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More Than 40k 311 Calls From Rikers Go Into a Black Hole Every Year
Loaded on April 1, 2026
by Reuven Blau, Kennedy Sessions
published in Prison Legal News
April, 2026, page 58
Filed under:
Failure to Treat,
Totality of Conditions,
Telephone Access,
Failure to Treat (Mental Illness),
Administrative Detention/Segregation.
Location:
New York.
by ReuvenBlau and KennedySessions
This article was originally published in The City.
After visiting her son on Rikers Island last June, Benjamin Kelly’s mother dialed 311 in a panic.
He was hallucinating about an insect crawling up his nose, dead bodies in …
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More from this issue:
- From the Editor, by Paul Wright
- Colorado Governor Tells Lawmakers to Open New Prison
- $667,000 Awarded to Muslim Missouri Prisoners Pepper-Sprayed for Praying, by Chuck Sharman
- Virginia Jail Suicide Results in $950,000 Settlement, Claims Against Wellpath still Pending, by Chuck Sharman
- Former Maine Prison Official Stole $2.4 Million Through Fraudulent Supply Orders
- The Cells Inside ‘One of the Most Archaic Prisons in the United States’, by Shakeil Price
- Massachusetts Settles Lawsuit with Promise to Release Jail Voting Data, by Chuck Sharman
- “Large Fight” Broke Out at Alaska Prison After Downsizing Effort, by Jo Ellen Knott
- In Texas, Harris County Commissioners Approve $1.2 Million for Fourth Study of Jail Since 2020 After Dozens of Abuse Allegations, by Matthew Clarke
- $1 Million Paid by Cuyahoga County for Detainee’s Preventable Suicide in Cleveland Jail, by Chuck Sharman
- Class Certification Granted to Suit Challenging Suspension of HALT Act in New York Prisons, by Chuck Sharman
- More Measles Cases Detected at Jails in New Mexico and Texas, by Jo Ellen Knott
- ICE Jails Denied Muslim Detainees’ Right to Celebrate Ramadan
- California Spends $300 Million Each Year Incarcerating Senior Citizens in Women’s Prisons, by Victoria Law
- Idaho Struggles to Respond to Devasting Report of Widespread Prisoner Sex Abuse, by Chuck Sharman
- Houston Jail Renews $38 Million Contract to Outsource Detainees to Private Lockups
- $2.75 Million Paid by Washington County and NaphCare for Jail Detainee’s Suicide, by Chuck Sharman
- Ohio Supreme Court Awards Prisoner $1,000 for Denied Records Request, by Chuck Sharman
- Texas Attorney General Clarifies Scope of Statute Requiring Outside Agency Investigation of Jail Deaths, by Matthew Clarke
- $1.5 Million Class-Action Settlement Reached in Texas Jail Over-Detention Case, by Chuck Sharman
- Missouri Prisons Called Out for Incomplete Death Records, Hellish Solitary Heat, by Chuck Sharman
- D.C. Judge Blocks Transfer of Biden-Commuted Federal Death Row Prisoners to “Supermax,” Citing Lack of Meaningful Due Process, by Matthew Clarke
- Oklahoma County Officials Move to Dissolve Jail Trust Created for Oversight
- Eighth Circuit Revives Lawsuit Over Iowa Jail Detainee’s Suicide, by Matthew Clarke
- Almost $1 Million in Settlements Paid to Three Nevada Prisoners, by Chuck Sharman
- Two Texas Women Charged for Using Plastic Crows in Smuggling Scheme
- Fourth Circuit to BOP Prisoner: Any “Disqualifying Offense” Means Zero FSA Credits, by Chuck Sharman
- California County Hires New Healthcare Company After Jail Deaths Under Wellpath
- New Illinois State Law Requires Prisons to Submit Annual Hospice Reports, by Michael Thompson
- At This Prison, Staffing Fluctuations Land Hardest on Lifers, by Jeffrey Shockley
- Internal Assessment Contradicts Public Claims About Women’s Prisons, by Michael Thompson
- Five Prisoners in Georgia Injured in Fight, Two Months After Three Prisoners Were Killed
- Groundbreaking Statistical Study of Pregnant Texas Jail Detainees Finds Over 400 Monthly, by Matthew Clarke
- Hawai’i Settles Prison Mental Healthcare Class-Action With $100,000 in Attorney’s Fees and Expert Inspection That Produces Damning Report, by Chuck Sharman
- Montana Switches to Sending Prisoners to a Private Prison in Mississippi
- Faults Found with Centurion in Kansas Four Years Ago Are Still Not Fixed, by Michael Thompson
- Death of Washington Jail Standards Bill Risks Repeat of $2.5 Million Settlement That Closed One County’s Jail, by Chuck Sharman
- $950,000 Settlement Reached for Pennsylvania Jail Detainee Repeatedly Pepper-Sprayed During Mental Health Episodes, by Chuck Sharman
- Unsafe Drinking Water at Multiple Texas Prisons Highlights Lack of Transparency, by Matthew Clarke
- First Circuit Revives Federal Prisoner’s Claim Against Rhode Island Lockup, by Chuck Sharman
- The Same Company that Built Guantanamo Bay Is Building Kansas City’s World Cup Jail
- $10.3 Million Paid for Teen’s Death at Kansas Juvenile Detention Facility, by Chuck Sharman
- ICE Settles Suit Over Opening Detainees’ Legal Mail, by Chuck Sharman
- Survey of Arkansas Jails Reveals Strained, Costly Health Care System, by Abbey Kim
- Federal Jury Awards $1,670,000 for Diabetic Detainee’s Preventable Death in Philadelphia Jail, YesCare Reaches Separate Confidential Settlement, by Chuck Sharman
- Mississippi DOC Retains Law Firm to Monitor VitalCore Contract, by Michael Thompson
- Idaho DOC Transfers Prisoners to Arizona Facility Run by CoreCivic
- Digital Tablet Shift Brings Added Cost, Lost Data to Prisoners in California
- Wisconsin’s Incarcerated Population Has More Access to Opioid Treatment, But Still Missing in Eight County Jails
- ICE Taps New Contractor to Run Deadly Detention Center in Texas
- More Than 40k 311 Calls From Rikers Go Into a Black Hole Every Year, by Reuven Blau, Kennedy Sessions
- Prisoners in Oklahoma Can Now Buy Vapes, Pouches from Commissary
- Watchdog Report Finds More than 1,500 Waiting for Specialty Care at Connecticut Prisons
- Tulsa Jail Withholds Records Related to Detainee Deaths
- Analysts Recommend Closing California’s Soledad Prison
- Judge Orders Rikers Manager Must Fix Jail in Seven Years Or Less
- News in Brief
- Private Company Investigating Rapes at California ICE Detention Center Instead of Sheriff
- Officials in Kansas Allow CoreCivic to Reopen Leavenworth Prison
More from Reuven Blau:
More from Kennedy Sessions:
More from these topics:
- Washington Governor Fires Independent Prison Watchdog, May 1, 2026. DOC/BOP misconduct, Government Misconduct, Pepper Spray/Tear Gas, Restraints, Administrative Detention/Segregation.
- Spike in Massachusetts Prisoner Suicides Blamed on Isolation, K-2 and Spotty Mental Healthcare, May 1, 2026. DOJ CRIPA Actions, Failure to Treat (Mental Illness), Suicides, Confinement in Segregated Housing, Administrative Detention/Segregation.
- Hospital Keeps Sending Detainees Back Without Care to County Jail in Colorado, May 1, 2026. Jail Misconduct, Private Contractors, Failure to Treat, Medical Neglect/Malpractice, Deliberate Indifference.
- Pregnant Women Detained in Jail: The Hideous Story of In-Custody Births, May 1, 2026. Systemic Medical Neglect, OB/GYN, Failure to Treat, Jail Specific, Medical Neglect/Malpractice.
- $9.8 Million in Settlements Reached with South Carolina County and Wellpath in Gruesome Jail Death, May 1, 2026. Failure to Treat, Sanitation, Medical Neglect/Malpractice, Failure to Treat (Mental Illness), Deliberate Indifference.
- Prisoners in Norfolk, Virginia Left on Extended Lockdown, May 1, 2026. Staffing, Lockdowns, Telephone Access, Extended Family Visiting, Failure to Protect (Staff).
- New Hampshire Officials Halt $700 Million Prison Replacement, May 1, 2026. Cost of Prison Systems, Totality of Conditions, Plumbing, Sanitation, Vermin.
- $2.135 Million Partial Settlement Reached in Schizophrenic Detainee’s Death from “Gross Medical Neglect” at South Carolina Jail, May 1, 2026. Prison Health Services, Failure to Treat, Medical Neglect/Malpractice, Failure to Treat (Mental Illness), Deliberate Indifference.
- Faced with Record-Breaking Jail Deaths, L.A. County Supervisors Tell Sheriff’s Department to Improve Access to Naloxone, Camera Monitoring, and Security Checks at California Jail, May 1, 2026. Drug Overdose, Overcrowding, Sanitation, Medical Neglect/Malpractice, Failure to Treat (Mental Illness).
- Taser Use Doubled After Grand Jury Report on Pennsylvania Prisoner’s Death, May 1, 2026. Failure to Treat, Stun Guns/Tasers, Excessive Force (Wrongful Death), Failure to Treat (Mental Illness), Staff Training.

