of records maintained by the Contractor

X	interviews with Contractor and/or Department staff

X	review of grievances filed by inmates regarding Contractor’s service delivery

____	review of monitoring, audits, investigations, reviews, evaluations, or other actions by external agencies (e.g., Correctional Medical Authority, American Correctional Association and/or National Commission on Correctional Health Care, Department of Health, etc.). 

____   Other (explain: ___________________________________________________

	________________________________________________________________

	________________________________________________________________



The monitoring was conducted utilizing random sampling methodology and a standard instrument that was adopted specifically for this contract.       



Summary of Findings:



During the monitoring review, the team identified the following findings.



Performance Measures



A total of 5 performance measures were applicable for this monitoring review.   We found that all performance measures reviewed met the required standard in the contract. A list of all 5 measures reviewed is provided in attachment B.







Laura Carter

Chief of Health Services Administration