Hawaii Dept Public Safety Otter Creek Audit 2008
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HAWAII DEPARTMENT OF PUBLIC SAFETY 1 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 Contract Item & Description ...c: ,!!! C. E o Z g,i E <II I ';;'; eEl 0 Q)<II! .::: I ll. Comments ...c: 001 Z (,) i (,) ri'~2~04-cA-cCc-A=-CA~c~c~r~ed~ite-d-C-::Fc-a-cccil~it'-y-:- - - - 4 - - - 4 - 4 ;COD-at~e-o-;Cf7A-cc-re-d~it-catc-io-n(every 3 yrs): I I I I March 2008 ! i i I 1. Mandatory (100%) !-:-:--+---~:=C~~~---;-;:~----i iX ! I : ! i A. 4 2. Non-mandatory (90%) 13. Life Safety CodelFire Codes I Clothing & Supplies: I 1. 2 sets of Uniforms (Males) 2. 3 sets of Uniforms (Females) i Mandatory Score: 100% ,I Non-mandatory Score: 99.6% X Sprinklers operational: Yes Fire Marshall Report: 10/23/07 X NIA Issued 4 sets of uniforms IX i 3. Seasonal Clothing (Warmer Describe: Winter coats, rain ponchos, long-sleeve uniforms for colder weather. X clothing for colder weather; Colder clothing for warmer weather) 4. Underwear X I I 5. Personal Hygiene: a. Soap b. Toothbrush IX X one for one exchange c. Toothpaste X one for one exchange d. Deodorant X one for one exchange I 5a. Monthly Exchange (YIN) If No, why or why not? 6. Workline Appropriate Clothing: a. Boots (as appropriate) b. Gloves (as appropriate) 7. Linen: a. b. c. d. e. Revised 7/1/07 Towel Sheets Pillow Case Blanket (Wool) or Blanket (~ n) Available X I ! , hygiene issued weekly (Fridays) Yes X X X X X X X *Must have a ,,'e~'~a' '''e' ,~, ,ee~ ! ! i I I HAWAII DEPARTMENT OF PUBLIC SAFETY 2 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 18 4 i Laundry: Weekly Laundry Service I (Describe weekly schedule) 'X I 2. Laundry Exchange (clean, Ix 11. Weekly Schedule RDAP population (HI) , Saturdays, HI population i Sundays: Blankets I Tuesdays: i I --~ i laundered replacements) I~--:-----;-----=~_-~...,~--+-:-:IX L-+~-+,-;-~-;-;;;-_--;~~ -+I:-;-~+-_+ . I 2a. Laundry Exchange every 6 mos. I C. I Inmate Property: 4 ! 1. Property Disclaimer Form I I 4. Property Officer 15. Segregation Property Form & I Confiscation Form , I IX : IX I 5a. Secure Segregation Storage !, , , D. 2. Fresh/Canned Fruit Weekly IX I i 3. Menus Approved by Dietician ,X i 3a. Meals based on current U.S, Dietary Guidelines X I ,,i Property Officer, CO Horn Form corn plete'dfor everyinmate In segregation: Yes Location: Segregation , ,, I I I I i I X i 4. Medical Meals Approved by X I ..........J I I Food Service Manager, A Meade , ! i I I , I I, I ,I Calorie Count per inmate: 3,000 i i 3b. Copies of Cycle Menus Provided I I I ! ! , I j I X iX ! I , 4- I Food Service (Canteen Contract 5 I Services): i 1. Rice served daily I ~~_ IX i Date of menu: 8/21/08 i ! I I i I Facility's Physician (CCA Policy) ) I 5, Religious Means Approved by I Facility's Chaplain (CCA Policy) X i Date of menu: 9/2108 I Ramadan, Lent i-;:--;;,.---:--;-;:;-;---'7':'------+--;-;--+--+---~~--~---.............j l. i I 6. Special Dinner Menus: .... 1 a. Prince Kuhio Day (March) X X-+-+----· ...l._ _...l._. Revised 7/1/07 _L HAWAII DEPARTMENT OF PUBLIC SAFETY 3 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 I Describe other: Admissions Day I Special Dinner Menus provided by x b. King Kamehameha Day (June) c. Other special event i PSD Food Service Branch I f--~-+.: - ; : - c - ; - - - - - - - - - - - - - + - i Administrator i I Kitchen: x x i 1. Food served compares to menu I 2. Dead man trays I X 3. Alternative disaster menu 4. Food portion control X X 5. Workline training on sanitation/hygiene, tool/equipment safetv, hand washina techniques X i 6. Sufficient hair nets available X 7. Sufficient aloves available 8. Workers know location of hair nets X and gloves 9. Food handlers/Cooks wear hair X ! nets and qloves X ~10. Appropriate footwear are used iii. Internal inspection of kitchen, X dining areas, food storage and preparation areas 12. Internal inspection of tools, X equipment and liauid soap dispensers 13. Adequate drainage near washing X stations 14. Dry Storaae: Appropriate liahtina X 15. Food stored at least 6' off floor X 16. Food stored at least 18" from X ceilinq 17. Food is covered, labeled and IX dated 18. Separate storage forfood and iX non-food items 19. Emergency supply # of days ~ ! X 1 I I Maintained for how many days: I I ! Emergency contingency plans I I 3 ~ i I I i j I I ,1 I I I I I i I ! i I : I i , ,I I j 1 I ! 20. Regular insect control maintenance 21. Refrigerators/Freezers thermometers 0 erable 22. Evidence (log) shows I thermometers are calibrated on a I routine basis Revised 7/1/07 i 7 days food + 3 days emergency for I i 1O-day supply at all times . '--rF'rofessional contracted services I IX : Daily calibrations taken; temps . recorded 3 times a daily HAWAII DEPARTMENT OF PUBLIC SAFETY 4 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 ! 23. Refrigerator temperature i monitored and recorded 3x per day i 24. Freezer temperature monitored ! and recorded 3x per day : 25. Refrig/Freezer food is stored at i least 6' off ground !, 26. Refrig/Freezer food is covered, d and dated 27. Refrig/Freezer doors are sealed, cleaned and in tact .28. Refrig/Freezer vents/fans are ! clean and free from dust 29. Refrig/Freezer hinges/locks/ are in qood repair 30. Refrig/Freezer is clean inside and out 31. Portable Food carts in working order IX i !X -j ! IX . IX ! Ix : : 1 I I I X : X X ! IX ! ! Li Ordered new portable Insulated !t ,, --j food earners that are placed In the I food carts to be taken to ! segregation 32. Food prep/production areas are clean, sanitized and in good repair 33. Grease traps are clean 34 Inventory control for sharp utencils 35. Mops, cleaning supplies and chemicals are securely stored and inventoried 36. Garbage containers covered with tiqht fittinq lids 37. Scheduled garbage removal from kitchen after each mail 38. Adequate outside storage of qarbaqe until trash removal 39. Dishwashin g tem p 10gL.....J degrees) 40. Dishes/pots/pans properly scraped and free from excessive stains and caked foods Describe: # of Supervisors/hours per shift: Revised 7/l/07 IN/A i Inventory located In secure cage , ! : !X I I I I IX ! X ! : I X , ! i 3 times daily -~~~~~--~~~~-~~! N/A Chemical sanitation system used X Thermal trays need replacement and are on order: other trays are clean Breakfast --"'-- Lunch Dinner -i HAWAII DEPARTMENT OF PUBLIC SAFETY 5 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 5 E. : Vendor Name, Mid States/Halls , Inmate Commissary: Ix I Market I 1. Commissary Services . a. Non-essential items (soda, I $1 DO/weekly candy, personal items) I 2. Commissary proceeds utilized for 'X I General Inmate Population Benefit I I (commissary maintenance, e=.,q:clu::::ir.:.:prm.:.:e::,:n.:.:t,-,=.se=.rv:..:.::ic::.:e::.:s""L:. prr=.0<l:.::qrra::m~s )'--_ _+-~~. ~l---+--~------- ~~~ 3. Commissary Revenues 1X i (May be used to pay all operating i expenses of the commissary) Describe indoor activities available, 1 Recreation: X Basketball, Pool, Aerobics, I 1. indoor Activities Provided I ;.-1 IF. 1 5 , ' I i X . " ' ' ' LL r:l ;-~:;ib-~-~-;-r-;;;;-a~-~-n:-i~-f-~-~-br-a-ry-------+ I i 2. Outdoor Activities Provided I G. I 5- Ii Fooseball, VOlleyball, Treadmill station, Stationary Bicycles, Chess, Checkers, and Hula 1Describe outdoor activities i available: Softball and Beach I Volleyball (sandy court) ""x.,......--t--+ I ~;;::~~~rs:Le~~~:::'i~C.\n'::::al"'L~ib':Lr"'ar".ia~n:J.:"'s"'.-~--"- .... . I H I H. .. b d a. awall- ase newspaper available in library (at cost of State) Visitation: 1. Visitation Room Available ',I 5 ~ Recreational Librarv Hours: Posted HI newspaper sent out by Branch weekly IX 1 i .1 X I i 12. Video Visit Conferencing I I 3. ,i I --...,..,.---t'7;'-+--+-------------I' i i i I. 5 I ! 4. PolyCom Equipment Operable Special Visits (Pastoral, Legal and X X X :=-:=-:~t_:_~.,.~e_:", :7;i:_S m_o_re_)_a_I_lo_w_e_d_-+~x;--_+I !_:-;-:=-m-.:.-:i:-=:__ ! I i":" I _ _..jj I ~ I-J,..-r.5;;--j-;G6~=~::;p,;:"~'7="·-------+~-+! --+,~ ................-=c;c--~"",,-----ii - I rrevance rocedures: X , Gnevance Officer S. Newsome !. iI 6 '" I 1, Secured Grievance Boxes I 2. Informal Grievances Forms I 2a. Informal Grievance Logging & I Tracking System X X ! 3. Formal Grievance Forms X Revised 7/1107 HAWAII DEPARTMENT OF PUBLIC SAFETY 6 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 Formal Grievance Logging & iX ; Formal grievances are given a log ; Tracking System : I number and tracked. - ~~~~~_.._..-i-c;-~i--~-if-I 4. Time limits on the form and the :X I i policy are the same and are m~e2..t~_ 5. Grievance Officer replying to !X lJJ.I:i.evances and n:::o:::t..:s:.:'ta::.:ff~m",e:.:.:mc::b::.:e;::.r~s~._if.=~+~~i--~ __~~~~_ Opportunity to Appeal Decision IX I 3a. 'I' 16. I I Law Librarian: I K. S. Newsome Law Library Hours: 7 days a week: II 7:30a - 6:30p X 2. Parole Hearings Conducted I , 3. Attorney calls scheduled with ,X I facility : 3a Court hearings afforded by iX i telephone as necessary N/A 4. Law Library Collection (KIOSKS): a. Hawaii Revised Statutes (HRS) X b. Session Laws of Hawaii (SLH) X ,,I c. Hawaii Reports X I d. Hawaii Appellate Reports X e. U.S. Code Annotated , .. I 1 .. ~ No kiosks at Otter Creek I I : ~~-j .~ I I I . =1 , . I Shepard s HawaII Citations ,X _~~~~~~~~~ ~_; g. HI Court Rules (State) X h. HI Court Rules (Federal) :X I I i. HI Digest iX j. Black Law's Dictionary I Ji k. Federal Civil Procedures & X i ! . Rules I X I ; -;--+-=-_If-::-_I_.-:cs_u-:p:-re,:;:m_e~c_o..,.u_rt_R_e_p_o_rt_s~~---![K .. 4 ; L. 1 7- I Security & Control: IX 1-+-----8 1 1. Security Staffing Plan (to include I i all mandatory posts) is updated and I 1 available for review I Ir-;;':"::=;:;:=::":':;''=;;P~::;:::''''-;-----::-:---+,'I7:X--+--+-:-;c-:--·=----c-~-c---c-2. Gender osting in appropriate ; 1 female officer posted in housing I areas (Females/Males) ; unit and 1 female officer posted on I I i I daily transports on all 3 shifts. ----' 13. Urinalysis Program: Minimum of iX I CCA Policy # 94 110% of State's Total Population I ; Confirmation tests are sent to Lab I 3a. Second test made available at iX i One L_....L~.LI.:;,in:.:.:mc;;a::.;tc:.e.Lrc:.e.=t9:uce::.;s::.:tI:.::c:.:o:.:s.:..t~~~~~_ f. [I II ,I ~ J I I Revised 7/1/07 HAWAII DEPARTMENT OF PUBLIC SAFETY 7 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 I 3b. Positive Results Reported to PSD I X I' i Results i 4. Contraband Management I within 24-hours of Facility Receiving .~i----~ lX I 4a. Policy covers definition, i appropriate storage and critical areas : to search 4b. Routine facility shake-down for contraband I 4c. Inmates given proper written notification of contraband 5. Emergency Response Preparedness i CCA Policy #: 9-6 :X IX , : IX i , IX I I, , I I I CCA Policy #: 8.1 I Emergency drills are done once a I i X , : Routine shakedowns, cell searches I conducted I 5a. Security protocols on managing riots, disturbances, hostage situations, work stoppages, fires, escapes, bomb threats, natural disasters, etc. , 5b. Appropriate agreements with the I local county and law enforcement I I I I . month Der shift Agreements set up with city for assistance i i 1 j March drills conducted with assistance of outside agencies including Fire Marshall and Dept. of of i ! .. a=-g_e_n=c_le_s~1 n"C'e_m~e_rg_e_n-;;c_Y7:'re_sc-p-;o=-n;-s_e_s~--i"':':'__+~--i'-,H-"e=a",lto.:.h"iCnCi:SPt::e=co::tioecn=s~~~~:Pt. i I -----j X I i I I ! I f-. 5c. Proper training of all staff in emergency response plans (i.e. I Command ost, Food service, etc. i 6. 5-1 Policy : i I X .. Ii X -', i 6=-a-.-c-ln-v-e-st"C'ig-a-t-io-n-s--c~0-m~p~le-te-d-C--in~~--i-;X-c--i----~~..j,-;F;-a-c-ilit-y-In-v-e-st-ig-at-o-r:-D-.-C-ro-w-e-II---1 f-I timely manner per policy within 24hours of incident 6a. Proper notification of Priority 1 I incidents to the State I 7. Formal Count on each Shift I--::--=----;--;:-;-;---=~--.,.._~~~~- i 8. Tool & Key Control ,X Revised 7/1/07 I Within 24-hours t-'Ii L~- --+ !X i Total per shift: 10 (1 standing) '. .....-J IX i i , ..J IX i I Maintenance, Kitchen and Armory ! I 8a. Is there a Tool & Key Control I Officer? ' ! 8b. Adequate storage of all tools & X I keys in the facility? IX I 8c. Proper logging system for I i issuance and return of tool? 8d. Proper logging system for !X : issuance and return of keys? ! 8e. Proper shadow boards to provide i X i rapid visual invent()ry of tools? i i, ' , HAWAII DEPARTMENT OF PUBLIC SAFETY 8 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 I 8f. Immediate reporting I lost or damaged tools I 9. Security Inspections 'c---.-~~~-~--~-----~----~~~~~~ procedure for I X ! ) i 9a. iX Security inspections in : accordance to CCA policy i 9b. Security inspection checklist I available i 9c. Area inspections are documented and 10 ed for review 9d. Security deficiencies are I [ documented and corrected , 1M' 8 [ Use of Force· , I I 1. Proper policy which governs the use of force aqainst inmates I 2. Facility staff training provided in I , i accordance with DolicY I I I I Proper notification made to State 13. L 8Discipline: ,I 9 1. Hearings are conducted in timely manner per policy 7 # days 12. Charqes match the offense I, 3. Copies of disciplinary report given to inmate to review , x 4. Disciplinary committee is impartial I and was not involved in the original i write-up 5. Disciplinary segregation not to exceed 60 days without Mainland Branch approval i 6. Discipline Reports Completed & maiied out each month Inmate has opportunity to appeal 1 7. I I IX I II -,-X-c--+--"I--------.-----I I ,X I I I I Chief of Security' T Hodges 9-1 I CCA Policy I IX , , I X X IX i Q. i 9- I Telephone Costs & Services: I 10 I 1. Electronic monitoring available , i i 2. Cost of phone call/per minute Revised 7!I!07 I I ,I I ! I I I I I I I iI I I Appeal to Warden within 15 days of i receiving disciplinary sanction ~._.~~~~ __ IX I I IX I I O. i9 I Inmate Trust Account: IX I ~l -+-1=1.:.....=S-,=p,::-eLn7'-dLab::;l,::-eL/R..::e::.:s:::tLnc::;t:.::e.=d...:.A..::c:::c:.::o:.::uLnLts=---_f--c-,-_--+-_.......; I P. i 9 ! Restitution: iX i. 10% Deduction of Inmate Wages , l I I, I i ~_J, ----i IX Ix [ I I X i I Hearings Officer, Lt. Tackett Hearings conducted Tuesdays and Thursdays. I I I 2-hour in-service training at least once per year X iN. I I --j iX I i , i Daily/Every Shift iX $3.00 Surcharge; 45 per minute Inmates issued phone cards and PIN number for direct-diai calis at ~" "'-_""~~_ ---'-_ _.L:.:'3~5'-Jp~e,,-rLm""in ute _~~~.~_"_"""""_ """'""" ~ " _ HAWAII DEPARTMENT OF PUBLIC SAFETY 9 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 10 R. IDNA Testing Program: . I 1. Staff trained in DNA Collection i 2. 3. i 4. 15. 16. Basic Literacv/ESL Adult Basic Education GEDffestina Lifeskills/Breakina Barriers Vocational Training I Management Staff) I 12 DNA test prior to Inmates return to· ! X I Hawaii . IX [3 DNA signed forms faxed to : : ! Mainland Branch prior to Inmate's ! I return I X 14. DNA kits available at facilitv 10 I Inmate Programming: IX I 12 1. Educational Ability Assessment S. I DNA Collected by (Unit I'X Ix -"~- i : I i : ii "-~,----~~~.- I I i I I i I Program Manager: G. Compton I I X X X X Types: Horticulture, Business, Carpentry, Remote access to PSD's SMS system is locked; referred problem to PSD's Education Branch for follow·up X iI I I I 8. X i X I I Workline Opportunities; 2/3 Population Working 8a. Pavscales per policv 9. Hobby Crafts available N/A X ......,i I i i --~----~" I I 7. PSD SMSII Input """""~~.~~"-~"- i i i I I I j I .J i i i i N/A N/A N/A , rei 1 i.' Types: ;-;:;--;:::-:~---;---::--:=~.....,.~-+~+-+--------...-i N/A . 13. Faith-based unit (SCC only) I .1 IT 112 I Substance Abuse Program: 3. Aftercare I ..._.L.... Revised 7i1i07 ~ X I Ratio: X i X I 1.5 hours/weekly for 10-30 weeks 1:15; 20-week program (total I Ratio: 1 t015 i with additional counseling and I didactic assignments as Booster J.3.§.s"i()f)sB".ti()lL4...__J HAWAII DEPARTMENT OF PUBLIC SAFETY 10 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 i 4. PSD SMS II Input 15. LSI-R / ASUS Certified , Remote access to PSD's SMS . system is locked, referred problem to PSD's Education Branch for ! follow-up , I Certified as of September 2006'-"--: IX i I _ ---~i X i !i-6;:-:.--:::LS;;-;-I-R~/+'Ac';S:C:U7S?c-':::om:'::::':p7Ie'.:::ti:::o-ns-m-ailed to ! X i Mainland Branch ! Religious Programs: U. 13 V, 11. Weekly Religious Services ! 13 ! Classification: Completed Annually by the Facility Classification Officer ~- -~~----j ! ,: Chaplain' X Position in recruitment ! Ii, ,i Classification Supervisor: N. Sloan X i __J, , I 2. Special Classification completed for I SHIP/Administrative Segregation , 3. Classification input on Offendertrak (Effective earlv 2008) 15 Health Care: 19 Operate 85% of NCCHC Standards W. 1. Health Services Administrator Licensed Staffinq Primary Care Services Chronic Care Manaqement Medical & Specialtv Care Infirmarv Services 7 Routine Diagnostic Services 1 8. Health Appraisals 9 Physical Medicine 1 . '2. 3. 4. 1 5. ! 6. , ! I I I i I ! X. N/A ! i I N/A ,I 10. , 11. I 12. , 13. Infection Control ImmUnizations Mortality & Peer Reviews Dental Services 20 , Personnel: 24 24-Hour Staffing Plan 11. Revised 7!l /07 ! I X X X X ,X !X IX . 'X X II I i ! ,, , I II 1 +- from April 2008's audit; Health Care Staff unable to participate in audit on this trip. Health Services Administrator, C Day 1 LPN vacancy 1 ! ! ." . I ---j I ... Working on refill prescriptions with Diamond Pharmacy with less than 30 davs left on refill . !X I~ Ix ! i Audit findings X i ,I ! , I _J i 24/hr dental services has decreased waiting period significantly HAWAII DEPARTMENT OF PUBLIC SAFETY 11 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 ! 2. Criminal History/Background I Checks I 5. IX on all Facility Employees Case Managers (1 :80) (Females) ! 6. Case Manaqers (Males) iX Actual Ratio: 1:43 (2 Case Managers, 4 Correctional Counselors) Ratio: Certified staff: 4 staff certified IN/A X 17. LSI-R Training I ,! I 8. Offendertrak Access (MIS) (Effective 2008) 9. Quality Assurance Manager N/A X ,X Tracks all facility policies I Schedules internal audits Coordinates external audits IIX Tracks audit deviations IX Policy/procedural changes for Warden's review/approval IX f. Provides Response & IX Corrective Action Plan within 30 ,I i days I I !, X 10. Unit Manaqement Model I X 24 Reporting: I Y. 1 I : 25 1. Proqress Reports (Everv 6 mos.) ! i , X 12. Classification , X ! 13. 5-1 Reports ! : j X 14. DisciplinafLReports ! a. b. c. d. e. r-·-..-- ! 2. Refer Staff for Prosecution for ! Violating Laws of state i 3. . , l 1 . _J.__ Liquidated Damages a. Is procedure in place? b. Level III Treatment c. ~~~~~~g Patterns (mandatory d. 90 days initial activation before Revised 7/1/07 IX QAM: T .~. ,i _. i Notify Kentucky Sheriff's Division by 1 Facility Investigator . X , X:-:-----+------+--------- i-cl HAWAII DEPARTMENT OF PUBLIC SAFETY 12 MAINLAND/FDC BRANCH CONTRACTUAL COMPLIANCE CHECKLIST Otter Creek Correctional Center, September 30 - October 2, 2008 liquidated damages can be applied , 11~~l-----li-=----c~-=~~~~~~, I Facility Population: , IX 1. Facility Population Count I, Rated Capacity: 656 I Hawaii Ccunt: 164 FACILITY: Otter Creek Correctional Center DATE OF VISIT: September 30-0etober 2. 2008 TEAM MEMBERS: Scott Jinbo. Contract Monitor: Jeanette Ballew. Contract Monitor: Sgt Lois Uperesa, WCCC/Seeurity. AUDIT COMPLETED BY: Shari Kimoto. MBA Audit Report Completed and Sent to PSD OfficialslCCA on 10/28/2008 10:41 AM Revised 7/1/07