State of Washington

Department of Corrections
Correctional Industries
2007-2009 Business Plan

Correctional Industries

2007-2009 Business Plan

EXECUTIVE SUMMARY
As a major entity within the Department of Corrections, it is the mission of Correctional Industries to provide
marketable job skills and job training to offenders who are incarcerated in our state correctional facilities. All
offenders will need a legitimate means to support themselves and their families after release. Correctional
Industries work program is an important component in the process of preparing an offender for a successful
reentry. Opportunity is provided to offenders who want to take an active role in changing their behavior that
led them to incarceration. Correctional Industries programs help reduce the cost of government, reduce
recidivism, and in turn creates
fewer victims.
Correctional Industries job experience, in conjunction with education and vocational training programs is a
recipe for success. Collectively, these programs must expand and work more closely together. The education
and work experience gained through Correctional Industries are essential in protecting lives—civilian staff and
offenders, preserving stability, and saving money for our state prisons.
Ninety-seven percent of all incarcerated offenders eventually return to our communities. A report published by
the University of Washington found that 50% of offenders were unemployed prior to incarceration. Research by
the Washington Institute for Public Policy shows Correctional Industries programs work. Correctional Industries
works directly with offenders but the primary beneficiary is the community.
The challenge for Correctional Industries is to remain financially self-sufficient while providing enough work
for an increasing number of offenders. The Washington offender population is projected to increase by 1,000
over the next three fiscal years, and it is projected to continue growing in the foreseeable future. Correctional
Industries needs to increase offenders jobs in order to provide as many offenders with job training as possible.
Legislation requires Correctional Industries to operate in a real-business world environment. Sales equal
offender jobs. Correctional Industries must increase sales effort while ensuring that the impact on Labor and
business is minimal.
Policy makers have long recognized that increasing the number of incarcerated individuals means increasing the
number of prisons and, in turn, increasing the size of Correctional Industries which contributes to improving the
management of our prisons. As Correctional Industries steps into the future to fulfill its goal, continued support
of the Department and policy makers will pay important dividends for the citizens of Washington State.
•	 In order to replace lost Class I offender jobs and to meet the offender job targets set in RCW 72.09.111,
funding will be required to manage department institutional laundries statewide, an increase of $1 million
biennial for the Department of Corrections operating appropriation, and
•	 To maintain existing operations, Correctional Industries must begin replacing obsolete equipment
systematically, investing approximately $8 million, over the next four years to ensure offender job targets
are met.



Correctional Industries

2007-2009 Business Plan

INTRODUCTION
By statute, Correctional Industries models its marketing and customer service principles from the private sector
by providing the value chain: quality products, priced right, delivered on time. Correctional Industries has
continued to streamline its operations in order to succeed even during a period when the stare government is
cutting budgets. Correctional Industries has doubled its sales to $50 million in the last six years and currently
operates thirty-four separate businesses throughout Washington State within thirteen institutions.
BREAKING THE CYCLE OF RECIDIVISM
Washington State’s prison population began to climb in the 1990’s due to changes in law reflecting the publics
increasing concern with crime. Costs will continue to increase, as new prisons are required. In addition to
rising costs, the justice system is faced with the number of repeat offenders. Approximately one third of all
released offenders will commit a new crime or violate the conditions of their release within five years and
return to the correctional system.
A report conducted University of Washington found that 50% of offenders were unemployed prior to
incarceration. Nationwide studies indicate that offenders who participate in work programs are less likely
to recidivate. With acquired job training and work ethics gained through Correctional Industries, released
offenders have a greater chance of being gainfully employed and succeeding after release.
PAYING THEIR WAY
Class II work-training programs offer multiple public benefits by holding offenders accountable through payroll
deductions including:
•

Crime victims compensation

•

Legal financial obligations

•

Family support

•

Court costs

•

Child support

•

Costs of incarceration

•

Court-ordered restitution

•

Mandatory savings

GOOD BUSINESS, GOOD GOVERNMENT
According to the Washington Institute for Public Policy study published in January 2005, every $1.00 of state
dollars invested in the Correctional Industries Program, an overall net gain of $6.65 is achieved through
reduction in crime victims and criminal justice costs.
Correctional Industries customers play an important role in this process. Sales of goods and services provided
by Correctional Industries create offender jobs, in turn, lowering the cost of the criminal justice system.
Correctional Industries is good public policy.



Correctional Industries

2007-2009 Business Plan

CLASS II OPERATING BUSINESS PLAN
BUSINESS MISSION
Correctional Industries is a program within the Department of Corrections. RCW’s 9.96A.010 and 72.09.010
established the legislative intent and RCW 72.09.100 provides the authority to create and operate various
classes of offender work programs. The Legislature’s intention is for the program to reduce recidivism by
providing offenders with job skills, job training, and an improved positive work ethic prior to their release
while saving taxpayers money through production of goods and services.
BUSINESS DESCRIPTION
What the Business Does and the Nature of the Business
Correctional Industries has been in existence since 1981. Some of our shops, like license plates, have been
operating since 1926. Class II industries are state-owned and operated enterprises designed to reduce the
cost of goods and services for tax-supported agencies and nonprofit organizations. Correctional Industries is a
conglomerate, operating 34 businesses in 13 institutions providing 1,570 offender jobs in the program. A brief
description of each shop is in Appendix A.
Correctional Industries combines manufacturing operations, job shop for custom products, and pass-through
goods and services. Correctional Industries purchases raw materials, applies offender and civilian labor,
to produce goods and services to meet our customers specifications and expectations. Goods and services
include:
Production Operations

Service Businesses

•

Office Furniture

•

Computer Assisted Design

•

K-12 Furniture

•

Furniture Installation

•

Food Products

•

Meat Cutting

•

Optical

•

Transportation

•

Printing

•

Warehousing

•

Bindery Products

•

Asbestos Abatement

•

Embroidery

•

Office Administration

•

Upholstery

•

Recycling

•

Garments

•

Composting

•

Signage

•

Laundry

•

License Plates and Tabs

•

Furniture Restoration

•

Trades Related Apprenticeship
Coaching

•

Metal Fabrication

MARKETING PLAN
Market Niche or Competitive Advantage
RCW 43.19.534 requires state agencies to purchase goods and services from by Correctional Industries.
The focus of Correctional Industries is to train offenders in meaningful work programs, expand training
opportunities to more offenders, and save tax-supported governmental agencies and nonprofit organizations
money, rather than make a profit. Correctional Industries offers our customers tax savings while providing
goods and services that equal or exceed quality found in the private sector. The challenge is to deliver these
lower priced goods and services within 7 to 21 working days.



Correctional Industries

2007-2009 Business Plan

Manner Products and Services Are Provided
Correctional Industries uses the latest processes found in private industry, such as ISO 9000 quality control and
the value chain (quality, product, price, delivery, and warranty). Correctional Industries must balance the
need for automation to produce consistent products with the need to expand offender jobs, which potentially
are lost to automation.
Adult offenders in Washington State prisons produce many of the products offered by Correctional Industries.
Correctional Industries purchases many of the raw materials needed to produce goods and services from
Washington suppliers, $34 million annually. Correctional Industries has several warehouses located throughout
the state, to include a centralized warehouse in Tumwater.
Correctional Industries owns and operate its own transportation unit, which delivers products throughout the
State of Washington. Correctional Industries operates and manages its own installation and service crews
for furniture products. Correctional Industries operates and manages a centralized customer service unit
in Shelton which supports non-perishable products statewide and a separate centralized customer service
department in Airway Heights for food products.
Other Organizations Attempting to Meet the Same Market Need
Correctional Industries competes with private sector businesses and state-operated proprietary enterprises,
such as the State Printers and Central Stores. The challenge is to sell goods and services at reduced costs, have
minimal impact of Washington business and Labor, and meet customer demands for delivery, usually 7 to 21
working days.
Target Market and Customer Characteristics
Corrections Industries products and services are marketed to tax-supported agencies and nonprofit
organizations. Recent changes in the law have expanded markets:
•	 Chapter 167, Laws of 2004 set contract mandates for higher education providers to purchase 1% of their
total goods and services from Correctional Industries by June 30, 2006, 2% by June 30, 2008; and
•	 Chapter 346, Laws of 2005 expanded Correctional Industries markets to include offenders, offender
families, Department of Correction’s employees and immediate family members, and encourages K-12
education providers to set a purchasing goal of 1% of their total goods and services from Correctional
Industries.
Correctional Industries produces an annual marketing plan with the intention of identifying customer profiles
and key changes in the market place for the purpose of expanding offender training programs
An annual market share report by product group is prepared and submitted to the Correctional Industries Board
of Directors. The fiscal year 2005 Class II market share averages only 0.07% based upon Correctional Industries
total sales and sales data provided by the Washington State Department of Revenue.



Correctional Industries

2007-2009 Business Plan

The following table shows Class II sales by customer type for fiscal year 2005:

Class II Sales by Customer Type - FY 2005

60%
51%

50%
40%

34%

30%
20%
12%

10%
3%

0%
			

State Agencies

DOC

Other Government

Non-Profit &
Private Contractors

Source: Correctional Industries Accounting Department

Marketing Strategy and Changes in Market Trends
The Correctional Industries marketing strategy includes educating customers about product and services,
emphasizing the public benefits to providing offenders with job skills and job training opportunities.
Correctional Industries utilizes direct selling with account executives, web-based advertising and ordering,
direct mailing, partnering with building design professionals, and working directly with agency purchasing
managers.
Recently, Correctional Industries received authorization to accept orders using purchasing cards from higher
education partners. The Correctional Industries web site will have the ability for online ordering using these
cards, and will begin accepting purchasing card orders May 2006.
The market conditions suggest more demand for online ordering in the future.
Key Benefits and Features of Products and Services
Correctional Industries products and services follow the value chain: high quality, product, price, delivery, and
warranty. In addition to the value chain, there are social and public benefits to ordering products and services
from Correctional Industries. Deductions from offender gratuities for crime victims, cost of incarceration,
family support, and court-ordered legal financial obligations hold offenders accountable. Further benefits are
achieved in the reduction of recidivism, reduced court costs, and fewer victims of crime.



Correctional Industries

2007-2009 Business Plan

Washington State Contracts
Correctional Industries holds several state contracts to include:
14393
Furniture Contract for office, dormitory, and miscellaneous
furniture
10103

Umbrella Contract for validation tabs, signage, garments,
engraving, printing, emergency products, embroidery, food,
binders, laundry services, and environmental services

12303

Eye glasses

04101

Laundry bags

09700

Uniforms, polo shirts and denim shirts

09895

Warehouse shipping/storage boxes and mailing tubes

Correctional Industries partners with the Department of General Administration to identify expiring state
contracts held by out-of-state suppliers for products and services that may be provided by Correctional
Industries. Correctional Industries also partners with General Administration to identify opportunities for
additional contracts identified through the new product development process.
Sales Forecast
Correctional Industries sales forecast for Fiscal Year 2007 is $50.2 million.
During Fiscal Year 2007, Correctional Industries will:
•	
•	
•	
•	
•	
•	
•	

Expand sales efforts of food products to cities and counties
Implement the acceptance of higher education orders using purchasing cards
Continue to supply component parts to other state correctional industries
Increase sales of goods and services within the Department of Corrections
Maintain market share in current product lines
Penetrate kindergarten through high school (K-12) markets and target smaller school districts
Conduct full market research for new product development

FACILITIES ASSESSMENT PLAN
Correctional Industries utilizes an average of 300 square feet per Class II offender job. Space use must
consider manufacturing, office, and warehousing needs. Additional space is required to create and expand
Class II programs to increase offender jobs.
Correctional Industries currently utilizes 491,000 square feet of production, warehousing, and administrative
space throughout the state. A detailed listing of space by institution and shop is in Appendix B.
The Department has identified short-term investments needed to expanded offender employment. In addition,
the Legislature has authorized the Department to develop a Correctional Industries Master Plan, and once
completed will identify long-term investments. The following are the short-term facility improvement
recommendations:
Short-term Recommendations
•	 Invest in fire suppression systems at two of Correctional Industries warehouse locations, which store and
support products produced at manufacturing sites.
•	 Invest in tenant improvements at the Washington Corrections Center for Women to replace lost Class I jobs
by expanding Class II offender jobs
•	 Invest in welding cells at the Washington State Penitentiary to expand offender jobs.
•	 Maximize existing floor space by adding additional work shifts and requesting operational appropriations for
additional correctional officers.


Correctional Industries

2007-2009 Business Plan

Site

Description

Term

Estimate

WCC

Fire Suppression System

Short Term $150,000

10

SCCC

Fire Suppression System

Short Term $150,000

10

WCCW

PikaPak, Embroidery, Upholstery

Short Term

$77,000

14

WSP

Welding Cells for Stainless Steel

Short Term

$40,000

3

MCC

Manufacturing Expansion and
Configuration

Short Term $428,000

20

$845,000

57

SUBTOTAL

Jobs

KEY EQUIPMENT AND TECHNOLOGY REQUIREMENTS
Maintaining Employment and Equipment
Cost estimates for maintaining the existing job base include an investment to replace aged, obsolete and
inefficient equipment. New equipment is essential in producing the highest quality products possible in
existing shops. This then leads to lower priced goods and services to customers.
Equipment must be systematically upgraded and replaced to meet the value chain established by the customer
for delivery, quality, service, and price for all Correctional Industries products.
Correctional Industries will conduct a comprehensive review of equipment, identifying the priority
replacements and establish a timeline to replace the equipment.
Expanding Employment - Start-Up Costs
Direct start-up costs include front-end research to identify viable expansion opportunities and initial operating
expenses that must be covered prior to receiving sales income. Key start-up cost elements include:
•	
•	
•	
•	
•	
•	
•	

Feasibility studies and planning
Production staff start-up costs
Initial raw materials and packaging
Durable goods inventory (equipment)
Worker training
Equipment and installation, and
Additional construction costs such as taxes, permits, and

management fees

The Department’s current expansion project for Coyote Ridge includes a satellite food factory. This satellite
will be utilized to prepare bulk food products to provide meals for the additional offender populations at
Coyote Ridge Corrections Center and at the Washington State Penitentiary.



Correctional Industries

2007-2009 Business Plan

LABOR REQUIREMENTS: Offender Training, Continuity and Transition
Correctional Industries must match, as much as possible, the available pool of offender work skills and
aptitudes with work opportunities within the community (RCW 72.09.100). Training offenders in community
values, job skills, job training, work ethic, and holding offenders accountable is an ongoing process.
Correctional Industries programs are an essential component for an offenders successful re-entry in to the
community.
Class II Offender Gratuities
Offenders are paid a gratuity ranging from $0.45 to $1.50 per hour. Deductions from offender gratuities
are deposited in various funds to contribute to crime victims, offset the cost of incarceration, pay family
support, and pay legal financial obligations ordered by the court. The following table shows the deductions
withheld from Class II offender gratuities from Fiscal Year 2002 through Fiscal Year 2005:
FISCAL YEAR

NO. OF
OFFENDERS

GROSS
PAYROLL

COST OF
INCARCERATION

CRIME
VICTIMS

MANDATORY
SAVINGS

*RESIDUAL

2002

1,297

$2,065,266

$309,790

$103,263

$206,527

$1,445,686

2003

1,289

$2,204,239

$330,636

$110,212

$220,424

$1,542,967

2004

1,419

$2,317,888

$347,683

$115,894

$231,789

$1,622,522

2005

1,574

$2,698,548

$404,782

$134,927

$269,855

$1,888,984

* RESIDUAL: The residual amount represents payments made for legal financial obligations, family support, court ordered restitution,
institution debt, and offender spendable.

Offender Population
Many times, Correctional Industries is the first job held by the offender. Success in the program depends
upon the offender’s behavior, education, social skills, security classification, and work ethic. Correctional
Industries match offender job opportunities with the available pool of offenders to promote the greatest
degree of success for the offender. Offenders may lose jobs in the program due to transfers to other
facilities, unsatisfactory behavior, or voluntarily leave to work in other classes.
Working in Class II is voluntary; offenders must apply to work for Correctional Industries. Offenders begin
in entry-level positions, and advance to jobs requiring additional skills and knowledge. Advancement
requires the attainment and demonstration of job competencies, as documented by shop supervisors who
prepare evaluations for offenders. Correctional Industries needs $30 thousand of annual sales to support one
offender job.

Breakeven Sales to Offender Jobs

40000
30000

$23,308

$31,390

$29,778

$31,359

FY02

FY03

FY04

FY05

20000
10000
0

10

Correctional Industries

2007-2009 Business Plan

To keep pace with the growing offender population and meet offender job targets outlined in Chapter 167,
Laws of 2004, Correctional Industries must expand existing operations and add new programs. Total Class II
offender jobs would need to increase by 116.4% or 1,500 offender jobs by Fiscal Year 2010 to meet the
target.
The following table shows the percentage increase in offender jobs and the forecasted offender population in
Washington State prison:
Chapter 167, Laws of 2004 TARGETS and TOTAL DOC POPULATION FORECASTS
Fiscal
Year

Targets

Percentage
Increase

Population Actual/
Forecasted

Percentage
Increase

FY 2003

* 1,289

0.0%

16,548

0.0%

FY 2004

* 1,419

10.1%

17,250

4.2%

FY 2005

* 1,574

22.1%

17,662

6.7%

FY 2006

1,689

31.0%

18,239

10.2%

FY 2007

1,889

46.5%

18,877

14.1%

FY 2008

2,189

69.8%

19,764

19.4%

FY 2009

2,489

93.1%

20,668

24.9%

FY 2010

2,789

116.4%

21,209

28.2%

Source: Correctional Industries offender payroll system, and Caseload Forecast Council
Inmate Forecast. * Represents actual offender jobs as of June 30th for each fiscal year.

Class II Offender Gratuity Deductions
By statute, the Department can withhold deductions from the Class II offender gratuity that would leave
a residual of $10 (RCW 72.09.111). Offenders are held accountable through deductions withheld from the
gratuities earned. The following table shows the typical deductions withheld from Class II, Class III, Class IV
and Department of Natural Resource offender gratuities:
Deduction

Class II

Class III

Class IV
and DNR

COI (Cost of Incarceration)

15%

5%

CVC (Crime Victims)

5%

LFO (Legal Financial Obligations)

20%

Mandatory Savings

10%

OSE (Family Support)

15%

15%

15%

PLRA (Other Court Ordered)

20%

20%

20%

Debts

20%

20%

20%

Total

*105%

60%

60%

5%

* NOTE: Deductions cannot leave the offender with less than $10 per month

In many cases offenders choose Class III or Class IV jobs due to high payroll deductions.

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Correctional Industries

2007-2009 Business Plan

Strategies to Recruit Offender Workers
1.	 Consider raising the entry-level hourly rates paid to offender workers
2.	 Consider raising the maximum hourly rate earned from $1.10 to $1.50, predicated on the completion of
certification programs and duration of work with Correctional Industries
3.	 Non-Monetary Offender Worker Committee to report back on recommendations for non-monetary benefits
to working in Class II, such as living units, good time earned, etc.
4.	 Consider incentive pay
5.	 Consider limiting the total amount withheld from the offender gratuity at 50% of gratuity earned
6.	 Correctional Industries representatives participate in offender assessment conducted during diagnostic
assessment at the Washington Corrections Center and the Washington Corrections Center for Women
MANAGEMENT REQUIREMENTS
Correctional Industries Board of Directors
RCW 72.09.070 establishes the Correctional Industries Board of Directors to establish policies for Correctional
Industries programs designed to offer offenders meaningful employment, work experience, and training in
vocations. Additional duties include:
1.	 Provide industries that reduces the tax burden of corrections through production of goods and services for
sale and use,
2.	 Operate correctional work programs in an effective and efficient manner similar to the private sector,
3.	 Develop and design Correctional Industries work programs that do not unfairly compete with Washington
businesses, and
4.	 Invest available funds in correctional industries programs.
The Board is comprised of nine voting members appointed by the Governor to include three representatives
from Labor, three from business representing cross sections of industries and all sizes of employers, and three
members from the general public. Four non-voting members appointed by the Legislature.
The Board has the authority to identify and establish trade advisory or apprenticeship committees to advise
them on Correctional Industries work programs; the Secretary of the Department of Corrections appoints
members of those committees. The functions of the Board are unique to Correctional Industries, designed to
address the needs of the Department and public sector.
Correctional Industries Management
Correctional Industries employs 247 civilian employees statewide, 199 employees in the industries, 17 sales
positions, and 25 administrative positions. Assistant Deputy Secretary Howard Yarbrough serves in the capacity
of Chief Executive Officer. Industries report to general managers at each institution. Each general manager is
held accountable to meet sales forecasts and customer expectations, and maintain security in accordance with
institution policy and procedures. Correctional Industries hires supervisors and managers from the private
sector who have experience and technical skills in specific industries to apply skills in the training of offenders.

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Correctional Industries

2007-2009 Business Plan

Management Challenges
Correctional Industries operates in a complex, multi-dimensional environment. By statute, Correctional
Industries is limited to marketing products and services to public agencies and nonprofit organizations. Chapter
346, Laws of 2005 amended RCW 28A.335.190, which expanded markets to include sales to offenders, offender
families, and Department of Corrections employees. Challenges to be addressed in the next
biennium
include:
•	 Balance the expansion of meaningful offender job training and, at the same time, limit the impact on
Washington State private business and labor.
•	 Continue to upgrade and replace systems and equipment in the Class II manufacturing operations in order
to provide timely and high quality products to our customers.
•	 Vertically integrate programs to expand jobs and reduce operating costs for the department.
•	 Increase the sales and customer acceptance of Class II goods and services to public agencies which provide
cost savings and multiple public benefits and, at the same time, cover Correctional Industries operating
costs.
To address these challenges, Correctional Industries will continue to develop partnerships with Labor
and business in an effort to limit the impact on the private sector. Efforts are underway to expand preapprenticeship programs with Labor.
Correctional Industries must add civilian employees for safety and training of additional offender workers.
KEY SUPPLIES REQUIREMENT
Correctional Industries recommends maintaining at least three months of operating cash (currently $12 million)
to pay for raw materials, civilian payroll, and offender gratuities prior to the receipt of customer payments.
Correctional Industries requires working capital to purchase materials for large multi-million dollar projects,
meet Certificate of Participation obligations, provide for asset replacement, and provide for growth.
Financial institutions require private sector businesses to maintain three to six months of cash to meet current
financial obligations.
Correctional Industries purchases many of the raw materials needed to produce goods and services from
Washington suppliers. Many Correctional Industries customers demand on time deliveries with shorter lead
times.
Correctional Industries uses master scheduling techniques to forecast customer demand, purchase raw
materials, and retain on hand quantities of finished goods.
Correctional Industries employs professional purchasing agents at each major facility to better coordinate the
receipt of raw materials, bulk purchasing, and secure better pricing.
All costs associated with the production of goods and the delivery of services are tracked on a monthly basis.
Complete financial information is prepared monthly and includes current month, year-to-date, and actual-toforecast reviews.

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Correctional Industries

2007-2009 Business Plan

SHIPPING TRANSPORTATION REQUIREMENTS
Correctional Industries Transportation and Warehouses
Correctional Industries operates a transportation fleet with 17 drivers and 18 warehouse employees throughout
the state delivering goods produced by all industries. Correctional Industries subcontracts deliveries of product
to locations that are not cost effective for truck deliveries, such as utilizing UPS for the delivery of optical
glasses.
Correctional Industries warehouse locations throughout the state includes:
Warehouse

County

Sq. Ft.

Airway Heights Corrections Center

Spokane County

30,400

McNeil Island Corrections Center

Pierce County

10,300

Stafford Creek Corrections Center

Grays Harbor County

10,800

Washington Corrections Center

Mason County

16,800

Washington State Penitentiary

Walla Walla County

16,300

Tumwater Warehouse Office Complex

Thurston County

Total Warehouse Square Feet

34,000
118,600

Many customers require Correctional Industry drivers to perform services not normally provided in the private
sector, such as delivering product to a desired location within the customer’s building, unwrapping, and
removal of packaging and wrapping. Offenders working in Correctional Industries warehouses learn product
staging, master scheduling, inventory control, and meeting customer expectations.
Equipment Replacement Needs
Correctional Industries has $4.6 million of warehouse and transportation equipment throughout the state.
Correctional Industries will conduct a comprehensive review of equipment identifying the priority replacements
and establish a timeline to replace aged equipment.
QUALITY CONTROL REQUIREMENTS
Correctional Industries quality program is customer-centric. Correctional Industries must produce the right
goods and services, deliver them at the right time, at the right price. Correctional Industries is implementing a
statewide quality system based upon International Organization for Standardization (ISO) 9000 standards.
ISO is the internationally recognized governing body for developing quality systems, practices, and standards.
The American Corrections Association (ACA) requires minimum standards for inspection of inbound goods,
manufacturing process inspections, and final inspection of finished goods. Correctional Industries Quality
system embraces ISO 9000 to also include standard operating procedures (SOP’s), administrative processes and
reporting, manufacturing process controls, and corrective action plans.
The Correctional Industries Quality Assurance System begins with the Corporate Quality Manual, which defines
the requirements and guidelines to use for implementing site-specific quality systems. Each site quality plan
includes quality assurance manuals, standardized procedures, and the use of standardized forms. Each site
sets operational goals for each business including profitability, meeting customer delivery dates, meeting sales
forecasts, and managing corrective action for non-conforming products.

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Correctional Industries

2007-2009 Business Plan

Correctional Industries employs quality assurance managers at Airway Heights, McNeil Island, and the
Washington State Penitentiary. Quality managers conduct quality system training including a review of the
Corporate Quality Manual, defining management’s commitment and responsibility, explanation of the document
and data control systems, manufacturing process control, review procedures for control of nonconforming
product, and the Corrective/Preventive Action System.
Percentage of Customer Orders Delivered On-Time, Fiscal Year 2006
Correctional Industries has set a goal of 100% of on time deliveries. Correctional Industries management and
supervisors meet quarterly to review performance and take corrective action. The following chart shows the
number of on-time deliveries for Fiscal Year 2006 and the number of orders delivered late. Corrective action
taken to increase the number of on-time deliveries includes the investment of equipment at McNeil Island,
the relocation of panel operations from McNeil to Monroe, and implementing master scheduling techniques to
ensure needed raw materials are available to produce products upon receipt of orders.
Percentage of On-Time Deliveries
Percentage of On-Time Deliveries
91.9%
103,736

Analysis
Half of the late orders are
furniture related.
Action
Identify and implement best
practices to achieve 100% on
time deliveries.

8.1%
9,086

Orders Delivered On-Time
Orders Delivered Late

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Correctional Industries

2007-2009 Business Plan

Orders Resulting in Warranties
A warranty is a request to either correct a Correctional Industries product defect or correct an order
discrepancy. Warranties are corrected and tracked in the following groups:
a)	
b)	
c)	
d)	
e)	
f)	

Difficulty using product
Product broken
Product damaged upon delivery
Products do not conform upon delivery
Quantity Delivered is Short
Quantity Delivered Exceeds Original Order

The following table shows the total number of Correctional Industries ordered for fiscal years 2001 through
2005, and the total number of warranties.
Orders vs. Warranties
Orders vs. Warranties
180,000

8,000

Total annual orders have increased over
22,000 since Fiscal Year 2001. The number
of warranties has remained the same.

7,000

170,000

6,000

5,000
150,000
4,000

Warranties

Orders

160,000

140,000
3,000

130,000

120,000

2,000

FY01

FY02

FY03

FY04

FY05

1,000

Analysis
•	 Processed 175 thousand orders in Fiscal Year 2005; 1.6% resulted in
•	 60% of warranties are related to furniture and seating

warranty claims

Action
•	 Complete hiring of local quality managers by June 30, 2006
•	 Continue to train staff and offenders in quality standards as defined by the ISO 9000
•	 Complete review of furniture/seating warranties by July 31, 2006
•	 Complete phase 2 quality training at the four facilities seeking American Correctional Association (ACA)
accreditation by October 2006

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2007-2009 Business Plan

SPECIAL WORKFORCE PLANS/PROGRAMS
Re-Entry of Offenders into the Community
The Correctional Industries Board of Directors and the Secretary of the Department of Corrections is
requiring Correctional Industries to focus on the reentry of offenders into communities. Chapter 267, 2006
Laws evidences this focus, which created a joint select committee on offender programs, sentencing and
supervision. The Correctional Industries Program must strengthen partnerships with the Education and
Vocational Training Programs to:
1.	 Identify and design education and work training programs based upon best practices and research by
Employment Security Department. The strategy purposes to link: Education Programs with Vocational
Training with Class II/Class III Jobs to the job market.
2.	 Provide the best possible programming to offenders by designing a seamless, systematic approach
addressing offenders’ needs upon intake at WCC and WCCW Diagnostic Centers. Align classification with
the appropriate institutions, vocational education, job training needs to a successful re-entry; recognizing
offender incarceration terms may vary, the focus will be on offenders with earlier release dates.
3.	 Design a statewide Offender Portfolio, which would track offender education, work experience,
certifications, and accomplishments to link up with standard occupational codes in the job market.
4.	 Offender Employment Services (OES) to connect with local business, community colleges, labor unions
for pre-apprenticeship programs, and the Association of Washington Business. Develop programs that
reintroduce offenders to the work community, develop pro-social skills and identify work opportunities.
5.	 Partner with Association of Washington Business to link job opportunities with offenders released in the
community.
With the focus on re-entry of offenders back into communities, Correctional Industries plays a pivotal role in
providing job skills and job training to offenders. Correctional Industries partner with facility staff to offer
jobs to offenders with early release dates. Correctional Industries must also invest in equipment that is found
in the private sector so offenders have technical skills and abilities found in the community.
American Disabilities Act
Correctional Industries must meet ADA requirements such as buildings that are handicapped accessible, and
equipment modifications, to offer jobs to special needs offenders. Correctional Industries partners with facility
staff to identify offenders possessing the skills and knowledge to perform a job, and make modifications to
equipment and work areas to accommodate needs.
Outside Work Crews
RCW 72.09.100 gives the Correctional Industries Board of Directors the authority to set policy for outside
work crews. The current criteria requires two civilian supervisors for every ten offenders. This requirement
increases our operating costs for Environmental Services, Installations, and Transportation.
OUTLINE OF DAILY OPERATIONS
Class II Industries are state-owned and operated enterprises designed to reduce the cost of products and
services to tax-supported agencies and nonprofit organizations. There are 34 businesses operating at 13
institutions with 1,570 offenders working in the program. A brief description of each shop is in Appendix A.

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Correctional Industries

2007-2009 Business Plan

SIGNIFICANT CHANGES, CHALLENGES, OR OPPORTUNITIES RELATED TO BUSINESS OPERATIONS
I.	

Chapter 167, Laws of 2004 amended RCW 28B.10.029, which established a six-year phased-in targets
for offenders working in Class II Correctional Industries work programs.

	

Additionally this amendment also set purchasing mandates for state colleges and universities to
purchase 1% of their total goods and services from Correctional Industries by June 30, 2006 and 2% by
June 30, 2008.

	

Both requirements place increased hours of operation on existing equipment, facilities, and staff to
meet customer expectations and increase offender employment.

II.	

Chapter 346, Laws of 2005 passed during the 2005 Legislative Session amended RCW 28A.335.190,
which expanded the selling market to include offenders, offender families, and Department of
Corrections employees.

	

The bill also encourages K-12 to set a purchasing target of 1% of total goods and services from
Correctional Industries.

	

Both requirements place increased hours of operation on existing equipment, facilities, and staff to
meet customer expectations and increase offender employment.

III.	

Class II Offender Payroll Deductions: By statute, the Department can withhold deductions from the
Class II offender monthly gratuity that would leave a residual of $10 (RCW 72.09.111). In many cases
offenders choose Class III or Class IV jobs due to high payroll deductions.

IV.	

Lack of Space: Demand for Correctional Industries produced goods and services have steadily increased
7% annually since Fiscal Year 2000. Correctional Industries has filled available space at all institutions,
except the space vacated by the Class I operations at the Monroe Correctional Complex. Correctional
Industries operates additional work shifts: however, additional shifts increase wear on equipment and
are not always cost effective due to the need for security coverage.

V.	

Equipment: Correctional Industries equipment is aged, obsolete, and inefficient. Correctional
Industries will conduct a comprehensive review of equipment identifying the priority replacements and
establish a timeline to replace aged equipment.

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Correctional Industries

2007-2009 Business Plan

PERFORMANCE ASSESSMENT
The Correctional Industries performance assessment is a combination of meeting offender job targets and
operational financial targets.
Offender Job Targets
Expand offender work opportunities by adding offender jobs per RCW 28B.10.029.

Offender Job Targets
3,000
Actual

Projected

2,500
2,000
1,500
1,000
5,00
0

FY03

FY04

FY05

FY06

FY07

FY08

FY09

FY10

1,289

1,419

1,574

1,689

1,889

2,189

2,489

2,789

Correctional Industries must also increase offender jobs to keep pace with increasing offender populations.
In Fiscal Year 2005, Correctional Industries met the first offender job target by adding 285 offender jobs.
Correctional Industries forecasts meeting offender job targets in Fiscal Year 2006.
Operational Financial Targets
1.	 Sales: Correctional Industries forecasted sales of $50 million in Fiscal Year 2006 and $50.2 million in Fiscal
Year 2007. Sales forecasts for fiscal years 2008 and 2009 are in the process of development, and
	 will be a component of the Department’s 2007-2009 operating
	 budget request.
2.	 Net Income from Operations: Correctional Industries forecasts 0.8% income from operations.

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Correctional Industries

2007-2009 Business Plan

STRATEGIC ASSESSMENT
Maintain and expand Class II offender work programs with limited appropriations to:
•	 Increase the program links between Vocational Education and Correctional Industries, providing offenders
skills for successful re-entry into the community.
•	 Implement expansion of offender programs to replace lost Class I jobs
•	 Develop markets to sell Correctional Industries products and services to offenders, offender families, and
Department of Corrections employees.
•	 Continue to develop sales in the K-12 market.
•	 Identify emerging businesses as potential Class II business opportunities, including out-of-state markets for
K-12 classroom furnishings and other products.
•	 Meet sales of at least 2% of total goods and services spent by institutions of higher education in accordance
with RCW 28B.10.029.
•	 Meet offender job targets set by the Legislature based upon the availability of funding in accordance with
RCW 72.09.111
•	 Implement expansion of offender programs to replace lost Class I offender jobs.
Link Education and Correctional Industries Programs
The Department’s education, vocational training, and industries programs are working to design and implement
a systematic approach to linking education and job skills gained by offenders. This systematic approach will
re-align education, vocational training, and industries programs to better prepare offenders for successful reentry into communities and job markets.

20

Correctional Industries

2007-2009 Business Plan

The following table identifies the vocational training program by facility, and shows if there is a supporting
industries program at that same institution:
Vocational Program

Facilities

CI Supporting Industry

ALL

Yes, except at OCC, PLCCW,
MCCW

AHCC

Yes

Graphic Arts

MCC

Yes

Janitorial Maintenance

MICC

Yes

Technical Design

MICC

Yes

Welding Technology

SCCC

Yes

Technical Design

WCCW

Yes

Trades Related Apprenticeship Program

WCCW

Yes

Custodial Services

WSP

Yes

Welding Technology

WSP

Yes

Auto Body Technology

WSP

No

Barbering/Hairstyling

WSP

No

Building Maintenance

CCCC, CRCC, MICC, SCCC, WCCW

No

Building System Technology

CBCC

No

Carpentry

WSP

No

Computer Applications Specialist

WSP

No

Computer Services Technology

MCC

No

WCCW

No

LCC

No

Electronic Systems Technology

CBCC

No

Electronic Technician

AHCC

No

Homebuilders Carpentry

AHCC

No

Horticulture

WCCW

No

WSP

No

WCC and WCCW

No

MCC

No

AHCC and MCC

No

Vocational Assessment Program

WCC

No

Welding Technology

MICC

No

Information Technology Certificate
Upholstery

Cosmetology
Custodial Services

HVAC
Industrial Safety
Microcomputer Applications Specialist
Multimedia/Visual Communications

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Correctional Industries

2007-2009 Business Plan

APPENDIX A - CORRECTIONAL INDUSTRIES SHOPS
AIRWAY HEIGHTS CORRECTIONS CENTER
Correctional Industries Shops
A.	 Optical Laboratory – Manufacturers eye glasses for Department of Social and Health Services 95% (DSHS),
Department of Corrections 4%, and nonprofit organizations 1%.
B.	 Bindery – Sale of finished silk screening products, manufacture of finished cardboard boxers, binders,
padfolios and eyeglass cases.
C.	 Food Factory – Preparation of bulk food products and tray-on-tray meals for the Department of Corrections,
city and county jails, and nonprofit organizations.
D.	 Administration, Warehousing and Transportation – Site accounting, purchasing, invoicing, receiving and
shipment of raw materials and finished products, customer service, sales and marketing, and site strategic
planning.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP
Food Factory	

FY05 Sales

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

$6,125,064

24,300

235

240

310

Bindery

$903,091

10,100

69

75

79

Optical

$3,792,771

7,200

72

75

75

$5,214

0

2

2

2

$0

30,400

35

35

35

$10,826,140

72,000

413

427

501

Transportation
AHCC Site
AHCC TOTAL

Key Issues and Logistics
A.	 The Food Factory expanded production space by 7,000 square feet to provide space for bakery operations
and to enable the Food factory to handle increased demand for bulk food products for the Washington
State Penitentiary and Coyote Ridge Corrections Center expansions. The Correctional Industries Warehouse
expanded 16,000 square feet, to include a 9,000 square foot freezer.
B.	 The Food Factory has a customer service department that manages Food Factory and McNeil Island
Corrections Center Meat Plant order coordination.
C.	 The Airway Heights Corrections Center Warehouse and the McNeil Island Corrections Center Warehouse
coordinate delivery of food products on dedicated delivery trucks throughout the state.
D.	 The Optical Laboratory has a customer service department that manages orders for Department of Social
and Health Services (DSHS) with optical practitioners, electronically invoices DSHS, performs on-site billing
reconciliation, and determines patient eligibility of benefits. The Optical Lab sends all orders for glasses
using United Parcel Services.
E.	 The Bindery handles order entry, invoicing, and manufacturing of all products, including screen-printing on
clothing as custom orders.

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Correctional Industries

2007-2009 Business Plan

AIRWAY HEIGHTS CORRECTIONS CENTER - CONTINUED
Market Growth Potential
A.	 Bindery
	 1.	 Increased purchasing requirements for higher education purchasers per Chapter 167, Laws of 2004.
	 2.	 Increase market presence with Parks and Recreation and Eastern Washington nonprofit organizations.
	3.	 Recent approval to accept purchasing cards from higher education partners offers Correctional
		 Industries the opportunity to sell silk screening products and cardboard boxes to higher education
B.	 Optical Lab
	 1.	 Develop an out-of-state contract for glasses similar to the DSHS contract. The Optical Lab must
		 increase floor space to handle the program expansion.
C.	 Food Factory
	 1.	 Facility expansions at Coyote Ridge Corrections Center and Washington State Penitentiary will increase
		 the demand for food products.
	 2.	 Increased presence in city and county jails.
	3.	 In conjunction with the Meat Plant, develop food products for marketing and sale to offender stores.
Promotion Strategies
A.	 Develop online ordering process for Bindery products along with Ahtanum View Corrections Center
embroidery and silk screening products,
B.	 Include Bindery products at trade shows and conferences,
C.	 Utilize and maintain nonprofit customer list for direct mailings and promotions, and
D.	 Target fund-raisers and conference planners.

23

Correctional Industries

2007-2009 Business Plan

CLALLAM BAY CORRECTIONS CENTER
Correctional Industries Shops
A	 Offender Clothing: Production of offender clothing products including denim jeans, denim jackets, and
offender khaki work shirts.
B.	 Warehouse: Correctional Industries does not have a warehouse to store raw materials and finished goods.
Completed products are stored on a 53-foot trailer and transported to the Correctional Industries PikaPak
warehouse in the Washington Corrections Center.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP
Offender Garments
CBCC Site
CBCC TOTAL

FY05 Sales

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

$1,094,227

13,600

77

77

78

0

500

7

8

8

$1,094,227

14,100

84

85

86

Key Issues and Logistics
A.	 Completed products are boxed and shipped to the Washington Corrections Center PikaPak shop for ultimate
sale to the customers. The Clallam Bay offender clothing shop does not have warehouse or storage
facilities to stock raw materials or finished products.
B.	 The Correctional Industries Site Business Office handles purchasing of raw material stock.
C.	 Correctional Industries’ centralized customer service department at Washington Corrections Center
processes invoicing finished products.
Market Growth Potential
A.	 Chapter 346, Laws of 2005, which amended RCW 72.09.100 to expand the market for sales to offenders,
positions the offender clothing shop to produce goods for sales to offender stores such as jeans, shirts, and
jackets.
B.	 Facility expansions at Coyote Ridge Corrections Center, the Washington State Penitentiary, and Department
of Corrections facilities will increase demand for offender clothing.
Promotion Strategies
A.	 Develop online ordering process for offender clothing within the department.
B.	 Include Clallam Bay offender clothing at trade shows and conferences targeted to city and county jails.
Key Issues and Logistics
A.	 Completed products are boxed and shipped to the Washington Corrections Center PikaPak shop for ultimate
sale to the customers. The Clallam Bay offender clothing shop does not have warehouse or storage
facilities to stock raw materials or finished products.
B.	 The Correctional Industries Site Business Office handles purchasing of raw material stock.
C.	 Correctional Industries’ centralized customer service department at Washington Corrections Center
processes invoicing finished products.

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Correctional Industries

2007-2009 Business Plan

CLALLAM BAY CORRECTIONS CENTER - CONTINUED
Market Growth Potential
A.	 Chapter 346, Laws of 2005, which amended RCW 72.09.100 to expand the market for sales to offenders,
positions the offender clothing shop to produce goods for sales to offender stores such as jeans, shirts, and
jackets.
B.	 Facility expansions at Coyote Ridge Corrections Center, the Washington State Penitentiary, and Department
of Corrections facilities will increase demand for offender clothing.
Promotion Strategies
A.	 Develop online ordering process for offender clothing within the department.
B.	 Include Clallam Bay offender clothing at trade shows and conferences targeted to city and county jails.

25

Correctional Industries

2007-2009 Business Plan

COYOTE RIDGE CORRECTIONS CENTER
Correctional Industries Shops
A.	 Mattress: Production of Neoprene Foam mattresses and pillows, cotton batting/cotton tubing mattresses
and pillows, and Mediguard mattresses and pillows.
B.	 Flatgoods: Production of bedding including blankets, linens, mattress covers, towels, laundry bags, and
coveralls.
C.	 Portion Pac: Sales of janitorial supplies.
D.	 Pheasant Farms: Hatching and raising of pheasants for the Department of Fish and Wildlife.
E.	 Food Factory Satellite: Planned construction of a satellite food factory to prepare bulk food products
for expansions at Coyote Ridge, the Washington State Penitentiary, and other Department of Corrections
facilities.
F.	 Warehouse: Only 4,700 square feet has been made available in the institution’s 22,000 square feet
warehouse in the Coyote Ridge Corrections Center expansion. The Department is developing plans to
identify warehouse needs for food storage, dry goods, mattresses, and clothing.
	

The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP

FY05 Sales

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

Mattress

$415,677

6,560

8

7

8

Flatgoods

$603,196

6,500

23

33

36

Portion Pac

$133,502

400

0

10

10

$1,152,375

13,460

31

50

54

CRCC TOTAL

Key Issues and Logistics
A.	 Coyote Ridge Corrections Center is expanding from 600 offenders currently to 2,392 offenders in Fiscal Year
2009.
B.	 The Correctional Industries Washington State Penitentiary Business Office provides business support for this
operation to include order entry, purchasing, and invoicing.
C.	 With the construction of the satellite Food Factory, Correctional Industries will hire a Site Manager and
Business Manager to run the day-to-day site.
Market Growth Potential
A.	 Flatgoods
	 1.	 Chapter 346, Laws of 2005, which amended RCW 72.09.100 to expand the market for sales to
		 offenders, positions the shop to produce goods for sales to offender stores such as jeans, slacks,
		 and shirts.
	 2.	 Facility expansions at Coyote Ridge Corrections Center, the Washington State Penitentiary, and
		 Department of Corrections facilities will increase demand for bed linens, towels, and laundry bags.
B.	 Mattresses: Facility expansions at Coyote Ridge Corrections Center, the Washington State Penitentiary, and
Department of Corrections facilities will increase demand for mattresses.
C.	 Portion Pac is relatively new, with few institutions purchasing products. Products have green seal approval;
continual education, promotion of savings, and institutional are critical to the viability of the program.
D.	 Food Factory Satellite: Construction of a 24,000 sq. ft. satellite Food Factory provides space necessary to
increase the sale of food factory products to the Department of Corrections and other customers.
Promotion Strategies
A.	 Develop online ordering process for Flatgoods products within the department.
B.	 Include Coyote Ridge products at trade shows and conferences targeted to city and county jails.

26

Correctional Industries

2007-2009 Business Plan

MCNEIL ISLAND CORRECTIONS CENTER
Correctional Industries Shops
A.	 Laundry: Launder offender clothing, bedding, mops and rags, dry cleaning of staff uniforms, and uniform
alterations.
B.	 Meat Plant: Processes raw meat products.
C.	 Furniture Factory: Manufacturers finished furniture products, including the following product lines:
	 1. Volition – free standing furniture
	 2. Genesis – adjustable tables
	3. Flex Station – free standing furniture systems
	4. Custom Furniture
	 5. Restoration and Upholstery
	 6. Area Design – free standing wood-based furniture
	 7. High Density Filing System
	 8. Lounge Seating
	 9. Panel Systems and Refurbishing
	 10. Stacking chairs
D.	 Administration, Warehousing and Transportation – Site accounting, purchasing, invoicing, receiving and
shipping of raw materials and finished products, and site strategic planning.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs, and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP

FY05 Sales

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

Meat Plant

$4,157,953

18,000

32

23

35

Furniture

$9,899,945

41,200

245

244

267

$389,952

5,000

25

20

20

MICC Laundry
Warehouse
MICC Site
MICC TOTAL

10,300

15

14

14

$59,225

5,600

29

27

27

$14,507,075

80,100

346

328

363

Key Issues and Logistics
A.	 The Correctional Industries Site Business Office processes all invoicing for the Laundry and the Meat Plant.
B.	 The Correctional Industries Site Business Office processes accounts payable, purchasing, order entry for
McNeil Island Corrections Center shops and Environmental Services
C.	 Correctional Industries centralized Customer Service at the Washington Corrections Center processes order
entry, order tracking, and invoicing for Furniture Factory.
Market Growth Potential
A.	 Meat Plant:
1.	 Sale of meat products such as jerky and pepperoni to offenders via the offender stores.
2.	 Facility expansions at Coyote Ridge Corrections Center, the Washington State Penitentiary, and
Department of Corrections facilities will increase demand for meat products.
B.	 Furniture Factory:
1.	 Recent approval to accept purchasing cards from higher education partners offers Correctional
Industries the opportunity to sell single units of furniture products to higher education.
2.	 Chapter 167, Laws of 2004 purchasing targets for Correctional Industries goods and services from higher
education partners will increase demand for furniture products.

27

Correctional Industries

2007-2009 Business Plan

MONROE CORRECTIONAL COMPLEX
Correctional Industries Shops
A.	 Print Shop: Manufactures printed materials.
B.	 Tab Shop: Manufactures license plate tabs for Department of Licensing.
C.	 Laundry: Launder offender clothing, bedding, mops and rags, dry cleans staff uniforms, and uniform
alterations. Also produces white offender tube socks and limited silk screening products.
D.	 Panels: Manufactures the following panel systems (modular furniture): 1) Systems XXI and 2) Power Works.
E.	 Infectious Disease Personal Protection and Prevention: Assembly of personal protection and infectious
disease prevention kits.
F.	 Environmental Services: Asbestos abatement and containment in partnership with Washington Organized
Labor.
G.	 Administration, Warehousing and Transportation – Site accounting, purchasing, invoicing, receiving and
shipment of raw materials and finished products, customer service for printed material, and site strategic
planning.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP
IDPPP
Panels

FY05 Sales

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

$114,805

200

1

2

2

$0

20,000

0

36

56

Printing

$852,097

10,400

21

25

27

Tabs

$525,824

2,000

5

8

8

Laundry

$521,889

7,000

21

20

40

0

17

13

15

7,000

0

0

0

Environmental Services
MCC Warehouse
MCC Site
MCC TOTAL

$2,014,615

2,500

9

8

8

49,100

74

112

156

Key Issues and Logistics
A.	 Print Shop: The equipment in this shop is obsolete and nonfunctional. Correctional Industries is studying
the viability of the program, the future of the printing industry, and the ability of offenders to secure a
printing-related job upon release.
B.	 Laundry: The present laundry operates in the Reformatory. During Fiscal Year 2007, the laundry will
relocate to Twin Rivers.
C.	 Environmental Services: This program is limited by Labor to operate two work crews.
Market Growth Potential
A.	 Print Shop
1.	 The Print Shop is researching expansion of product offerings to include computerized engraving services
marketed to higher education partners.
2.	 Correctional Industries is working with the State Printers to develop a partnership to regain markets
and establish an offender certification program.
B.	 Panels: Chapter 167, Laws of 2004 purchasing targets for Correctional Industries goods and services from
higher education partners will increase demand for panel systems.
C.	 Automotive Repair Program: Correctional Industries is studying the viability of operating an automotive
repair program
D.	 Dentures: Correctional Industries is studying the viability of operating a denture laboratory
28

Correctional Industries

2007-2009 Business Plan

STAFFORD CREEK CORRECTIONS CENTER
Correctional Industries Shops
A.	 Metal Fabrication: Manufactures metal component parts, welding, powder coating, finishing and assembly
of filing cabinets.
B.	 Kindergarten through high school: Furniture production with an emphasis for selling to the K-12
educational market.
C.	 Chairs: Manufactures and assembles chairs.
D.	 Laundry: Processes offender clothing, bedding, mops and rags, dry cleans staff uniforms, and uniform
alterations.
E.	 Administration, Warehousing and Transportation – Site accounting, purchasing, invoicing, receiving and
shipment of raw materials and finished products, and site strategic planning.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP

FY05 Sales

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

Metal

$1,805,623

13,437

13

13

18

Chairs

$1,976,878

10,502

43

49

69

K-12

$499,768

13,437

15

26

31

Laundry

$369,221

10,800

28

28

28

10,800

16

16

16

58,976

118

135

162

SCCC Site
SCCC TOTAL

$4,651,490

Key Issues and Logistics
A.	 Correctional Industries centralized Customer Service department at Washington Corrections Center
processes order entry, order tracking, and invoicing for Metal Fabrication, Chairs, and K-12 furnishings.
B.	 The Correctional Industries Site Business Office processes all invoicing for the Laundry.
C.	 The Correctional Industries Site Business Office processes accounts payable, purchasing, order entry for
Stafford Creek shops.
D.	 The Correctional Industries warehouse has used up existing racking and cannot store products above
14’ per Fire Marshall regulations. Compliance to Fire Marshall regulations eliminated half of the storage
space; Correctional Industries leases four 48 ft. trailers to handle storage needs that should be served
in the warehouse. Stafford Creek Correctional Industries must upgrade the fire suppression system to
handle increase demand for furniture products from Department of Corrections facility expansion, higher
education partners, and K-12 customers.
Market Growth Potential
A.	 Kindergarten through high school: Chapter 346, Laws of 2005 passed during the 2005 Legislative Session
encourages K-12 customers to set a purchasing target of 1% of total goods and services from Correctional
Industries.
B.	 Metal Fabrication and Chairs: Chapter 167, Laws of 2004 purchasing targets for Correctional Industries
goods and services from higher education partners will increase demand for furniture products. Recent
approval to accept purchasing cards from higher education partners offers Correctional Industries the
opportunity to sell single units of furniture products to higher education.

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Correctional Industries

2007-2009 Business Plan

WASHINGTON CORRECTIONS CENTER
Correctional Industries Shops
A.	 PikaPak: Distribution of initial state-issued clothing and replacement of state-issue clothing in bulk.
B.	 Customer Service: Customer and shop support of multiple Correctional Industries operations performing
coordinated order entry, order tracking, finished goods inventory, invoicing of finished goods, warranty
reporting and tracking, and call center.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP
Customer Service
PikaPak
WCC TOTAL

FY05 Sales
$0

Shop Space
2,800

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast
23

20

20

$3,254,951

16,800

24

23

23

$3,254,951

19,600

47

43

43

Key Issues and Logistics
A.	 Customer Service supports the invoicing functions for multiple Correctional Industries shops.
B.	 PikaPak has used up existing racking and cannot store products above 14’ per Fire Marshall regulations.
Compliance to Fire Marshall regulations eliminated half of the storage space. PikaPak must upgrade the
fire suppression system to handle increase demand for offender clothing from Department of Corrections
facility expansion and to meet the storage needs for clothing produced for offender stores.
Market Growth Potential
A.	 PikaPak: Chapter 346, Laws of 2005 passed during the 2005 Legislative Session authorized the sale of
products to offenders, offender families, and Department of Corrections employees.
B.	 PikaPak: Standardization of offender personal property will expand the offender clothing market, making
Correctional Industries the source for offender personal clothing.

30

Correctional Industries

2007-2009 Business Plan

WASHINGTON CORRECTIONS CENTER FOR WOMEN
Correctional Industries Shops
A.	 Computer Assisted Design: Design and Bill of Material drawings and reports for systems furniture orders.
B.	 Embroidery: Embroidery and screen printing operations relocated from Ahtanum View Corrections Center.
C.	 PikaPak: Establishment of PikaPak operations to distribute replacement state-issued clothing for women
and completion of state-issued property bags for intake.
D.	 Upholstery: Refurbishing of furniture products.
E.	 TRAC: Trades Related Apprenticeship Coaching program teaching the construction trade and preparing
women to pass the apprenticeship testing.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP

FY05 Sales

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

ProCAD

$122,341

2,250

19

28

28

Installation

$368,249

800

36

0

0

Repair Unit/QC

$178,162

800

1

0

0

315

0

1

1

Upholstery

4,000

0

12

12

Embroidery

4,000

0

15

15

3

3

3

59

59

59

PikaPak

TRAC
WCCW TOTAL

$668,752

12,165

Key Issues and Logistics
A.	 Invoicing for computer assisted design, PikaPak, and upholstery
B.	 Installations and Warranty were relocated to the Tumwater Warehouse and Office in March 2006.

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Correctional Industries

2007-2009 Business Plan

WASHINGTON STATE PENITENTIARY
Correctional Industries Shops
A.	 Metal Plant: Manufactures metal component parts, welding, small-scale powder coating, metal lockers, and
cell furnishings.
B.	 License Plates: Manufactures all Washington State license plates.
C.	 Sign Shop: Manufactures aluminum signs, sandblasted wood signs, decals for cars.
D.	 Garment Factory: Production of officer uniforms, offender clothing products, hospital and food service
clothing.
E.	 Recycling: Metal, food, and yard waste recycling and compost of the waste stream generated by the
Washington State Penitentiary Institution and the City of Walla Walla.
F.	 Pheasants: Hatching and raising of pheasants for the Washington State Department of Fish and Wildlife.
G.	 Administration, Warehousing and Transportation – Site accounting, purchasing, invoicing, receiving and
shipment of raw materials and finished products, and site strategic planning.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP
Crops

FY05 Sales
$185,127

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

1,800

7

10

10

Pheasants

$64,741

0

13

12

12

Garments

$1,523,059

21,600

169

191

193

License Plates

$2,786,893

20,400

26

24

24

Metal Plant

$769,098

13,600

46

44

47

Signs

$714,007

19,200

31

39

40

Recycling

$163,588

3,600

14

18

18

$211

0

17

12

12

$0

16,300

13

14

14

$6,206,724

96,500

336

394

370

Transportation
WSP Site
WSP TOTAL

Key Issues and Logistics
A.	 Correctional Industries centralized Customer Service department at Washington Corrections Center
processes order entry, order tracking, and invoicing of finished products for Metal Plant.
B.	 The Correctional Industries Business Office provides support to operations at Coyote Ridge and Ahtanum
View. Upon completion of the facility expansion at Coyote Ridge, these functions will transfer to Coyote
Ridge.
Market Growth Potential
A.	 Metal Plant: Recent contracts with TrussBilt Security Solutions and Acorn Engineering Company will increase
markets for Metal Plant products and expand product lines to include stainless steel.
B.	 Garment Factory: Standardization of offender personal property will expand the offender clothing market,
making Correctional Industries the source for offender personal clothing.

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Correctional Industries

2007-2009 Business Plan

MINIMUM SECURITY FACILITIES
AHTANUM VIEW CORRECTIONAL CENTER
Correctional Industries Shops
A.	 Embroidery - Sale of finished silk screening products, embroidery clothing products, patches, and belts.
This shop is in the process of relocating to Washington Corrections Center for Women. The current plan is
to replace jobs with garments production jobs, focusing on Terry-cloth products such as towels and wash
clothes.
B.	 Warehouse: This location has no warehouse to store raw materials and finished goods. Raw materials
and finished goods are stored in the manufacturing area, staged on trailers, on moved to the Correctional
Industries warehouse in the Washington State Penitentiary.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP

FY05 Sales

Shop Space

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

Embroidery

$593,942

1,200

15

13

15

AVCC TOTAL

$593,942

1,200

15

13

15

Key Issues and Logistics
A.	 The Correctional Industries Washington State Penitentiary Business Office provides business support for this
operation to include order entry, purchasing, and invoicing
B.	 Sales of belts are made primarily to the Washington Corrections Center PikaPak for inclusion in the offender
state owned property bags. PikaPak, as supplied by the Embroidery Shop, makes sales of belts in bulk to
the institutions.
Market Growth Potential
A.	 Increased purchasing requirements for higher education purchasers per Chapter 167, Laws of 2004
Promotion Strategies
A.	 Develop online ordering process for Embroidery and silk screening process with Airway Heights Bindery
products.
B.	 Include Ahtanum View Embroidery products at trade shows and conferences.
C.	 Utilize and maintain nonprofit customer list for direct mailings and promotions.
D.	 Target fund-raisers and conference planners.

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Correctional Industries

2007-2009 Business Plan

CEDAR CREEK CORRECTIONS CENTER
Correctional Industries Shops
A.	 Environmental Services: Asbestos abatement and containment in partnership with Washington Organized
Labor.
B.	 Installations: Installation and repair of Correctional Industries furniture products.
C.	 Warranty: Warranty tracking and resolution of product repairs, receipt of non-conforming products, and
difficulty using products.
D.	 Statewide Light Industrial Park (SLIP): Staging and delivery of finished goods and raw materials. Includes
administration, installation, warranty, and environmental services.
The following table shows Fiscal Year 2005 sales, operating square feet, Fiscal Year 2005 offender jobs and
forecasted offender jobs for Fiscal Year 2006 and Fiscal year 2007.
SHOP
Environmental Services
Installations
Transportation
Warehouse
CCCC TOTAL

FY05 Sales

Shop Space

$1,189,678

FY05 Offender FY06 Offender FY07 Offender
Jobs
Forecast
Forecast

5,000

$0
$1,317,709

40,000

$0
$2,507,387

45,000

9

16

18

19

18

20

10

20

20

0

0

0

38

54

58

LARCH CORRECTIONS CENTER
Correctional Industries does not operate shops in this facility.
MISSION CREEK CORRECTIONS CENTER FOR WOMEN
Correctional Industries is in the process of establishing a small computer assisted design operation at this
facility.
Correctional Industries is studying the viability of relocating the Trades Related Apprenticeship Coaching
program from the Washington Corrections Center for Women to Mission Creek.
Key Issues and Logistics
A.	 More industry space to expand opportunities.
OLYMPIC CORRECTIONS CENTER
Correctional Industries does operate any shops in this facility.
PINE LODGE CORRECTIONS CENTER FOR WOMEN
Correctional Industries Shops
A.	 Dry food packaging (spices, trail mix, etc.)
B.	 Two work stations performing computer assisted design to provide continuity of training for Washington
Corrections Center for Women trained offenders
Key Issues and Logistics
A.	 More industry space to expand opportunities

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Correctional Industries

2007-2009 Business Plan

APPENDIX B - CORRECTIONAL INDUSTRIES FLOOR SPACE
Shop

FY05
Offender
Jobs

Shop Space

FY06
Offender
Jobs

FY07
Offender
Jobs

AHCC Food Factory

24,300

235

240

310

AHCC Bindery

10,100

69

75

79

AHCC Optical

7,200

72

75

75

0

2

2

2

30,400

35

35

35

PLCCW Food Packaging, CAD, Sewing

3,000

13

13

13

AVCC Embroidery and Sewing

1,200

15

13

15

13,600

77

77

78

500

7

8

8

CCCC Environmental Services

3,300

9

16

18

CCCC Installations and Warranty

3,300

56

52

55

32,000

10

20

20

0

0

0

0

CRCC Mattress

6,560

8

7

8

CRCC Flatgoods

6,500

23

33

36

CRCC Portion Pac

400

0

10

10

MCC IDPPP

200

1

2

2

MCC Panels

20,000

0

36

36

MCC Printing

10,400

21

25

27

MCC Tabs

2,000

5

8

8

MCC Laundry

7,000

21

20

40

0

17

13

15

MCC Warehouse

7,000

0

0

0

MCC Site

2,500

9

8

8

AHCC Transportation
AHCC Site

CBCC Offender Garments
CBCC Site

CCCC Transportation
CCCC Warehouse

MCC Environmental Services

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Correctional Industries

2007-2009 Business Plan

APPENDIX B - CORRECTIONAL INDUSTRIES FLOOR SPACE
Shop

FY05
Offender
Jobs

Shop Space

FY06
Offender
Jobs

FY07
Offender
Jobs

MICC Meat Plant

18,000

32

23

35

MICC Furniture Factory

41,200

245

244

267

5,000

25

20

20

10,300

15

14

14

5,600

29

27

27

SCCC Metal Fabrication

13,437

16

16

18

SCCC Chairs

10,502

43

49

69

SCCC K-12

13,437

15

26

31

SCCC Laundry

10,800

15

26

31

SCCC Site

10,800

16

16

16

2,800

23

20

20

16,800

24

23

23

WCCW Computer Aided Design

2,250

19

28

28

WCCW TRAC

8,000

3

3

3

WSP Crops

1,800

7

10

10

WSP Pheasants

0

13

12

12

WSP Garments

21,600

169

191

193

WSP License Plates

20,400

26

24

24

WSP Metal Plant

13,600

46

44

47

WSP Signs

19,200

31

39

40

3,600

14

18

18

0

17

12

12

WSP Site

16,300

13

14

14

HQ Sales

34,000

0

0

0

490,886

1,574

1,689

1,889

311

290

259

MICC Laundry
MICC Warehouse
MICC Site

WCC Customer Service
WCC PikaPak

WSP Recycling/Composting
WSP Transportation

Totals
Average SQ FT Per Offender Job

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Correctional Industries

2007-2009 Business Plan

APPENDIX C - FACILITY RECOMMENDATIONS
Short Term Capital Improvement Needs
1.	 Fire Suppression System, Washington Corrections Center: The current fire suppression system does not
permit the stacking of materials above 14 feet, eliminating half of the storage capacity in the warehouse.
Lack of an adequate fire suppression system hampers our ability to expand operations, which limits our
ability to expand Class II offender jobs, meet customer expectations for products, and consequently loose
market share.
	

The Washington Corrections Center Warehouse is the ultimate distributor of offender clothing products to
the major institutions, storing finished goods that were manufactured by Washington State Penitentiary
Garments, Clallam Bay Garments, Coyote Ridge Flatgoods, and Monroe Correctional Complex Laundry.
Estimated cost is $150,000 and the investment will increase offender 10 jobs statewide at Monroe, Clallam
Bay, Walla Walla, and Coyote Ridge.

2.	 Fire Suppression System, Stafford Creek: The current fire suppression system does not permit the stacking
of materials above 14 feet, eliminating half of the storage capacity in the warehouse. Lack of an adequate
fire suppression system hampers our ability to expand operations, which limits our ability to expand Class II
offender jobs, meet customer expectations for products, and consequently loose market share.
	

The SCCC Warehouse holds finished goods and raw materials for K-12 furniture, chairs, and file cabinets.
Lack of storage for these products will eliminate our ability to meet the increased purchasing requirements
for higher education, Chapter 167, Laws of 2004. Estimated cost is $150,000 and will increase 10 offender
jobs at Stafford Creek.

3.	 Washington Corrections Center for Women: Relocation of the embroidery and silk screening operations
from AVCC. The plan includes a set up of a PikaPak operation (offender clothing distribution) to sell female
offender garments and set up an upholstery program. Estimated Cost $77,000 and will increase 14 offender
jobs at the Washington Corrections Center for Women.
4.	 Welding Cells, Washington State Penitentiary: Expands Correctional Industries welding programs for
detention facility products with TrussBilt Security Solutions and stainless steel products with Acorn
Engineering Company. Partnering with both of these companies enables the Metal Plant to draw upon
the procurement expertise, technology, service, and knowledge of the industry. Tenant Improvements of
$40,560 is for the welding booth, work benches, electrical modifications, and ventilation and will increase
four offender jobs.
5.	 Monroe Correctional Complex: Expands Correctional Industries panel manufacturing operations that were
relocated from McNeil Island to Monroe during fiscal year 2005. The expansion includes structural and
electrical modifications in space previously occupied by Class I industries and realigns Print Shop and Tab
Shop operations. Tenant improvements of $428,000 will increase 20 offender jobs.

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Correctional Industries

2007-2009 Business Plan

APPENDIX D - EXPANSION OPPORTUNITIES
Class II Growth Strategies
Expanding offender jobs requires sustained sales growth. Growth will include higher education markets
and enhanced online ordering. Correctional Industries is working to make the ordering process easier and
has assigned account executives to service specific agencies. Correctional Industries’ ability to identify and
increase market penetration only into governmental and nonprofit markets is a limiting factor for achieving
offender worker goals. The marketing and sales effort must be supported by a manufacturing process that is
customer service driven.
Correctional Industries will continue to develop pre-apprenticeship programs with organized Labor in the
area of furniture manufacturing, design services, asbestos abatement, and food service. Pre-apprenticeship
programs allow an offender to develop skills and the potential to secure a job supported in part by organized
Labor.
Correctional Industries is a market-driven organization, producing what the market demands. To remain
viable, Correctional Industries must continue to improve customer service capabilities. This includes plant
development, infrastructure, equipment purchases, on-time delivery, training of offenders and civilian staff,
and a significant investment in finished goods inventory.
Additional Expansion Opportunities to Replace Class I Jobs and Expand Class II
I.	

Food Factory Expansion: The Airway Heights Food Factory has expanded, adding 7,000 sq. ft. of
production space and 16,000 sq. ft. for additional warehouse space, of which 9,000 sq. ft. for a
freezer using Certificates of Participation. The debt will be serviced from the revolving fund based
upon increased demand for food products. The Food Factory now operates three shifts, 24 hours a
day during weekdays and has added weekend shifts to keep up with demand. Since June 30, 2003, the
Food Factory has added 109 offender jobs.

	

The expansion is predicated upon increased demand for Food Factory products caused by the growth in
offender populations.

II.	

Chapter 167, Laws of 2004 passed during the 2004 session, set six-year phased-in offender worker
targets for offenders working in Class II Correctional Industries work programs. Chapter 167, Laws
of 2004 also set purchasing mandates for state colleges and universities to purchase 1% of their total
goods and services from Correctional Industries by June 30, 2006. By June 30, 2008, this requirement
increases to 2% of total goods and services. Correctional Industries has been working with our higher
education partners to meet these mandates.
•	 Business Advisory Committee comprised of higher education and Correctional Industries staff.
•	 Established a Fast Fulfillment Center for higher education specific products to meet the value chain
requirements for quality products, delivered on time, at the right price.
•	 Dedicated four account executive positions to provide face-to-face customer service.
•	 Development of a web site tailored to higher education purchasers
•	 Received approval from the Office of Financial Management for the acceptance of purchase card
orders from higher education.

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Correctional Industries

2007-2009 Business Plan

III.	

Chapter 346, Laws of 2005 passed during the 2005 Legislative Session expanded the selling market
to include offenders, offender families, and Department of Corrections employees. The bill also
encourages K-12 to set a purchasing target of 1% of total goods and services from Correctional
Industries.
•	 Correctional Industries intends to sell officer uniforms and fund-raising garments to Department of
Corrections employees and immediate family members.
•	 Sale of gift boxes containing food products and clothing. One benefit of a gift package assembled
within an institution is the decrease of contraband entering the system.
•	 Sale of food products and garments through the offender stores within each institution.

	

Chapter 346, Laws of 2005 opens doors for Correctional Industries to expand marketing and sales
efforts to K-12 customers by increasing Correctional Industries’ presence in the K-12 market.
Correctional Industries has dedicated one account executive position to this market

IV.	

Institutional Laundries: Correctional Industries operates three of the seven institutional laundries.
Correctional Industries is proposing to operate the remaining four laundries, located at Airway Heights,
Clallam Bay, Washington Corrections Center, and Washington State Penitentiary. To implement this plan
will require an increase in General Fund-State appropriations for Prisons.

V.	

Panel Operations: The manufacture of office system panels has moved from the McNeil Island
Corrections Center to the Monroe Corrections Center. The move created 32 additional offender jobs at
Monroe with no loss of jobs at McNeil Island.

VI.	

Centralized Offender Stores: Correctional Industries is studying the viability of operating offender
stores statewide.

VII.	

Expand Powder Coating: Correctional Industries is researching the viability of expanding powdercoated products at Stafford Creek, focusing specifically on K-12 markets. Expansion of offender jobs
would be at Stafford Creek; however, there is limited space available in the H building. To expand
opportunities in the K-12 market place and meet growth expectations for offender jobs per CHAPTER
346, Laws of 2005, Correctional Industries must prepare to meet the demands of K-12 customers by
offering products consistent with those available by the competition.

VIII.	

Standardization of Offender Personal Property: The Standardization of Offender Personal Property
Committee has been meeting since July 2005 to reduce and standardize offender personal property.
One of the committee’s recommendations is to make Correctional Industries the source for offender
personal clothing.

IX.	

Optical Program: Due to limited space at the Airway Heights Corrections Center Correctional
Industries cannot increase customers.

	

Expansion at another facility would require Correctional Industries to hold a contract similar in scope
to the current contract with Department of Social and Health Services and include the following costs:
a)	 Set up customer service at two locations or utilize existing customer service at Airway Heights to
handle both facilities;
b)	 Three civilian staff to supervise the production of glasses;
c)	 One civilian staff to perform administrative;
d)	 Equipment investments for production and administrative furnishings; and
e)	 Raw material inventory.

	

Since the loss of Class I, current Class II operations have been able to absorb the loss of Class I jobs at
Airway Heights due to increased demand for product.

39

Correctional Industries

XI. 	

2007-2009 Business Plan

Food Factory Satellite: The design of the 2,048 bed expansion at the Coyote Ridge Corrections Center
includes a 24,000 square foot satellite food factory. The plan is to construct a food factory satellite to
prepare bulk foods, supplement activities at the Airway Heights Food Factory and, produce bulk food
products for Coyote Ridge, the Washington State Penitentiary, and other Department facilities.

40

Correctional Industries

2007-2009 Business Plan

APPENDIX E - REPLACING CLASS I JOBS
Total additional offender jobs in Fiscal Year 2006, including panel move is 74 as follows:
Pine Lodge Food Packaging

13

Stafford Creek Welding

8

Washington State Penitentiary Metal Plant Welding

7

Washington State Penitentiary and Coyote Ridge Pheasant Farm

12

Monroe Panel Move

34

Total New Jobs

74

The new offender jobs were gained because of the investment in the shops, sustained sales, and increased
marketing efforts. The following summarizes the status of the projects funded and future investment
intentions.
Pine Lodge Food Packaging: Correctional Industries employs 13 offenders performing:
a)	 Dry food packaging (spices, trail mix, etc.);
b)	 Two work stations for computer assisted design to provide continuity of training for Washington
Corrections Center for Women trained offenders; and
c)	 Two sewing stations making stuffed toys for the local community.
Correctional Industries has invested in equipment and move existing equipment from Airway Heights to Pine
Lodge to meet business needs and employ more offenders. The operation exists in a 3,000 square feet area
that was previously administrative space. The Correctional Industries Master Plan may identify expansion
requirements.
WSP Welding: The development of the market for cell doors, windows, and metal frames in our partnership
with TrussBilt has driven the need for the additional welding cell to focus on stainless steel welding.
Correctional Industries is also working on simpler welded products, the barbecue pit contract for General
Administration, and developing a lower-cost stacking chair.
Additional investments are required for the new stainless steel welding cell to meet delivery expectations.
Stafford Creek Welding: Correctional Industries invested in a hydraulic break press, used to bend steel for
chair brackets, counter balance weights, and boxes for the K-12 furniture line. The Metal Fabrication shop has
increased offender jobs by 7 during Fiscal Year 2006.
Washington State Penitentiary Sign Shop: The sign shop was approved to invest in a Jet Pro Printer to sell
decals for vehicles. Correctional Industries has entered this market, and are currently producing 8-10 screen
prints for King County Public Transit. CI is looking at ways to better serve and develop this market further by
investing in additional equipment.
Washington State Penitentiary and Coyote Ridge Pheasant Farm: Correctional Industries has invested in the
Pheasant Farm operations, consistent with the current contract with the Department of Fish and Wildlife.

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Correctional Industries

2007-2009 Business Plan

Fast Fulfillment Center: The Fast Fulfillment operation was originally planned to be at the Monroe Correctional
Complex. This plan would have required Correctional Industries to maintain two stocks of inventory, adding
200 miles to current transportation routes, and increasing operational costs. The center will be located at the
Tumwater Office Warehouse complex and will employ five additional offenders. Investments in box vans and
warehousing equipment will be made in Fiscal Year 2006.
Monroe Print Shop: The Department is currently researching the viability of this program, and has been
partnering with the State Printer Office
Monroe Native Plants: The Department has researched the viability of this program. This research shows
revenue would not cover operational expenses. Therefore, this is no longer under consideration.

42