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As e-Messaging Takes Off in U.S. Prisons, Complaints Over Service and Costs Multiply
by David M. Reutter
Historically, prisoners have been largely left out of the technology wave changing the way the rest of the world communicates and does business. It wasn’t until March 2009 that the first phones for prisoner use were installed by the Texas Department Criminal Justice (TDCJ). …
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More from this issue:
- “Frozen in Solitude’’: Heat-Sensitive Texas Prisoners Get More Than Air Conditioning Locked Inside Former Segregation Cells, by Matthew Clarke
- From the Editor, by Paul Wright
- Four Hawaii Prison Guards Sentenced for Beating Prisoner – But One Wins Back-Pay, by David Reutter
- Sheriffs Offered Caribbean Cruises and Florida Retreats As Part Of Jail Telecom Contracts, by Hayden Betts
- $1 Million Settlement Reached After Detainee’s Suicide in Washington Jail, by David Reutter
- Arkansas Parole Board Denies Release to Sex Offender For Failure to Find Appropriate Housing, by David Reutter
- The Lecturer at the Lockup: Maine Prisoner Is First to Teach College Courses from His Cell
- Unyielding Pursuit of Justice or Unfulfilled Promises: Doubts Surround California Habeas Attorney
- After $300,000 Settlement for Detainee’s Death, Texas County Looks to Replace Jail
- LGBTQ+ Detainees at Rikers Island Suffer Under Mayor Adams, by Kevin Bliss
- $8.25 Million Verdict Against Former Colorado Sheriff for Detainee’s Sexual Assault During Jail Transfer, by Matthew Clarke
- Life Sentence for Alabama Jail Escapee After Suicide of Guard Lover Who Helped Him, by Chuck Sharman
- Calls for California Sheriff’s Department Oversight After Jail Deaths, $30,000 Settlement for Botched Traffic Stop
- Innovative Brazilian Prison Claims “Here the Man Enters, the Crime Stays Outside”
- Oregon Parole Hearing Exclusion Rule Invalidated, by David Reutter
- U.S. Marshals Pull Out of Virginia Jail After Two Escapes in One Day
- BOP Guard, Nurse in Virginia Indicted in Prisoner’s Death
- Government Watchdog Adds BOP to List at “High Risk” of Mismanagement, by Kevin Bliss
- Washington Supreme Court: Requiring Certificate of Merit for Medical Malpractice Suits Held Invalid
- Four Deaths in Seven Weeks at Pennsylvania Prison
- Two Dead and $4.675 Million Paid After Deputies’ Alleged Misconduct in California’s Sonoma County, by Casey Bastian
- Congress Forces BOP to Upgrade Security Cameras, by Mark Wilson
- Prisoner Health Update: Over-the-Counter Medications, by Eike Blohm, MD
- San Diego County Pays $4.35 Million After Jail Guards Failed to Stop Detainee From Blinding Herself, by David Reutter
- New York Prison System Found Liable for Failure to Protect Prisoner from Assault
- Insider Trading Charges Dropped Against JPay Founder, by Matthew Clarke
- Prison Ministry Sues Indiana Jail Over Book Ban
- Five Years After Limiting Personal Visits and Banning Mail, Drug Use Worse in Pennsylvania Prisons
- FBI Crime Report Lacking Data from Police Agencies Serving 25 Percent of U.S. Population
- At Massive and Corrupt Philippine Prison, Contraband Includes Jacuzzis and Horses, by Kevin Bliss
- Incarceration Increases Death Risk for Cancer Patients
- $120,000 Paid to Muslim Detainees for Discrimination by Maryland Jail, by David Reutter
- Oregon Will Hold Release Hearings for 73 Prisoners Sentenced to LWOP as Juveniles, by Mark Wilson
- Senators Slam “Egregious” Prisoner Sexual Abuse by BOP Employees, by Mark Wilson
- Federal Watchdog Finds BOP Staffing, Maintenance in Crisis
- Minnesota Supreme Court Denies Qualified Immunity for Delayed Transfer of Sex Offenders, by Mark Wilson
- Former BOP Employees Guilty of Assaulting a Prisoner and Taking Bribes at Troubled Federal Prison in Massachusetts
- Second Circuit Affirms $600,000 Punitive Damage Award to New York Prisoner Brutally Beaten by Guards, by Kevin Bliss
- Aramark Sparks Nevada Prison Hunger Strike, by Mark Wilson
- “Be Christian or Be Penalized”: After Fourth Circuit Revives Muslim Prisoner’s Challenge, Virginia Jail Settles Suit for $30,000, by Douglas Ankney
- HRDC Granted Injunction to End Censorship in Arkansas Jail, by David Reutter
- $50,002 Jury Award to Illinois Prisoner Retaliated Against for Daughter’s Facebook Posts, by David Reutter
- As e-Messaging Takes Off in U.S. Prisons, Complaints Over Service and Costs Multiply, by David Reutter
- Maryland Sheriff Charged with Illegally Procuring Machine Guns from ATF, by Kevin Bliss
- California Guard Charged with Raping 22 Prisoners
- Nevada Pays $75,000 for Religious Discrimination Claims of Prisoners in Episcopal and The Way Faith Groups, by David Reutter
- California Supreme Court Remands Guards’ Overturned Murder Convictions In Detainee Death At Santa Clara County Jail
- Former Connecticut Prisoner’s Challenge Proceeds Against “Pay-to-Stay” Fees
- Alabama Denies Parole to 90% of Eligible Prisoners
- No Summary Judgment for Private Transportation Company in Maryland Detainee’s Suit Alleging “Horrific” 2,000-Mile Journey, by Keith Sanders
- $5,000 Settlement for Warrantless Search of Pro Se North Carolina Prisoner’s Cellphone, by Matthew Clarke
- Challenge Survives to Maryland County’s Cash Bond Program, by David Reutter
- Shocking Video Footage Reveals Rampant Violence and Neglect in Los Angeles County Jails
- Oregon Governor Commutes All Death Sentences, by Mark Wilson
- Voting Rights Restoration for Virginia Ex-Felons Once Again Subject to Governor’s Whim, by Kevin Bliss
- Doctor Convicted of Sexually Abusing USA Gymnasts Is Stabbed in Prison Cell
- Solitary Confinement is a Catch-22 for Colorado Prisoners and a “Moral Injury” for Mental Health Workers
- Exasperated Federal Judge Issues Permanent Injunction to Arizona DOC in Healthcare Class-Action, by Matthew Clarke
- News in Brief
More from David Reutter:
- Eight Circuit Reverses Denial of Partial Qualified Immunity in Detainee’s Pepper Ball Claim, Remands Excessive Force Claims, Sept. 1, 2026
- Nevada Prisoners, Families Call Out Predatory Tablet Program, Sept. 1, 2026
- Fourth Circuit: Error in Granting Judgment Prior to Adjudging Spoliation Motion, Sept. 1, 2026
- Fourth Circuit Affirms Qualified Immunity in Strip Searches Resulting from Anonymous Tips, Sept. 1, 2026
- Tenth Circuit: Colorado Governor Unentitled to Eleventh Amendment Immunity on Claim Related to DOC Religious Policies, Aug. 1, 2026
- Michigan Appeals Court: Witnesses Cannot be Forced to Wear Jail Clothes at Trial, Aug. 1, 2026
- Sixth Circuit Affirms Denial of State-Law Qualified Immunity in Scabies Case, Aug. 1, 2026
- Fourth Circuit Revives Disabled Prisoner’s Claim for Denial of Out-of-Cell Exercise Time, Aug. 1, 2026
- Sixth Circuit Announces State-Law Exceptions to Appeal Deadlines Preserve “Pending” Status Under AEDPA, Holding Belated-Appeal Procedures Toll Federal Habeas Limitations Period, April 1, 2026
- Florida Supreme Court Announces Rule 3.170(f)’s Good-Cause Plea-Withdrawal Standard Does Not Apply at Post-Appeal Resentencing, April 1, 2026
More from these topics:
- Nevada Prisoners, Families Call Out Predatory Tablet Program, Sept. 1, 2026. Computers, Telephone Rates, Video Visitation, Securus, Global Tel*Link Corp.
- Digital Tablet Shift Brings Added Cost, Lost Data to Prisoners in California, April 1, 2026. Computers, Prisoner Property, Telephone Rates, Securus, Global Tel*Link Corp.
- FCC Releases Final Version of Order Gutting 2024 Phone Cap Regulations, Feb. 1, 2026. Misconduct/Corruption, Telephone Access, Telephone Rates.
- The Succession Battle for a Prison Empire, Dec. 1, 2025. Telephone Rates, Private Phone Contractors.
- An AI Model from Securus Aims to Expand Phone Call Monitoring, Dec. 1, 2025. Databases, Telephone Rates, Telephone Monitoring, Electronic Surveillance, Securus.
- Colorado Children Sue County Jail to Fight Visitation Ban, Dec. 1, 2025. Telephone Rates, Video Visitation, Children of Prisoners, 42 U.S. Code § 1983, civil action for deprivation of rights, Private Phone Contractors.
- FCC Issues Proposed Rule Permitting Cellphone Jammers in Prisons and Jails, Nov. 1, 2025. Statistics/Trends, Telephone Rates, Cell Phone Access, Federal Legislation, Police State-Surveillance.
- FCC Votes For Dramatic Hike to Prison Phone Call Rates, Nov. 1, 2025. Telephone Rates, Telephone Monitoring, Cell Phone Access, Video Visitation, Securus, Global Tel*Link Corp.
- FCC Backtracks on 2024 Order to Cut Prison Phone and Video Rates by Half, Aug. 1, 2025. Telephone Rates, Video Visitation, Private Phone Contractors, Securus.
- HRDC Collaborates on Prison Telecom Cost Report to Washington Lawmakers, Aug. 1, 2025. Electronic Tablets, Telephone Access, Telephone Rates.

