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Prison-based Call Centers Open in Austria, India
by Matt Clarke
In an attempt to bridge a budget shortfall, the Austrian Justice Ministry has set up call centers in prisons and con-tracted them out to private companies that might otherwise outsource the work overseas. The move has prompted criticism about prisoners handling private customer information.
Austrian prison officials …
In an attempt to bridge a budget shortfall, the Austrian Justice Ministry has set up call centers in prisons and con-tracted them out to private companies that might otherwise outsource the work overseas. The move has prompted criticism about prisoners handling private customer information.
Austrian prison officials …
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More from this issue:
- Celebrity Justice: Prison Lifestyles of the Rich and Famous, by Matthew Clarke
- California Uses $1.08 Billion in Federal Stimulus Funds to Pay Prison Guard Salaries, by Michael Brodheim
- From the Editor, by Paul Wright
- New Medical Director at Texas Jail Previously Sanctioned
- U.S. Supreme Court to Review California Prison Population Reduction Orders, by John Dannenberg
- Florida Prison Psychiatrist Resigns; License Revoked Over Sex with Patient, by David Reutter
- Dallas County Jail Settles Three Medical-Related Suits for $795,000
- Florida’s Civil Rights Restoration Process Insufficiently Funded, by David Reutter
- Convictions Upheld in Appeal of Lynne Stewart, Attorney to Blind Sheikh, but Case Remanded for Resentencing, by Justin Miller
- Texas Youth Commission Ombudsman Resigns Following Smuggling Indictment, by Matthew Clarke
- Kentucky Lethal Injection Protocol Adopted in Violation of APA, by Brandon Sample
- Pennsylvania County Jail Settles Medical Indifference Suit for $55,000
- Eighth Circuit Upholds $2,501 Retaliation Judgment Against Arkansas Prison Guard
- Indiana Sex Offender Registration Law Can Not Be Retroactively Applied
- Valley Fever Cases at California Prison Increase in 2009
- Release Conditions Requiring Defendant to Tell Probation Officer about Romantic Relationships Vacated
- Only Three States in Compliance with Unfunded Federal Sex Offender Mandates, by Matthew Clarke
- DNA Exonerations in Georgia Result in Disparate Compensation Awards, by David Reutter
- Guilty Pleas in Angola Horse Selling Scheme, by David Reutter
- San Francisco Settles Wrongful Incarceration Cases for $7.5 Million, by Michael Brodheim
- Canyon County Jail in Idaho Settles Conditions Suit With Consent Decree and $190,000 in Attorney’s Fees, by Brandon Sample
- U.S. Senator’s Girlfriend, In-Law Get Department of Justice Jobs, by Brandon Sample
- U.S. Department of Justice Releases Report on HIV in Prisons
- South Carolina Settles Prisoner Stabbing Death Lawsuit for $47,500
- California County Jail Settles Wrongful Death Suit for $600,000
- Virginia Sheriff’s Office, PHS Settle Wrongful Death Suit for $1.6 Million
- CCA Pays $70,000 in Damages, Attorney Fees to Settle PLN Censorship Suit, by Alex Friedmann
- Prison-based Call Centers Open in Austria, India, by Matthew Clarke
- New York Prisoner Beaten, Guards Convicted, GEO Settles Suit for $80,000, by Matthew Clarke
- California Counties Vie to House ICE Prisoners, by Michael Brodheim
- New Jersey DOC Agrees to Let Prisoner Preach
- Erroneously Released Texas Prisoner Entitled to Credit on Sentence, by Matthew Clarke
- Media Agencies Intervene to Unseal Records in Prisoner’s Wrongful Death Suit, by Brandon Sample
- Sacramento County Partially Settles Taxpayer Suit Alleging Il-legal Conditions of Confinement in Juvenile Facilities, by Michael Brodheim
- Oregon Offers Early Release to Illegal Immigrants Who Consent to Deportation, by Michael Brodheim
- The Politics of Death: Throwing Mumia Abu-Jamal Under the Bus, by Dave Lindorff
- CMS Nurse Denied Summary Judgment for Failure to Treat Prisoner for Heat Illness;$400,000 Settlement Following Sixth Circuit Ruling, by David Reutter
- Wisconsin County Pays $750,000 to Settle Jail Sex Abuse Suit
- Marsy’s Law Enjoined in California, by Michael Brodheim
- Arkansas Federal Jury Awards $261,000 to Male Prisoner Raped by Male Guard
- One in Six HIV-Infected Americans Spent Time in Prison or Jail in 2006, by Michael Brodheim
- Houston Police Department Conducted Blood Draw Training on Prisoners, by Greg Dober
- Second Circuit Ruling in Post-9/11 Immigration Detention Case, by Matthew Clarke
- Massachusetts Supreme Judicial Court: Sheriff May Not Charge Jail Fees, by Matthew Clarke
- Former New York Corrections Commissioner Receives Four-Year Prison Sentence, by Matthew Clarke
- Sixth Circuit: No Eleventh Amendment Immunity When ADA Claim Includes Fourteenth Amendment Violations, by Matthew Clarke
- Georgia Officials Receive Prison Sentences in Charge-Fixing Scheme
- News in Brief:
More from Matthew Clarke:
- Texas Social Workers Challenge Blanket Denial of State Occupational License Based on Youthful Assault Convictions, Aug. 1, 2025
- After Judge’s Letter, at Least 22 Former FCI Dublin Prisoners Granted Compassionate Release, Aug. 1, 2025
- Nebraska Supreme Court Clarifies Award of Time Served Credit for Non-Citizen Awaiting Extradition, Aug. 1, 2025
- Former Oregon Prison Guard Sergeant Sentenced for Sexually Abusing Imprisoned Women, Aug. 1, 2025
- Nebraska Supreme Court Clarifies Procedure for Crediting Jail Time to Multiple Contemporaneously-Imposed Sentences, Aug. 1, 2025
- Over One-Third of Older Texas Prisoners Suffering Cognitive Impairment, July 15, 2025
- Kansas Supreme Court Revives Prisoner’s Challenge to Loss of Parental Rights, June 1, 2025
- Fifth Circuit Reinstates Baha’i Texas Prisoner’s Dietary Claim, June 1, 2025
- $5.6 Million Settlement for California Prisoner’s Wife Strip-searched During Visit, June 1, 2025
- Academic Study of Prison Guards’ Use of Excessive Force Details Sad State of Civil Rights for Abused Prisoners, June 1, 2025
More from these topics:
- Colorado Program Employs Prisoners as Professors, July 1, 2024. Work, Education, Rehabilitation/Recidivism, Release and Reentry.
- Contemporary Slavery: The Not-So-Secret Practice of Forced Labor Inside U.S. Prisons, June 1, 2024. Prison Industries, Prison Labor, Workplace Injury, Work Conditions/Safety, Chain Gangs, Workers' Compensation.
- Criminal Justice Reform Becoming a Corporate Priority, May 15, 2024. Work, Inability to Work, Statistics/Trends.
- $10 Million Reimbursed for Vacated Washington Drug Possession Convictions, May 1, 2024. Work, jobs, Prior Convictions - Expungement or Reversal of, Fines.
- Research Shows It Makes Sense to Hire Individuals with Criminal Records, April 15, 2024. Resources, Work, Statistics/Trends, jobs.
- State Auditor Report Critical of Texas Prison Agribusiness, June 1, 2021. Prison Industries, Cost of Prison Systems.
- Idaho Supreme Court Holds Prisoners Have No Right to Paid or Unpaid Employment, Feb. 1, 2021. Work, Prison Labor, Fair Labor Standards Act (FLSA).
- New Law in Maryland Reveals Pathetic Prison Wages, Sept. 1, 2020. Prison Industries, Disclosure of Records.
- As Coronavirus Spreads, New York Governor Exploits Prison Labor to Produce Hand Sanitizer, April 1, 2020. Prison Industries, Prison Labor, COVID-19.
- Jail prisoners in West Virginia build flag boxes for families of veterans, Jan. 18, 2020. Work, Jail Specific, Veterans.

