Contract Monitoring Report

Okaloosa C.I. 

March 2021

Page 2



 

Department of Corrections

Office of Health Services

Contract Monitoring Report



Date of Report:       	March 3, 2021	

	

Period Reviewed:    	July through September 2020	



Institution:             	Okaloosa Correctional Institution    

    		

Contractor:              	Centurion of Florida, LLC	Contract Number: C2930



Report Number           A2-02/21

  	

Monitoring Type:



	Annual Performance Outcomes, Measures, and Standards    

           	Monitoring

	Semi-Annual Performance Outcomes, Measures, and Standards 

          	Monitoring

	Ad Hoc Monitoring





Monitoring Date: 	February 16th, 2021 





Monitoring Team Member:



John Joffre, DDS			Clinical Dental Monitor 





Background:



The Department conducted contract monitoring in accordance with criteria outlined in the Office of Health Services Monitoring Plan.   This monitoring included the following components:



X	desk review of records related to service delivery (including documents and databases)

X	on-site review of records maintained by the Contractor

X	interviews with Contractor and/or Department staff

X	review of grievances filed by inmates regarding Contractor’s service delivery

____	review of monitoring, audits, investigations, reviews, evaluations, or other actions by external agencies (e.g., Correctional Medical Authority, American Correctional Association and/or National Commission on Correctional Health Care, Department of Health, etc.). 

____   Other (explain: ___________________________________________________

	________________________________________________________________

	________________________________________________________________



The monitoring was conducted utilizing random sampling methodology and a standard instrument that was adopted specifically for this contract.       



Summary of Findings:



During the monitoring review, the team identified the following findings.



Performance Measures



A total of 6 performance measures were applicable for this monitoring review.   We found that 2 performance measures reviewed did not meet the required standard in the contract. See attachment A for a detailed list of these 2 measures.  These performance measures will not require a cap as the facility was operating under Health Care Directive #10-Essential Services.  A list of all 6 measures reviewed is provided in attachment B.







Laura Carter

Chief of Health Services Administration