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As e-Messaging Takes Off in U.S. Prisons, Complaints Over Service and Costs Multiply

by David M. Reutter

Historically, prisoners have been largely left out of the technology wave changing the way the rest of the world communicates and does business. It wasn’t until March 2009 that the first phones for prisoner use were installed by the Texas Department Criminal Justice (TDCJ). Before then, ...

 

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