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Article • April 1, 2026 • from PLN April, 2026
Digital Tablet Shift Brings Added Cost, Lost Data to Prisoners in California by Since 2023, nearly all of the more than 90,000 prisoners locked up by the California Department of Corrections and Rehabilitation (CDCR) have been assigned a tablet that can make calls, receive messages, and access other apps. But …
Like Prisoners, Most Jail Detainees Now Banned from Receiving Physical Mail by Chuck Sharman by Chuck Sharman A February 2026 review by PLN of mail policies at 250 of the largest U.S. jail systems, which together hold over half the country’s detainees, reveals that almost 62% have instituted policies banning …
Article • February 1, 2026 • from PLN February, 2026
Arkansas Bans Outside Reading Material Sent to Prisons by Jo Ellen Nott by Jo Ellen Knott In a move that further isolates prisoners from the outside world, the Arkansas Board of Corrections (BOC) voted unanimously on December 19, 2025, to ban all externally purchased books, magazines, and newspapers sent directly …
Article • February 1, 2026 • from PLN February, 2026
Cuyahoga County Receives Over $846,000 Refund from Securus Technologies by In 2016, prison communications profiteer Securus Technologies offered to implement XJail, a jail management system, at the Cuyahoga County Jail in Cleveland, Ohio. Despite the system’s promise to publicly display booking information, charges, bond amounts, and mugshots, Securus never installed …
Article • February 1, 2026 • from PLN February, 2026
Eleventh Circuit Holds Alabama County May Be Liable for Policy of Providing Inadequate Jail Medical Care by Matthew Clarke by Matt Clarke On November 20, 2025, the United States Court of Appeals for the Eleventh Circuit held that an Alabama law making sheriffs responsible for jail prisoners’ health care did …
Brief • December 31, 2025
Filed under: Global Tel*Link Corp
State of Tennessee DOC and GTL Contract 01-01-23 to 12-31-2025 Part 1 NASPO/STATE OF NEVADA MASTER AGREEMENT Master Agreement Number: Solicitation Number: 99SWC-S1154 Title: Inmate Communications Government Entity: State of Nevada, Department of Administration, Purchasing Division Address: 515 E Mussel' St, Ste 300 City, State, Zip Code: Carson City, NV …
Brief • December 31, 2025
Filed under: Global Tel*Link Corp
State of Tennessee DOC and GTL Contract 01-01-23 to 12-31-2025 Part 2 STATE OF NEVADA COOPERATIV E CONTRA CT ATTACHMENT E SCOPE OF WORK Inmate Co mmunications SOI/', \ Revised: September 2022 Page 16 of 17 Cooperali ve Contract SCOPE OF WORK Category 2: Inmate Kiosks and Tablets Category 3: …
Article • December 1, 2025 • from PLN December, 2025
An AI Model from Securus Aims to Expand Phone Call Monitoring by In 2023, prison telecom company Securus Technologies began building AI tools using its expansive database of prisoners’ recorded phone calls. The idea was to create an AI model that could not only monitor live prison phone calls but …
Article • December 1, 2025 • from PLN December, 2025
The Succession Battle for a Prison Empire by Katya Schwenk by Katya Schwenk The yacht is moored at the mouth of the Miami River, in the long shadows of the city’s luxury hotels and high-­rises. It is of Italian design: sleek, imposing, with a flybridge and sundeck and five cabins, …
Colorado Children Sue County Jail to Fight Visitation Ban by For years, the Adams County Detention Facility in Brighton has prohibited in-person visits. But in late October 2025, a group of three children—with the youngest just four years—are suing the Adams County Sheriff and HomeWAV, a telecommunications company, in hopes …
FCC Votes For Dramatic Hike to Prison Phone Call Rates by Chuck Sharman by Chuck Sharman Backtracking from new rules passed just a year ago that would have lowered phone call rates in prisons and jails to $0.06 to $0.12 per minute, the Federal Communications Commission (FCC) voted on October …
Securus Loses Bid to Dismiss HRDC Price-Fixing Suit by Chuck Sharman by Chuck Sharman On June 11, 2025, Securus Technologies was denied a motion to dismiss claims filed against the prison telecom giant and its JPay subsidiary, alleging they colluded with competitor Global*Tel Link (GTL), now known as ViaPath Technologies, …
Albert v. GLOBAL TELLINK CORP, MD, Memorandum Opinion, Telephone Rates, 2025 Case 8:20-cv-01936-LKG Document 487 Filed 10/15/25 Page 1 of 7 IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND ASHLEY ALBERT, et al., Plaintiffs, v. GLOBAL TEL*LINK CORP., et al., Defendants. ) ) ) ) ) ) …
Publication • September 15, 2025
Letter to FCC re Incarcerated People's Communication Services-09-15-2025 September 15, 2025 Chairman Brendan Carr Commissioner Anna Gomez Commissioner Olivia Trusty Federal Communications Commission 50 L Street, NE Washington, DC 20554 Re: Incarcerated People’s Communications Services, WC Docket Nos. 23-62, 12-375 Dear Chairman Carr, Commissioners Gomez and Trusty: The ninety-five undersigned …
Article • August 1, 2025 • from PLN August, 2025
FCC Backtracks on 2024 Order to Cut Prison Phone and Video Rates by Half by On June 30, the Federal Communications Commission announced a two-year postponement of a rule to lower the price of phone and video calls in prisons and jails. As PLN reported, the FCC voted in 2024 …
Article • July 15, 2025 • from PLN July, 2025
JPay Loses Bid to Revoke Class Certification in Washington Prisoners’ Challenge to Crummy Products and Service by Over five years ago, in May 2020, Washington prisoners Michael Linear and Lonnie Burton filed a complaint in state court against prison telecom JPay LLC, which held the exclusive contract with the state …
Article • July 15, 2025 • from PLN July, 2025
Free Calls in Massachusetts Lead to Defunded Prison Programs by In December 2023, Massachusetts became the fifth state to provide free phone calls in its prisons and the first in all local jails. Video calling and e-messaging were also made available at no cost [See: PLN, Mar. 2024, p. 15]. …
Albert v. Global Tellink Corp, MD, Memorandum Opinion and Order, Telephone Rates, 2025 Case 8:20-cv-01936-LKG Document 439 Filed 06/13/25 Page 1 of 17 IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND (SOUTHERN DIVISION) Ashley Albert, et al., * Plaintiffs * v. * Global Tel*Link Corp., et al., …
Article • June 1, 2025 • from PLN June, 2025
GTL/ViaPath Ordered to Pay $3 Million for Violations of Consumer Protection Laws by Global Tel*Link (GTL), doing business as ViaPath Technologies, is one of the nation’s largest providers of carceral communications services, including phones, video calling, and e-messaging. Its subsidiaries include Telmate, LLC and TouchPay Holdings, LLC; the latter provides …
Article • June 1, 2025 • from PLN June, 2025
Smart Communications Files for Bankruptcy Protection by Smart Communications Holding, Inc., provides a variety of communications services in prisons and jails nationwide, including phone calls, video calling, tablets and e-messaging. It’s best known for its mail scanning program, MailGuard, which digitizes correspondence sent to prisoners and provides the scans on …
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