Dept of Veteran Affairs FY2024 Annual Report
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FOIA ANNUAL REPORT FOR 10/01/2023 THROUGH 09/30/2024 Tuesday, March 18, 2025 The following Annual Freedom of Information Act report covers the Period 10/01/2023, through 09/30/2024, as required by 5 U.S.C. 552. I. BASIC INFORMATION REGARDING REPORT 1. Provide name, title, address, and telephone number of person(s) to be contacted with questions about the Report. Michael Sarich, VA FOIA Director Department of Veterans Affairs 811 Vermont Avenue, NW Washington, DC 20420 (202) 461-5329 2. Provide an electronic link for access to the Report on the agency Web site. https://vapal.efoia-host.com/app/ReadingRoom.aspx 3. Explain how to obtain a copy of the Report in paper form. A paper copy of the report can be obtained by writing to the address in I.1 above, or by printing a copy at the Web address listed in I.2. II. MAKING A FOIA REQUEST 1. Provide names, addresses, and telephone numbers of all individual agency components that receive FOIA requests. For the names, addresses, and telephone numbers, visit: https://www.foia.gov/agency-search.html. 2. Provide a brief description of why some requests are not granted and an overview of certain general categories of the agency's records to which the FOIA exemptions apply. The Department of Veterans Affairs (VA) is responsible for providing healthcare, benefits, and services to millions of Veterans and their families. As a result, many of the records maintained by VA contain sensitive personal information related to medical care, benefits claims, and military service. VA frequently invokes FOIAs privacy exemptions (Exemptions 6 and 7(C)) to protect Veterans' and their families' personal privacy in records such as medical files, claims adjudication records, and personnel records. These exemptions help prevent the unauthorized disclosure of sensitive personal details, including medical histories, Social Security numbers, and financial information. Additionally, VA may invoke Exemption 5 to protect records reflecting internal deliberations, such as pre-decisional policy discussions and legal analyses that are part of the agency’s decision-making process. In cases involving law enforcement matters (such as VAs Office of Inspector General (OIG) investigations), VA may invoke Exemption 7 to protect investigative techniques, witness identities, and law enforcement procedures used to detect fraud, waste, and abuse in VA programs. While VA is committed to transparency, these exemptions ensure that the agency can fulfill its mission while protecting the privacy of Veterans and maintaining the integrity of its operations. 3. Provide a functional electronic link to agency FOIA regulations, including the agency's fee schedule. (NOTE: Agency FOIA Regulations were formerly listed at Section XI of the human-readable version of the Report). The Department of Veterans Affairs FOIA Regulations can be accessed in Title 38, Chapter I of the Code of Federal Regulations. You can find them online at the following link: https://www.ecfr.gov/current/title-38/chapter-I. III. ACRONYMS, DEFINITIONS, AND EXEMPTIONS 1. Provide any agency-specific acronyms or terms used in this Report. Component Abbreviation Component Name OIT Office of Information and Technology - VA Central Office FOIA Service NCA National Cemetery Administration VBA Veterans Benefits Administration VHA Veterans Health Administration OASP&IA Office of Assistant Secretary for Public and Intergovernmental Affairs MGMT Office of Assistant Secretary for Management ODASB Office of Deputy Assistant Secretary for Budget OASHRA Office of Assistant Secretary for Human Resources and Administration 2. ADMIN Office of Deputy Assistant Secretary for Administration OSP Office of the Assistant Secretary for Operations, Security, and Preparedness OEI Office of Enterprise Integration C&LA Office of Assistant Secretary for Congressional and Legislative Affairs CFM Office of Construction & Facilities Management OALC Office of Acquisition and Logistics BVA Board of Veterans Appeals GC Office of the General Counsel IG Office of Inspector General OSDBU Office of Small and Disadvantaged Business Utilization OAWP Office of Accountability & Whistleblower Protection OEHRM Office of Electronic Health Record Modernization OSVA Office of the Secretary VEO Veterans Experience Office OCHCO Office of Chief Human Capitol Officer ORMDI Office of Resolution Management and Diversity Inclusion Include the following definitions of terms used in this Report: a. Administrative Appeal - a request to a federal agency asking that it review at a higher administrative level a FOIA determination made by the agency at the initial request level. b. Average Number - the number obtained by dividing the sum of a group of numbers by the quantity of numbers in the group. For example, of 3, 7, and 14, the average number is 8. c. Backlog - the number of requests or administrative appeals that are pending at an agency at the end of the fiscal year that are beyond the statutory time period for a response. d. Component - for agencies that process requests on a decentralized basis, a "component" is an entity, also sometimes referred to as an Office, Division, Bureau, Center, or Directorate, within the agency that processes FOIA requests. The FOIA now requires that agencies include in their Annual FOIA Report data for both the agency overall and for each principal component of the agency. e. Consultation - the procedure whereby the agency responding to a FOIA request first forwards a record to another agency for its review because that other agency has an interest in the document. Once the agency in receipt of the consultation finishes its review of the record, it responds back to the agency that forwarded it. That agency, in turn, will then respond to the FOIA requester. f. Exemption 3 Statute - a federal statute that exempts information from disclosure and which the agency relies on to withhold information under subsection (b)(3) of the FOIA. g. FOIA Request - a FOIA request is generally a request to a federal agency for access to records concerning another person (i.e., a "thirdparty" request), or concerning an organization, or a particular topic of interest. FOIA requests also include requests made by requesters seeking records concerning themselves (i.e., "first-party" requests) when those requesters are not subject to the Privacy Act, such as non-U.S. citizens. Moreover, because all first-party requesters should be afforded the benefit of both the access provisions of the FOIA as well as those of the Privacy Act, FOIA requests also include any first-party requests where an agency determines that it must search beyond its Privacy Act "systems of records" or where a Privacy Act exemption applies, and the agency looks to FOIA to afford the greatest possible access. All requests which require the agency to utilize the FOIA in responding to the requester are included in this Report. Additionally, a FOIA request includes records referred to the agency for processing and direct response to the requester. It does not, however, include records for which the agency has received a consultation from another agency. (Consultations are reported separately in Section XII of this Report.) h. Full Grant - an agency decision to disclose all records in full in response to a FOIA request. i. Full Denial - an agency decision not to release any records in response to a FOIA request because the records are exempt in their entireties under one or more of the FOIA exemptions, or because of a procedural reason, such as when no records could be located. j. Median Number - the middle, not average, number. For example, of 3, 7, and 14, the median number is 7. k. Multi-Track Processing - a system in which simple requests requiring relatively minimal review are placed in one processing track and more voluminous and complex requests are placed in one or more other tracks. Requests granted expedited processing are placed in yet another track. Requests in each track are processed on a first in/first out basis. i. Expedited Processing - an agency will process a FOIA request on an expedited basis when a requester satisfies the requirements for expedited processing as set forth in the statute and in agency regulations. ii. Simple Request - a FOIA request that an agency using multi-track processing places in its fastest (non-expedited) track based on the low volume and/or simplicity of the records requested. iii. Complex Request - a FOIA request that an agency using multi-track processing places in a slower track based on the high volume and/or complexity of the records requested. l. Partial Grant/Partial Denial - in response to a FOIA request, an agency decision to disclose portions of the records and to withhold other portions that are exempt under the FOIA, or to otherwise deny a portion of the request for a procedural reason. m. Pending Request or Pending Administrative Appeal - a request or administrative appeal for which an agency has not taken final action in all respects. n. Perfected Request - a request for records which reasonably describes such records and is made in accordance with published rules stating the time, place, fees (if any) and procedures to be followed. 3. o. Processed Request or Processed Administrative Appeal - a request or administrative appeal for which an agency has taken final action in all respects. p. Range in Number of Days - the lowest and highest number of days to process requests or administrative appeals. q. Time Limits - the time period in the statute for an agency to respond to a FOIA request (ordinarily twenty working days from receipt of a perfected FOIA request). Include the following concise descriptions of the nine FOIA exemptions: a. Exemption 1: classified national defense and foreign relations information b. Exemption 2: internal agency rules and practices c. Exemption 3: information that is prohibited from disclosure by another federal law d. Exemption 4: trade secrets and other confidential business information e. Exemption 5: inter-agency or intra-agency communications that are protected by legal privileges f. Exemption 6: information involving matters of personal privacy g. Exemption 7: records or information compiled for law enforcement purposes, to the extent that the production of those records (A) could reasonably be expected to interfere with enforcement proceedings, (B) would deprive a person of a right to a fair trial or an impartial adjudication, (C) could reasonably be expected to constitute an unwarranted invasion of personal privacy, (D) could reasonably be expected to disclose the identity of a confidential source, (E) would disclose techniques and procedures for law enforcement investigations or prosecutions, or would disclose guidelines for law enforcement investigations or prosecutions, or (F) could reasonably be expected to endanger the life or physical safety of any individual h. Exemption 8: information relating to the supervision of financial institutions i. Exemption 9: geological information on wells IV. Exemption 3 Statutes Statute 41 U.S.C. § 4702 (formerly at 41 U.S.C. § 253b(m)(1)) Type of Information Withheld Contractor proposals that are in the possession of control of an executive agency and that have not been set forth or incorporated by reference into contracts Case Citation Sinkfield v. HUD, No. 10-885, 2012 U.S. Dist. LEXIS 35233, at *13-15 (S.D. Ohio Mar. 15, 2012); Margolin v. NASA, No. 0900421, 2011 WL 1303221, at *6 (D. Nev. Mar. 31, 2011); Hornbostel v. U.S. Dept of the Interior, 305 F. Supp. 2d 21, 30 (D.D.C. 2003), summary Total Number Number of of Times Times Relied Agency / Relied upon Component upon by Agency / by Component Agency Overall CFM 2 NCA 1 OALC 1 OSVA 1 VBA 3 VHA 14 22 affirmance granted, No. 035257, 2004 WL 1900562 (D.C. Cir. Aug. 25, 2004). 41 U.S.C. § 2102 (amending 41 U.S.C. § 423(a)(1)) 26 U.S.C. §§ 6103, 6105 Contractor bid or proposal information; source selection information Certain tax return information, to include Taxpayer Identification Numbers of third parties, and certain tax convention information Legal & Safety Emp. Rsch., Inc. v. U.S. Dept of the Army, No. Civ. S001748, 2001 WL 34098652, at *3-4 (E.D. Cal. May 4, 2001) (dictum). CFM 1 NCA 1 GC 1 VBA 1 Nosal v. IRS, 523 F. Supp. 3d 72, 79 (D.D.C. 2021); Church of Scientology v. IRS, 484 U.S. 9, 15 (1987) (26 U.S.C. § 6103); Elec. Priv. Info. Ctr. v. IRS, 910 F.3d 1232, 1237 (D.C. Cir. 2018); Leonard v. U.S. Dep’t of Treasury, 590 F. App’x. 141, 14344 (3d Cir. 2014) (per curiam); Pac. Fisheries, CFM 1 OSVA 1 VBA 2 VHA 16 12 VHA 9 5 Inc. v. IRS, 395 F. App’x. 438, 440 (9th Cir. 2010) (unpublished disposition) (26 U.S.C. §§ 6103, 6105). 38 U.S.C. § 5701 38 U.S.C. § 7332 "All files, records, reports, and other papers and documents pertaining to any claim under any of the laws administered by the Secretary and the names and addresses of present or former members of the Armed Forces, and their dependents, in the possession of [VA]" Ashton v. VA, No. 99-6018, 1999 WL 753331, at *1 (2d Cir. Sept. 3, 1999) (unpublished disposition). Records of patients being treated for certain conditions Palmer v. Derwinski, No. 91-197, slip op. at 3-4 (E.D. Ky, June 10, 1992) GC 2 OIT 1 VBA 1 VHA 3244 IG 3277 29 GC 1 VBA 218 VEO 1 VHA 966 IG 1 1187 5 U.S.C. § 407 (formerly at 5 U.S.C. app. 3 § 7(b)) Names or employees who provide information or complaints to the Inspector General. Wash. Post. Co. v. Special Inspector Gen. for Afg. Reconstr., 486 F. Supp. 3d 141, 166 (D.D.C. 2020). VBA 31 U.S.C. § 3730(b)(2) Records pertaining to civil actions for false claims against the United States Government. N/A VBA 5 U.S.C. § 13107 (formerly at 5 U.S.C. app § 105) Financial disclosure reports and applications to inspect financial disclosure reports N/A 38 U.S.C. § 5705 Records created by VA as part of its medical qualityassurance program; certain other information pertaining to VA's medical qualityassurance program Schulte & SunSentinel Co. v. VA, No. 866251, slip op. at 3-4, 12 (S.D. Fla. Feb. 2, 1996) VHA 35 U.S.C. § 205 Information relating to government invention information N/A VHA 38 U.S.C. § Information collected in VA N/A 1 VHA 3 4 1 1 1 1 VBA 56 IG 7 VHA 63 1 1 4 4 7451 nurse and other health-care personnel wage surveys. 10 U.S.C. § 130b Personally identifiable information pertaining to “any member of the armed forces assigned to an overseas unit, a sensitive unit, or a routinely deployable unit” and “any employee of the Department of Defense or of the Coast Guard whose duty station is with any such unit” Freedom Watch, Inc. v. NSA, 197 F. Supp. 3d 165, 174 (D.D.C. 2016); Hiken v. DOD, 521 F. Supp. 2d 1047, 1062 (N.D. Cal. 2007); O’Keefe v. DOD, 463 F. Supp. 2d 317, 325 (E.D.N.Y. 2006); Windel v. United States, No. A02-306, 2005 WL 846206, at *2 (D. Alaska Apr. 11, 2005). VHA Names of employees who provide information or complaints to the Inspector General N/A IG "[C]onfidential dispute resolution communications" N/A 5 U.S.C. § 407 28 U.S.C. § 652(d) IG 1 1 4 4 1 1 V.A. FOIA REQUESTS -- RECEIVED, PROCESSED AND PENDING FOIA REQUESTS Agency / Component Number of Requests Pending as of Start of Fiscal Year Number of Requests Pending as of End of Fiscal Year Number of Requests Processed in Fiscal Year Number of Requests Received in Fiscal Year ADMIN 13 32 39 6 BVA 16 74 76 14 CFM 7 41 37 11 C&LA 0 14 1 13 13 68 64 17 NCA 9 130 134 5 OALC 38 254 278 14 OASHRA 37 23 47 13 OASP&IA 85 12 72 25 OAWP 8 327 321 14 OCHCO 1 17 14 4 ODASB 1 1 2 0 OEHRM 1 5 4 2 OEI 6 0 6 0 GC 17 163 168 12 MGMT OIT 103 3091 3129 65 ORMDI 3 58 50 11 OSDBU 1 5 3 3 OSP 6 16 20 2 14 99 79 34 VBA 14643 84266 97415 1494 VEO 10 61 71 0 VHA 1377 16448 16909 916 3 520 514 9 16412 105725 119453 2684 OSVA IG AGENCY OVERALL V.B.(1). DISPOSITION OF FOIA REQUESTS -- ALL PROCESSED REQUESTS Number of Full Denials Based on Reasons Other than Exemptions Number of Full Grants Number of Partial Grants / Partial Denials Number of Full Denials Based on Exemptions No Records All Records Referred to Another Component or Agency Request Withdrawn FeeRelated Reason Records not Reasonably Described Improper FOIA Request for Other Reason Not Agency Record Duplicate Request Other *Explain in Chart Below TOTAL ADMIN 10 9 1 3 1 2 0 3 2 0 3 5 39 BVA 41 12 5 5 0 0 1 0 1 0 1 10 76 CFM 0 10 0 13 0 6 0 0 1 0 0 7 37 C&LA 0 1 0 0 0 0 0 0 0 0 0 0 1 14 13 1 14 0 1 2 0 0 0 2 17 64 Agency / Component MGMT NCA 19 80 2 17 0 1 1 0 3 0 6 5 134 OALC 8 43 5 14 0 2 1 6 1 0 6 192 278 OASHRA 11 27 0 5 0 0 0 0 0 0 0 4 47 OASP&IA 2 8 0 4 0 2 0 0 0 0 1 55 72 OAWP 2 205 3 30 1 8 3 0 0 0 11 58 321 OCHCO 6 5 0 3 0 0 0 0 0 0 0 0 14 ODASB 0 1 1 0 0 0 0 0 0 0 0 0 2 OEHRM 0 1 1 1 0 1 0 0 0 0 0 0 4 OEI 1 3 0 0 0 2 0 0 0 0 0 0 6 GC 26 76 13 33 3 0 0 0 2 0 0 15 168 OIT 26 39 3 27 13 12 8 369 30 55 180 2367 3129 ORMDI 7 6 15 7 0 1 0 0 0 0 1 13 50 OSDBU 0 1 0 1 0 0 0 0 0 0 0 1 3 OSP 5 10 0 3 0 1 0 0 0 1 0 0 20 13 42 0 12 1 2 1 2 0 0 5 1 79 VBA 2277 92932 119 422 198 50 13 22 713 28 176 465 97415 VEO 2 58 1 3 0 0 0 0 1 0 2 4 71 VHA 1073 6399 3756 758 20 323 295 1890 530 66 991 808 16909 19 92 65 111 13 2 0 0 182 9 21 0 514 3562 100073 3991 1486 250 416 325 2292 1466 159 1406 4027 119453 OSVA IG AGENCY OVERALL V.B.(2). DISPOSITION OF FOIA REQUESTS -- "OTHER" REASONS FOR "FULL DENIALS BASED ON REASONS OTHER THAN EXEMPTIONS" Agency / Component Description of "Other" Reasons for Denials from Chart B(1) Number of Times "Other" Reason Was Relied Upon TOTAL ADMIN Directed Requester to Publicly available information 5 5 BVA Directed Requester to Publicly available information 10 10 CFM Directed Requester to Publicly available information 7 7 C&LA N/A 0 0 MGMT Directed Requester to Publicly available information 17 17 NCA Directed Requester to Publicly available information 5 5 OALC Directed Requester to Publicly available information 192 192 OASHRA Directed Requester to Publicly available information 4 4 OASP&IA Directed Requester to Publicly available information 55 55 OAWP Directed Requester to Publicly available information 58 58 OCHCO N/A 0 0 ODASB N/A 0 0 OEHRM N/A 0 0 OEI N/A 0 0 GC Directed Requester to Publicly available information 15 15 OIT Directed Requester to Publicly available information 2367 2367 ORMDI Directed Requester to Publicly available information 13 13 OSDBU Directed Requester to Publicly available information 1 1 OSP N/A 0 0 OSVA Directed Requester to Publicly available information 1 1 VBA Unable to Locate Requester 1 465 Directed Requester to Publicly available information 464 VEO Directed Requester to Publicly available information 4 VHA Unable to Locate Requester Directed Requester to Publicly available information AGENCY OVERALL 4 22 808 786 4027 V.B.(3). DISPOSITION OF FOIA REQUESTS -- NUMBER OF TIMES EXEMPTIONS APPLIED Agency / Ex. Component 1 Ex. 2 Ex. 3 Ex. 4 Ex. 5 Ex. Ex. 7(A) 7(B) Ex. 6 Ex. 7(C) Ex. Ex. Ex. Ex. Ex. 7(D) 7(E) 7(F) 8 9 ADMIN 0 0 0 0 1 10 0 0 1 0 0 0 0 0 BVA 0 0 0 0 0 6 4 0 0 0 0 0 0 0 CFM 0 0 2 7 3 10 2 0 0 0 0 0 0 0 C&LA 0 0 0 0 0 1 0 0 0 0 0 0 0 0 MGMT 0 0 0 1 1 12 0 0 1 0 0 0 0 0 NCA 0 0 2 8 12 79 1 0 2 0 0 1 0 0 OALC 0 1 1 43 5 45 0 0 1 0 0 0 0 0 OASHRA 0 0 0 0 3 27 0 0 0 0 0 0 0 0 OASP&IA 0 0 0 0 4 8 0 0 0 0 0 0 0 0 OAWP 0 0 0 4 188 205 3 0 205 0 0 0 0 0 OCHCO 0 0 0 0 0 5 0 0 0 0 0 0 0 0 ODASB 0 0 0 0 1 2 0 0 0 0 0 0 0 0 OEHRM 0 0 0 2 2 1 0 0 0 0 0 0 0 0 OEI 0 0 0 0 3 3 0 0 0 0 0 0 0 0 GC 0 0 4 5 47 83 0 0 0 0 0 0 0 0 OIT 0 1 1 2 12 40 0 0 1 0 0 0 0 0 ORMDI 0 0 0 0 5 19 0 0 3 0 0 0 0 0 OSDBU 0 0 0 1 0 0 0 0 0 0 0 0 0 0 OSP 0 0 0 0 1 10 0 1 6 5 0 0 0 0 OSVA 0 6 2 2 18 42 0 1 2 0 3 0 0 0 VBA 0 235 227 33 206 92563 11 15 13 6 5 7 2 0 VEO 0 1 1 6 58 0 0 0 0 0 0 0 0 VHA 0 147 4237 123 795 9742 96 22 2485 13 21 25 0 0 IG 0 44 110 40 26 2 16 2 0 0 0 394 4533 232 1357 103081 157 39 2746 26 45 35 2 0 AGENCY OVERALL 0 4 56 0 0 VI.A. ADMINISTRATIVE APPEALS OF INITIAL DETERMINATIONS OF FOIA REQUESTS -- RECEIVED, PROCESSED, AND PENDING ADMINISTRATIVE APPEALS Agency / Component Number of Appeals Pending as of Start of Fiscal Year Number of Appeals Pending as of End of Fiscal Year Number of Appeals Processed in Fiscal Year Number of Appeals Received in Fiscal Year ADMIN 0 0 0 0 BVA 0 0 0 0 CFM 0 0 0 0 C&LA 0 0 0 0 MGMT 0 0 0 0 NCA 0 0 0 0 OALC 0 0 0 0 OASHRA 0 0 0 0 OASP&IA 0 0 0 0 OAWP 0 0 0 0 OCHCO 0 0 0 0 ODASB 0 0 0 0 OEHRM 0 0 0 0 OEI 0 0 0 0 GC 355 627 587 395 OIT 0 0 0 0 ORMDI 0 0 0 0 OSDBU 0 0 0 0 OSP 0 0 0 0 OSVA 0 0 0 0 VBA 1 3 4 0 VEO 0 0 0 0 VHA 0 1 1 0 IG 1 36 37 0 AGENCY OVERALL 357 667 629 395 VI.B. DISPOSITION OF ADMINISTRATIVE APPEALS -- ALL PROCESSED APPEALS Agency / Component Number Affirmed on Appeal Number Partially Number Completely Affirmed & Partially Reversed/Remanded Reversed/Remanded on Appeal on Appeal Number of Appeals Closed for Other Reasons TOTAL ADMIN 0 0 0 0 0 BVA 0 0 0 0 0 CFM 0 0 0 0 0 C&LA 0 0 0 0 0 MGMT 0 0 0 0 0 NCA 0 0 0 0 0 OALC 0 0 0 0 0 OASHRA 0 0 0 0 0 OASP&IA 0 0 0 0 0 OAWP 0 0 0 0 0 OCHCO 0 0 0 0 0 ODASB 0 0 0 0 0 OEHRM 0 0 0 0 0 OEI 0 0 0 0 0 GC 10 0 151 426 587 OIT 0 0 0 0 0 ORMDI 0 0 0 0 0 OSDBU 0 0 0 0 0 OSP 0 0 0 0 0 OSVA 0 0 0 0 0 VBA 3 0 0 1 4 VEO 0 0 0 0 0 VHA 0 0 1 0 1 31 2 0 4 37 44 2 152 431 629 IG AGENCY OVERALL VI.C.(1). REASONS FOR DENIAL ON APPEAL -- NUMBER OF TIMES EXEMPTIONS APPLIED Agency / Ex. Ex. Ex. Ex. Ex. Ex. Ex. Ex. Ex. Ex. Ex. Ex. Ex. Ex. Component 1 2 3 4 5 6 7(A) 7(B) 7(C) 7(D) 7(E) 7(F) 8 9 I I I I I I I I I I I I I I I ADMIN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 BVA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 CFM 0 0 0 0 0 0 0 0 0 0 0 0 0 0 C&LA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 MGMT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NCA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OALC 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OASHRA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OASP&IA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OAWP 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OCHCO 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ODASB 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OEHRM 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OEI 0 0 0 0 0 0 0 0 0 0 0 0 0 0 GC 0 0 0 0 0 6 0 0 0 0 0 0 0 0 OIT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ORMDI 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OSDBU 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OSP 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OSVA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 VBA 0 0 0 0 0 3 0 0 0 0 0 0 0 0 VEO 0 0 0 0 0 0 0 0 0 0 0 0 0 0 VHA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 IG 0 0 8 0 8 16 4 0 6 2 6 0 0 0 0 0 8 0 8 25 4 0 6 2 6 0 0 0 AGENCY OVERALL VI.C.(2). REASONS FOR DENIAL ON APPEAL -- REASONS OTHER THAN EXEMPTIONS Appeal Based Records Duplicate Improper Records Solely on Other Request Not FeeReferred Request Request not Request Denial of *Explain Agency / No in Agency Related at Initial or Reasonably for Other Request in chart Withdrawn Component Records Litigation Record Reason Request Appeal Reasons Described for below Level Expedited Processing ADMIN 0 0 0 0 0 0 0 0 0 0 0 BVA 0 0 0 0 0 0 0 0 0 0 0 CFM 0 0 0 0 0 0 0 0 0 0 0 C&LA 0 0 0 0 0 0 0 0 0 0 0 MGMT 0 0 0 0 0 0 0 0 0 0 0 NCA 0 0 0 0 0 0 0 0 0 0 0 OALC 0 0 0 0 0 0 0 0 0 0 0 OASHRA 0 0 0 0 0 0 0 0 0 0 0 OASP&IA 0 0 0 0 0 0 0 0 0 0 0 OAWP 0 0 0 0 0 0 0 0 0 0 0 OCHCO 0 0 0 0 0 0 0 0 0 0 0 ODASB 0 0 0 0 0 0 0 0 0 0 0 OEHRM 0 0 0 0 0 0 0 0 0 0 0 OEI 0 0 0 0 0 0 0 0 0 0 0 GC 52 1 5 516 0 0 0 0 0 0 7 OIT 0 0 0 0 0 0 0 0 0 0 0 ORMDI 0 0 0 0 0 0 0 0 0 0 0 OSDBU 0 0 0 0 0 0 0 0 0 0 0 OSP 0 0 0 0 0 0 0 0 0 0 0 OSVA 0 0 0 0 0 0 0 0 0 0 0 VBA 0 0 0 1 0 0 0 0 0 0 0 VEO 0 0 0 0 0 0 0 0 0 0 0 VHA 0 0 0 0 0 0 0 0 0 0 0 IG 3 0 0 0 0 0 0 0 0 0 0 55 1 5 517 0 0 0 0 0 0 7 AGENCY OVERALL VI.C.(3). REASONS FOR DENIAL ON APPEAL -- "OTHER" REASONS Agency / Component Description of "Other" Reasons for Denial on Appeal from Chart C(2) Number of Times "Other" Reason Was Relied Upon TOTAL ADMIN N/A 0 0 BVA N/A 0 0 CFM N/A 0 0 C&LA N/A 0 0 MGMT N/A 0 0 NCA N/A 0 0 OALC N/A 0 0 OASHRA N/A 0 0 OASP&IA N/A 0 0 OAWP N/A 0 0 OCHCO N/A 0 0 ODASB N/A 0 0 OEHRM N/A 0 0 OEI N/A 0 0 GC Initial Response After Appeal - Moot 2 7 Untimely 5 OIT N/A 0 0 ORMDI N/A 0 0 OSDBU N/A 0 0 OSP N/A 0 0 OSVA N/A 0 0 VBA N/A 0 0 VEO N/A 0 0 VHA N/A 0 0 AGENCY OVERALL 7 VI.C.(4). RESPONSE TIME FOR ADMINISTRATIVE APPEALS Agency / Component Median Number of Days Average Number of Days Lowest Number of Days Highest Number of Days ADMIN <1 <1 <1 <1 BVA <1 <1 <1 <1 CFM <1 <1 <1 <1 C&LA <1 <1 <1 <1 MGMT <1 <1 <1 <1 NCA <1 <1 <1 <1 OALC <1 <1 <1 <1 OASHRA <1 <1 <1 <1 OASP&IA <1 <1 <1 <1 OAWP <1 <1 <1 <1 OCHCO <1 <1 <1 <1 ODASB <1 <1 <1 <1 OEHRM <1 <1 <1 <1 OEI <1 <1 <1 <1 GC 70.00 151.65 <1 801 OIT <1 <1 <1 <1 ORMDI <1 <1 <1 <1 OSDBU <1 <1 <1 <1 OSP <1 <1 <1 <1 OSVA <1 <1 <1 <1 VBA 17.00 39.75 <1 125 VEO <1 <1 <1 <1 VHA 26.00 26.00 26 26 4.00 4.81 <1 11 59.00 142.10 <1 801 IG AGENCY OVERALL VI.C.(5). TEN OLDEST PENDING ADMINISTRATIVE APPEALS 10th Oldest Appeal Agency / Component 9th 8th 7th 6th 5th 4th 3rd 2nd Oldest Appeal Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A CFM Number of Days Pending 0 0 0 0 0 0 0 0 0 0 C&LA Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ADMIN BVA MGMT NCA OALC OASHRA OASP&IA Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A OEI Number of Days Pending 0 0 0 0 0 0 0 0 0 0 GC Date of Appeal 2021- 2021- 2021- 2021- 2021- 2021- 2021- 2021- 202111-29 11-17 11-02 10-20 09-28 07-28 07-09 04-15 04-05 201905-22 OAWP OCHCO ODASB OEHRM OIT ORMDI OSDBU OSP OSVA Number of Days Pending 711 719 729 738 753 796 809 868 876 1343 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 VBA VEO VHA IG AGENCY OVERALL Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Appeal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 2021- 2021- 2021- 2021- 2021- 2021- 2021- 2021- 202111-29 11-17 11-02 10-20 09-28 07-28 07-09 04-15 04-05 201905-22 Date of Appeal Number of Days Pending 711 719 729 738 753 796 809 868 876 1343 VII.A. FOIA REQUESTS -- RESPONSE TIME FOR ALL PROCESSED PERFECTED REQUESTS SIMPLE COMPLEX EXPEDITED PROCESSING Agency / Median Average Lowest Highest Median Average Lowest Highest Median Average Lowest Highest Component Number Number Number Number Number Number Number Number Number Number Number Number of Days of Days of Days of Days of Days of Days of Days of Days of Days of Days of Days of Days ADMIN 19.00 34.52 <1 243 3.00 17.00 <1 48 32.00 32.00 31 33 BVA 16.00 20.32 <1 82 368.00 313.28 <1 996 0.00 0.00 N/A N/A CFM 12.00 19.11 2 81 81.00 79.12 8 200 0.00 0.00 N/A N/A C&LA 0.00 0.00 N/A N/A 114.00 114.00 114 114 0.00 0.00 N/A N/A MGMT 9.00 55.85 <1 1226 26.00 96.82 <1 512 0.00 0.00 N/A N/A NCA 18.00 15.19 <1 33 24.00 26.58 <1 59 0.00 0.00 N/A N/A OALC 2.00 33.10 <1 423 2.00 63.93 <1 1051 0.00 0.00 N/A N/A OASHRA 263.00 332.55 1 2179 174.00 400.69 26 1351 121.00 121.00 121 121 OASP&IA 59.00 237.61 <1 1514 1395.00 1137.31 38 1653 0.00 0.00 N/A N/A OAWP 3.00 3.56 <1 20 3.00 4.65 <1 69 0.00 0.00 N/A N/A OCHCO 14.50 44.10 <1 142 14.00 14.00 6 22 0.00 0.00 N/A N/A ODASB 26.00 26.00 26 26 0.00 0.00 N/A N/A 700.00 700.00 700 700 OEHRM 11.50 11.50 <1 23 207.50 207.50 37 378 0.00 0.00 N/A N/A OEI 890.50 810.50 535 926 1453.00 1453.00 1356 1550 0.00 0.00 N/A N/A GC 6.00 19.97 <1 569 17.00 79.90 2 917 0.00 0.00 N/A N/A OIT 1.00 3.22 <1 461 30.00 83.63 <1 712 <1 <1 <1 <1 ORMDI 12.00 24.82 <1 113 10.50 17.33 2 61 0.00 0.00 N/A N/A OSDBU 7.50 7.50 5 10 19.00 19.00 19 19 0.00 0.00 N/A N/A OSP 7.00 31.69 <1 289 35.00 89.00 3 286 0.00 0.00 N/A N/A OSVA 12.00 33.77 1 225 31.00 108.24 2 1617 0.00 0.00 N/A N/A VBA 1.00 47.47 <1 2911 1.00 48.82 <1 940 8.00 17.24 <1 110 VEO 3.50 12.06 <1 189 6.00 44.67 <1 398 1.00 1.00 1 1 VHA 5.00 12.89 <1 876 14.00 59.73 <1 2500 10.00 40.18 <1 362 IG 4.00 6.42 <1 45 2.00 10.24 <1 42 3.00 3.00 3 3 2.00 40.92 <1 2911 3.00 50.83 <1 2500 8.50 39.93 <1 700 AGENCY OVERALL VII.B. PROCESSED REQUESTS -- RESPONSE TIME FOR PERFECTED REQUESTS IN WHICH INFORMATION WAS GRANTED SIMPLE COMPLEX EXPEDITED PROCESSING Agency / Median Average Lowest Highest Median Average Lowest Highest Median Average Lowest Highest Component Number Number Number Number Number Number Number Number Number Number Number Number of Days of Days of Days of Days of Days of Days of Days of Days of Days of Days of Days of Days ADMIN 28.50 35.38 1 153 48.00 48.00 48 48 32.00 32.00 31 33 BVA 17.00 22.13 <1 82 43.00 198.88 <1 996 0.00 0.00 N/A N/A CFM 0.00 0.00 N/A N/A 98.50 107.00 17 200 0.00 0.00 N/A N/A C&LA 0.00 0.00 N/A N/A 114.00 114.00 114 114 0.00 0.00 N/A N/A MGMT 14.00 32.59 1 213 24.00 69.00 5 452 0.00 0.00 N/A N/A NCA 18.00 15.43 1 33 25.00 26.87 <1 59 0.00 0.00 N/A N/A OALC 10.00 85.79 <1 398 27.00 209.06 2 1051 0.00 0.00 N/A N/A OASHRA 228.00 263.77 1 783 79.00 198.29 26 855 121.00 121.00 121 121 OASP&IA 1398.00 979.00 25 1514 1395.00 957.14 38 1626 0.00 0.00 N/A N/A OAWP 4.00 4.89 <1 20 4.00 6.47 <1 69 0.00 0.00 N/A N/A OCHCO 17.00 47.29 1 142 14.00 14.00 6 22 0.00 0.00 N/A N/A ODASB 0.00 0.00 N/A N/A 0.00 0.00 N/A N/A 700.00 700.00 700 700 OEHRM 0.00 0.00 N/A N/A 378.00 378.00 378 378 0.00 0.00 N/A N/A OEI 705.50 705.50 535 876 1453.00 1453.00 1356 1550 0.00 0.00 N/A N/A GC 6.00 13.13 <1 191 41.00 152.44 8 917 0.00 0.00 N/A N/A OIT 26.00 53.96 <1 286 126.50 187.10 18 712 0.00 0.00 N/A N/A ORMDI 12.00 23.89 <1 100 13.00 18.50 2 46 0.00 0.00 N/A N/A OSDBU 0.00 0.00 N/A N/A 19.00 19.00 19 19 0.00 0.00 N/A N/A OSP 7.50 48.12 1 289 35.00 89.00 3 286 0.00 0.00 N/A N/A OSVA 13.00 35.83 3 225 31.00 129.73 2 1617 0.00 0.00 N/A N/A VBA 1.00 47.97 <1 2911 1.00 48.95 <1 940 8.00 17.24 <1 110 VEO 3.00 10.32 <1 189 6.00 44.67 <1 398 1.00 1.00 1 1 VHA 8.00 15.93 <1 689 19.00 68.57 <1 2500 10.00 44.47 <1 362 IG 4.00 7.60 <1 43 1.00 9.33 <1 39 0.00 0.00 N/A N/A AGENCY OVERALL 2.00 45.42 <1 2911 2.00 50.68 <1 2500 10.00 48.33 VII.C. PROCESSED SIMPLE REQUESTS -- RESPONSE TIME IN DAY INCREMENTS <1-20 Days 2140 Days 81100 Days 101120 Days 121140 Days 141160 Days ADMIN 16 7 3 0 0 1 0 1 0 0 1 0 0 29 BVA 35 18 3 0 1 0 0 0 0 0 0 0 0 57 CFM 12 5 1 0 1 0 0 0 0 0 0 0 0 19 C&LA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 MGMT 36 5 1 0 0 1 0 1 0 0 1 0 2 47 NCA 77 9 0 0 0 0 0 0 0 0 0 0 0 86 OALC 59 9 0 0 0 0 0 0 0 0 0 4 1 73 OASHRA 2 0 1 0 4 3 0 0 2 1 5 7 8 33 OASP&IA 22 5 3 2 1 2 0 3 1 0 7 1 12 59 OAWP 82 0 0 0 0 0 0 0 0 0 0 0 0 82 OCHCO 6 0 0 1 2 0 0 1 0 0 0 0 0 10 ODASB 0 1 0 0 0 0 0 0 0 0 0 0 0 1 OEHRM 1 1 0 0 0 0 0 0 0 0 0 0 0 2 Agency / Component 416160 80 Days Days 161- 181- 201- 301401+ 180 200 300 400 TOTAL Days Days Days Days Days <1 700 OEI 0 0 0 0 0 0 0 0 0 0 0 0 4 4 GC 121 9 6 2 3 0 0 2 1 1 0 0 1 146 OIT 2580 31 14 2 5 2 2 3 1 1 3 1 1 2646 ORMDI 24 7 2 1 2 2 0 0 0 0 0 0 0 38 OSDBU 2 0 0 0 0 0 0 0 0 0 0 0 0 2 OSP 10 1 1 0 0 0 0 0 0 0 1 0 0 13 OSVA 19 2 0 2 0 1 0 0 1 0 1 0 0 26 47911 1396 567 535 1027 13733 12602 1984 99 21 59 33 12 79979 VBA VEO VHA IG AGENCY OVERALL 41 5 1 0 0 0 0 0 0 1 0 0 0 48 11546 1029 232 111 75 29 25 25 17 14 47 29 16 13195 8 3 0 0 0 0 0 0 0 0 0 0 314 62905 2548 838 656 1121 13774 12629 2020 122 39 125 75 57 96909 303 VII.C. PROCESSED COMPLEX REQUESTS -- RESPONSE TIME IN DAY INCREMENTS Agency / Component <1-20 Days 2141618140 60 80 100 Days Days Days Days 101120 Days 121140 Days 141- 161- 181- 201- 301401+ TOTAL 160 180 200 300 400 Days Days Days Days Days Days ADMIN 2 0 1 0 0 0 0 0 0 0 0 0 0 3 BVA 1 3 2 1 0 0 0 0 0 0 0 7 4 18 CFM 4 2 1 1 4 1 0 3 0 1 0 0 0 17 C&LA 0 0 0 0 0 1 0 0 0 0 0 0 0 1 MGMT 8 4 1 1 0 0 0 0 0 0 0 1 2 17 NCA 16 24 5 0 0 0 0 0 0 0 0 0 0 45 OALC 158 13 4 0 0 0 0 0 0 0 4 6 13 198 OASHRA 0 4 0 2 0 0 0 0 1 1 0 1 4 13 OASP&IA 0 1 0 0 0 0 1 0 0 0 0 1 10 13 232 5 0 2 0 0 0 0 0 0 0 0 0 239 OCHCO 3 1 0 0 0 0 0 0 0 0 0 0 0 4 ODASB 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OEHRM 0 1 0 0 0 0 0 0 0 0 0 1 0 2 OEI 0 0 0 0 0 0 0 0 0 0 0 0 2 2 GC 12 1 3 0 1 1 0 1 0 0 0 0 1 20 OIT 38 10 7 6 2 4 1 2 1 1 3 2 5 82 ORMDI 10 0 1 1 0 0 0 0 0 0 0 0 0 12 OSDBU 1 0 0 0 0 0 0 0 0 0 0 0 0 1 OSP 1 3 0 0 0 1 1 0 0 0 1 0 0 7 21 9 2 3 2 2 2 2 0 2 3 1 2 51 VBA 9780 235 101 94 170 3633 2313 308 18 7 11 6 8 16684 VEO 14 2 1 0 2 0 0 0 1 0 0 1 0 21 VHA 800 153 68 42 25 21 21 15 11 7 32 15 43 1253 OAWP OSVA IG AGENCY OVERALL 13 3 1 0 11114 474 198 153 0 0 0 0 0 0 0 0 0 17 206 3664 2339 331 32 19 54 42 94 18720 I I I I I I I I I I I I I I I VII.C. PROCESSED REQUESTS GRANTED EXPEDITED PROCESSING -- RESPONSE TIME IN DAY INCREMENTS Agency / Component <121416181- 101- 121- 141- 161- 181- 201- 301401+ 20 40 60 80 100 120 140 160 180 200 300 400 TOTAL Days Days Days Days Days Days Days Days Days Days Days Days Days ADMIN 0 2 0 0 0 0 0 0 0 0 0 0 0 2 BVA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 CFM 0 0 0 0 0 0 0 0 0 0 0 0 0 0 C&LA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 MGMT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NCA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OALC 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OASHRA 0 0 0 0 0 0 1 0 0 0 0 0 0 1 OASP&IA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OAWP 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OCHCO 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ODASB 0 0 0 0 0 0 0 0 0 0 0 0 1 1 OEHRM 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OEI 0 0 0 0 0 0 0 0 0 0 0 0 0 0 GC 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OIT 1 0 0 0 0 0 0 0 0 0 0 0 0 1 ORMDI 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OSDBU 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OSP 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OSVA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 VBA 13 2 1 0 0 1 0 0 0 0 0 0 0 17 VEO 1 0 0 0 0 0 0 0 0 0 0 0 0 1 VHA 27 2 1 4 1 0 0 0 0 0 1 2 0 38 1 0 0 0 0 0 0 0 0 0 0 0 0 1 43 6 2 4 1 1 1 0 0 0 1 2 1 62 IG AGENCY OVERALL VII.D. PENDING REQUESTS -- ALL PENDING PERFECTED REQUESTS SIMPLE COMPLEX EXPEDITED PROCESSING Agency / Median Average Median Average Median Average Component Number Number Number Number Number Number Number Number Number Pending Pending Pending of Days of Days of Days of Days of Days of Days ADMIN 2 47.5 47.5 2 307.5 307.5 0 N/A N/A BVA 8 13.5 38.88 4 143.5 132.75 0 N/A N/A CFM 5 20 49.2 4 15.5 25.5 0 N/A N/A C&LA 8 44 40.88 3 42 61.67 0 N/A N/A MGMT 9 57 160.78 5 61 69.2 0 N/A N/A NCA 1 N/A N/A 2 2.5 2.5 0 N/A N/A OALC 1 16 16 4 9 9.75 0 N/A N/A OASHRA 9 65 122.33 2 11 11 0 N/A N/A OASP&IA 10 65 128.9 12 183.5 452.83 0 N/A N/A OAWP 1 N/A N/A 2 3 3 0 N/A N/A OCHCO 2 105.5 105.5 1 177 177 0 N/A N/A ODASB 0 N/A N/A 0 N/A N/A 0 N/A N/A OEHRM 1 17 17 0 N/A N/A 0 N/A N/A OEI 0 N/A N/A 0 N/A N/A 0 N/A N/A GC 10 4.5 98.4 1 4 4 0 N/A N/A OIT 20 3.5 46.45 17 29 76.53 0 N/A N/A ORMDI 3 153 111.67 5 93 124.2 0 N/A N/A OSDBU 0 N/A N/A 1 442 442 0 N/A N/A OSP 0 N/A N/A 2 471.5 471.5 0 N/A N/A 10 55.5 62.4 13 65 67.69 0 N/A N/A 1410 89 80.26 39 49 78.87 2 206 206 OSVA VBA VEO 0 N/A N/A 0 N/A N/A 0 N/A N/A VHA 476 9 33.96 163 51 117.27 5 74 77 6 0.5 22.33 1 4 4 0 N/A N/A 1992 78.00 69.99 283 51.00 119.99 7 77.00 113.86 IG AGENCY OVERALL VII.E. PENDING REQUESTS -- TEN OLDEST PENDING PERFECTED REQUESTS 10th Oldest Request Agency / Component ADMIN 7th 6th 5th 2024- 2024- 2024N/A 08-08 07-19 07-08 N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 Number of Days Pending Date of Receipt CFM 8th Date of Receipt Date of Receipt BVA 9th Number Oldest Request 202206-28 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 202309-18 09-11 09-10 09-10 08-28 07-29 05-02 01-08 12-13 202310-20 200 236 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024N/A 09-24 09-18 08-30 08-30 08-30 08-30 08-05 06-24 202401-03 0 4 14 8 14 11 22 20 44 20 103 50 2nd 565 13 36 3rd 59 8 0 4th 20 184 20 63 182 of Days Pending Date of Receipt C&LA Number of Days Pending Date of Receipt MGMT NCA OALC 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 202408-19 08-02 08-01 07-31 07-31 07-25 07-25 07-25 07-12 29 40 41 42 42 46 55 114 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2023- 202308-21 07-10 07-10 07-03 05-21 05-21 01-25 03-20 03-13 202301-10 Number of Days Pending 27 57 57 61 90 90 Date of Receipt N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 Date of Receipt N/A N/A N/A N/A Number of Days Pending 0 0 0 0 Date of Receipt OASHRA Number of Days Pending OASP&IA Date of 46 172 46 202404-17 390 432 2024- 2024N/A 09-30 09-27 202409-24 1 4 2024- 2024- 2024- 2024N/A 09-17 09-24 09-04 09-06 202408-22 21 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 202309-13 09-12 08-05 07-31 07-30 06-27 03-26 03-26 07-31 202305-04 11 39 42 43 0 65 4 0 16 11 0 0 385 130 14 130 293 352 2024- 2020- 2024- 2018- 2022- 2022- 2022- 2022- 2019- 2018- Receipt OAWP OCHCO ODASB OEHRM OEI 03-04 04-29 02-12 11-30 10-14 06-28 06-21 03-22 06-06 07-03 Number of Days Pending 146 157 160 207 490 565 570 1333 1565 Date of Receipt N/A N/A N/A N/A N/A N/A 2024- 2024N/A 09-30 09-26 202409-24 Number of Days Pending 0 0 0 0 0 0 Date of Receipt N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 53 158 177 Date of Receipt N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 Date of Receipt N/A N/A N/A N/A N/A N/A N/A N/A N/A 202409-05 Number of Days Pending 0 0 0 0 0 0 0 0 0 17 Date of Receipt N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days 0 0 0 0 0 0 0 0 0 0 0 634 0 2 4 2024- 2024N/A 07-16 02-14 202401-18 Pending Date of Receipt GC Number of Days Pending Date of Receipt 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 202309-26 09-24 09-24 09-24 03-22 09-23 09-16 07-25 01-10 2 4 4 4 4 5 10 46 202211-04 432 475 2024- 2024- 2024- 2024- 2023- 2023- 2023- 2023- 202307-11 03-25 03-06 02-02 12-27 12-01 11-16 10-05 08-31 202308-17 Number of Days Pending 56 Date of Receipt N/A Number of Days Pending 0 0 0 9 22 93 153 160 227 292 Date of Receipt N/A N/A N/A N/A N/A N/A N/A N/A N/A 202103-19 Number of Days Pending 0 0 0 0 0 0 0 0 0 442 Date of Receipt N/A N/A N/A N/A N/A N/A N/A 2024N/A 09-24 202101-04 OSP Number of Days Pending 0 0 0 0 0 0 0 OSVA Date of OIT ORMDI OSDBU 131 144 166 191 208 210 232 270 280 2024- 2024- 2024- 2024- 2024- 2024- 2023N/A 08-20 06-14 08-28 05-16 02-22 02-12 11-02 202308-01 0 4 939 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2023- Receipt Number of Days Pending Date of Receipt VBA VEO IG AGENCY OVERALL 67 72 72 85 85 89 91 93 12-19 163 196 2023- 2023- 2023- 2023- 2023- 2023- 2022- 2022- 202207-17 07-17 05-30 05-16 04-07 04-05 10-27 08-23 08-01 202109-28 Number of Days Pending 303 303 335 344 371 373 481 526 542 753 Date of Receipt N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Pending 0 0 0 0 0 0 0 0 0 0 2022- 2022- 2022- 2022- 2022- 2022- 2022- 2022- 202111-25 11-15 09-22 09-21 09-21 05-04 03-21 02-11 11-16 201510-09 Date of Receipt VHA 06-25 06-17 06-17 05-29 05-29 05-22 05-20 05-16 02-07 Number of Days Pending 462 469 505 720 2249 Date of Receipt N/A N/A 2024- 2024- 2024- 2024- 2024- 2024N/A 09-30 09-30 09-30 09-27 09-24 07-03 202406-17 Number of Days Pending 0 0 Date of Receipt Number of Days 939 157 1 660 201510-09 442 0 634 2022- 2021- 2021- 2021- 2021- 2020- 2019- 2018- 201802-11 11-16 09-28 03-19 01-04 04-29 06-06 11-30 07-03 753 0 603 72 720 0 506 61 660 0 506 1333 4 207 1565 2249 Pending VIII.A. REQUESTS FOR EXPEDITED PROCESSING Agency / Component Number Granted Median Number of Days to Adjudicate Number Denied Average Number of Days to Adjudicate Number Adjudicated Within Ten Calendar Days ADMIN 2 1 41 47.67 0 BVA 0 0 0 0 0 CFM 0 5 7 5.4 5 C&LA 0 0 0 0 0 MGMT 0 2 35.5 35.5 0 NCA 0 10 10.5 14.3 5 OALC 0 9 2 4.33 8 OASHRA 1 1 130 130 0 OASP&IA 0 0 0 0 0 OAWP 0 4 2 2 4 OCHCO 0 0 0 0 0 ODASB 0 0 0 0 0 OEHRM 0 0 0 0 0 OEI 0 0 0 0 0 GC 0 4 0.5 9 3 OIT 1 20 1 26.48 18 ORMDI 0 3 6 23.33 2 OSDBU 0 0 0 0 0 OSP 0 0 0 0 0 OSVA 0 4 68.5 95 1 VBA 19 42 5 15.15 39 VEO 1 0 1 1 1 VHA 45 255 3 16.49 213 2 1 3 10.33 2 71 361 4.00 17.68 301 IG AGENCY OVERALL VIII.B. Requests for Fee Waiver Agency / Component ADMIN Number Granted 1 Number Denied Median Number of Days to Adjudicate Average Number of Days to Adjudicate 2 50 45.67 BVA 1 1 18.5 18.5 CFM 11 1 1 N/A C&LA 1 0 129 129 MGMT 3 1 6.5 11.75 NCA 9 9 8 15.5 OALC 7 10 5 45.35 OASHRA 2 0 5.5 5.5 OASP&IA 2 0 658.5 658.5 OAWP 0 0 0 N/A OCHCO 2 0 71 71 ODASB 0 0 0 N/A OEHRM 1 0 23 23 OEI 0 0 0 N/A GC 3 5 2 6 OIT 17 20 3 25.03 ORMDI 0 1 0 N/A OSDBU 0 0 0 N/A OSP 3 0 4 11 OSVA 7 3 15 30.8 VBA 72 46 3 12.1 VEO 1 0 1 1 VHA IG AGENCY OVERALL 94 256 2 19.05 1 0 19 19 238 355 2.00 20.77 IX. FOIA Personnel and Costs PERSONNEL COSTS Number of "Full-Time FOIA Employees" Number of "Equivalent Full-Time FOIA Employees" Total Number of "FullTime FOIA Staff" Processing Costs ADMIN 0 0.15 0.15 2474.28 0.00 2474.28 BVA 1 0.00 1.00 0.00 0.00 0.00 CFM 3 0.00 3.00 7949.09 0.00 7949.09 C&LA 1 0.00 1.00 0.00 0.00 0.00 MGMT 5 0.00 5.00 1046.88 0.00 1046.88 NCA 1 0.90 1.90 0.00 0.00 0.00 OALC 5 0.00 5.00 90940.57 0.00 90940.57 Agency / Component LitigationRelated Costs Total Costs OASHRA 0 0.10 0.10 0.00 0.00 0.00 OASP&IA 3 0.00 3.00 0.00 0.00 0.00 OAWP 4 0.00 4.00 0.00 0.00 0.00 OCHCO 1 0.00 1.00 0.00 0.00 0.00 ODASB 0 0.10 0.10 0.00 0.00 0.00 OEHRM 1 0.00 1.00 0.00 0.00 0.00 OEI 0 0.10 0.10 0.00 0.00 0.00 GC 18 0.00 18.00 0.00 0.00 0.00 OIT 30 1.55 31.55 1697.68 0.00 1697.68 ORMDI 3 0.00 3.00 824.76 0.00 824.76 OSDBU 1 0.00 1.00 0.00 0.00 0.00 OSP 2 0.00 2.00 0.00 0.00 0.00 OSVA 2 0.00 2.00 0.00 0.00 0.00 VBA 285 0.00 285.00 441013.77 0.00 441013.77 VEO 2 0.00 2.00 156.02 0.00 156.02 VHA 10 415.58 425.58 269728.52 0.00 269728.52 6 1.00 7.00 680000.00 120000.00 800000.00 384 419.48 803.48 1495831.57 120000.00 1615831.57 IG AGENCY OVERALL X. Fees Collected for Processing Requests Agency / Component Total Amount of Fees Collected Percentage of Total Costs ADMIN 0.00 0.0000 BVA 0.00 0.0000 CFM 6502.15 81.8000 0.00 0.0000 MGMT 919.09 87.7900 NCA 297.66 0.0000 35643.84 39.1900 OASHRA 0.00 0.0000 OASP&IA 0.00 0.0000 OAWP 0.00 0.0000 OCHCO 0.00 0.0000 ODASB 0.00 0.0000 OEHRM 0.00 0.0000 OEI 0.00 0.0000 GC 0.00 0.0000 C&LA OALC OIT 0.00 0.0000 ORMDI 0.00 0.0000 OSDBU 0.00 0.0000 OSP 0.00 0.0000 OSVA 0.00 0.0000 VBA 17026.66 3.8600 VEO 156.02 100.0000 VHA 135930.28 50.4000 0.00 0.0000 196475.70 13.1300 IG AGENCY OVERALL XI.A. Number of Times Subsection (C) Used Agency / Component Number of Times Subsection Used ADMIN 0 BVA 0 CFM 0 C&LA 0 MGMT 0 NCA 0 OALC 0 OASHRA 0 OASP&IA 0 OAWP 0 OCHCO 0 ODASB 0 OEHRM 0 OEI 0 GC 0 OIT 0 ORMDI 0 OSDBU 0 OSP 0 OSVA 0 VBA 0 VEO 0 VHA 0 IG 0 0 AGENCY OVERALL XI.B. Number of Subsection (A)(2) Postings Number of Records Posted by the FOIA Office Number of Records Posted by Program Offices ADMIN 0 0 BVA 0 0 CFM 0 0 C&LA 0 0 MGMT 0 0 NCA 0 0 OALC 0 0 OASHRA 0 0 OASP&IA 0 0 OAWP 0 0 OCHCO 0 0 Agency / Component ODASB 0 0 OEHRM 0 0 OEI 0 0 GC 0 0 OIT 0 0 ORMDI 0 0 OSDBU 0 0 OSP 0 0 OSVA 0 0 VBA 0 0 VEO 0 0 VHA 0 0 35 0 35 0 IG AGENCY OVERALL XII.A. Backlogs of FOIA Requests and Administrative Appeals Agency / Component Number of Backlogged Requests as of Number of Backlogged Appeals as of End of Fiscal Year End of Fiscal Year ADMIN 4 N/A BVA 6 N/A CFM 2 N/A C&LA 10 N/A MGMT 10 N/A NCA 0 N/A OALC 0 N/A OASHRA 9 N/A OASP&IA 21 N/A OAWP 0 N/A OCHCO 3 N/A ODASB 0 N/A OEHRM 1 N/A OEI 0 N/A GC 3 352 OIT 18 N/A ORMDI 6 N/A OSDBU 1 N/A OSP 1 N/A OSVA 21 N/A VBA 1121 N/A VEO 0 N/A VHA 300 N/A 2 N/A 1539 352 IG AGENCY OVERALL Due to the unprecedented influx of PACT Act-related first-party requests for information, VA had approximately 5,000 Privacy Act/FOIA requests received in FY24 that required some FOIA processing in FY25 but were not entered into the eFOIA tool or included in the backlog in FY24. All of these Privacy Act/FOIA hybrid cases are closed almost immediately after opening them with minor redactions applied. XII.B. CONSULTATIONS ON FOIA REQUESTS -- RECEIVED, PROCESSED, AND PENDING CONSULTATIONS Agency / Component ADMIN Number of Consultations Received from Other Agencies that were Pending at the Agency as of Start of the Fiscal Year 0 Number of Consultations Received from Other Agencies During the Fiscal Year Number of Consultations Received from Other Agencies that were Processed by the Agency During the Fiscal Year Number of Consultations Received from Other Agencies that were Pending at the Agency as of End of the Fiscal Year 0 0 0 BVA 0 0 0 0 CFM 0 0 0 0 C&LA 0 0 0 0 MGMT 0 0 0 0 NCA 0 0 0 0 OALC 0 0 0 0 OASHRA 0 0 0 0 OASP&IA 0 0 0 0 OAWP 0 0 0 0 OCHCO 0 0 0 0 ODASB 0 0 0 0 OEHRM 0 0 0 0 OEI 0 0 0 0 GC 0 8 8 0 OIT 1 7 7 1 ORMDI 0 0 0 0 OSDBU 0 0 0 0 OSP 0 0 0 0 OSVA 0 2 2 0 VBA 1 0 1 0 VEO 0 0 0 0 VHA 2 5 7 0 IG 0 1 1 0 4 23 26 1 AGENCY OVERALL XII.C. CONSULTATIONS ON FOIA REQUESTS -- TEN OLDEST CONSULTATIONS RECEIVED FROM OTHER AGENCIES AND PENDING AT THE AGENCY Agency / Component 10th Oldest Consultation Date ADMIN Number of Days Date BVA Number of Days Date CFM Number of Days Date C&LA MGMT Number of Days Date 2nd Oldest Consultation N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 9th N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3rd 0 0 0 0 4th N/A 0 0 5th N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 6th 0 0 0 7th 0 0 0 8th 0 0 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Date NCA Number of Days Date OALC Number of Days Date OASHRA Number of Days Date OASP&IA Number of Days Date OAWP Number of Days Date OCHCO Number of Days Date ODASB Number of Days OEHRM Date 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 N/A 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 N/A 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Date OEI Number of Days Date GC Number of Days Date OIT Number of Days Date ORMDI Number of Days Date OSDBU Number of Days Date OSP Number of Days Date OSVA Number of Days VBA Date 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A 2024-02-28 149 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 N/A 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 N/A 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Number of Days Date VEO Number of Days Date VHA Number of Days Date Number of Days IG AGENCY OVERALL Date Number of Days 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A 2024-02-28 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 N/A 0 0 0 N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 149 XII.D.(1). COMPARISON OF NUMBERS OF REQUESTS FROM PREVIOUS AND CURRENT ANNUAL REPORT -- REQUESTS RECEIVED AND PROCESSED NUMBER OF REQUESTS RECEIVED Agency / Component Number Received During Fiscal Year from Last Year's Number Received During Fiscal Year from Current Annual NUMBER OF REQUESTS PROCESSED Number Processed During Fiscal Year from Last Number Processed During Fiscal Year from Annual Report Year's Annual Report Report Current Annual Report ADMIN 15 32 10 39 BVA 80 74 104 76 CFM 24 41 25 37 C&LA 4 14 7 1 65 68 79 64 NCA 114 130 113 134 OALC 107 254 335 278 OASHRA 24 23 22 47 OASP&IA 5 12 9 72 308 327 315 321 OCHCO 5 17 22 14 ODASB 1 1 3 2 OEHRM 2 5 8 4 OEI 0 0 17 6 GC 90 163 84 168 OIT 1452 3091 1390 3129 ORMDI 36 58 37 50 OSDBU 4 5 9 3 18 16 17 20 MGMT OAWP OSP OSVA 50 99 59 79 VBA 68244 84266 54242 97415 VEO 85 61 75 71 VHA 15635 16448 15350 16909 677 520 682 514 87045 105725 73014 119453 IG AGENCY OVERALL XII.D.(2). COMPARISON OF NUMBERS OF REQUESTS FROM PREVIOUS AND CURRENT ANNUAL REPORT -- BACKLOGGED REQUESTS Agency / Component ADMIN Number of Backlogged Requests as of End of the Fiscal Year from Previous Annual Report Number of Backlogged Requests as of End of the Fiscal Year from Current Annual Report 4 4 BVA 11 6 CFM 4 2 C&LA 0 10 MGMT 9 10 NCA 0 0 OALC 7 0 OASHRA 30 9 OASP&IA 35 21 OAWP 2 0 OCHCO 1 3 ODASB 1 0 OEHRM 1 1 OEI 6 0 GC 10 3 OIT 35 18 ORMDI 1 6 OSDBU 1 1 OSP 4 1 OSVA 9 21 VBA 10893 1121 VEO 3 0 VHA 436 300 0 2 11503 1539 IG AGENCY OVERALL XII.E.(1). COMPARISON OF NUMBERS OF ADMINISTRATIVE APPEALS FROM PREVIOUS AND CURRENT ANNUAL REPORT -- APPEALS RECEIVED AND PROCESSED NUMBER OF APPEALS RECEIVED NUMBER OF APPEALS PROCESSED Number Processed During Fiscal Year from Last Year's Annual Report Number Processed During Fiscal Year from Current Annual Report Number Received During Fiscal Year from Last Year's Annual Report Number Received During Fiscal Year from Current Annual Report ADMIN 0 0 0 0 BVA 0 0 0 0 CFM 1 0 1 0 C&LA 0 0 0 0 MGMT 0 0 0 0 NCA 0 0 0 0 OALC 0 0 0 0 OASHRA 0 0 0 0 OASP&IA 0 0 0 0 OAWP 0 0 0 0 OCHCO 0 0 0 0 Agency / Component ODASB 0 0 0 0 OEHRM 0 0 0 0 OEI 0 0 0 0 GC 433 627 348 587 OIT 0 0 0 0 ORMDI 0 0 0 0 OSDBU 0 0 0 0 OSP 0 0 0 0 OSVA 0 0 0 0 VBA 2 3 1 4 VEO 0 0 0 0 VHA 2 1 2 1 33 36 32 37 471 667 384 629 IG AGENCY OVERALL XII.E.(2). COMPARISON OF NUMBERS OF ADMINISTRATIVE APPEALS FROM PREVIOUS AND CURRENT ANNUAL REPORT -- BACKLOGGED APPEALS Agency / Component Number of Backlogged Number of Backlogged Appeals as of End of the Fiscal Year from Previous Annual Report Appeals as of End of the Fiscal Year from Current Annual Report ADMIN 0 0 BVA 0 0 CFM 0 0 C&LA 0 0 MGMT 0 0 NCA 0 0 OALC 0 0 OASHRA 0 0 OASP&IA 0 0 OAWP 0 0 OCHCO 0 0 ODASB 0 0 OEHRM 0 0 OEI 0 0 GC 326 352 OIT 0 0 ORMDI 0 0 OSDBU 0 0 OSP 0 0 OSVA 0 0 VBA 1 0 VEO 0 0 VHA 0 0 IG 0 0 327 352 AGENCY OVERALL