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More Than 40k 311 Calls From Rikers Go Into a Black Hole Every Year
Loaded on April 1, 2026
by Reuven Blau, Kennedy Sessions
published in Prison Legal News
April, 2026, page 58
Filed under:
Failure to Treat,
Totality of Conditions,
Telephone Access,
Failure to Treat (Mental Illness),
Administrative Detention/Segregation.
Location:
New York.
by ReuvenBlau and KennedySessions
This article was originally published in The City.
After visiting her son on Rikers Island last June, Benjamin Kelly’s mother dialed 311 in a panic.
He was hallucinating about an insect crawling up his nose, dead bodies in …
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More from this issue:
- Alabama’s Non-Solution to the Crisis Overtaking Its Prisons, by Douglas Ankney
- From the Editor, by Paul Wright
- Colorado Governor Tells Lawmakers to Open New Prison
- $667,000 Awarded to Muslim Missouri Prisoners Pepper-Sprayed for Praying, by Chuck Sharman
- Virginia Jail Suicide Results in $950,000 Settlement, Claims Against Wellpath still Pending, by Chuck Sharman
- Former Maine Prison Official Stole $2.4 Million Through Fraudulent Supply Orders
- The Cells Inside ‘One of the Most Archaic Prisons in the United States’, by Shakeil Price
- Massachusetts Settles Lawsuit with Promise to Release Jail Voting Data, by Chuck Sharman
- In Texas, Harris County Commissioners Approve $1.2 Million for Fourth Study of Jail Since 2020 After Dozens of Abuse Allegations, by Matthew Clarke
- “Large Fight” Broke Out at Alaska Prison After Downsizing Effort, by Jo Ellen Knott
- $1 Million Paid by Cuyahoga County for Detainee’s Preventable Suicide in Cleveland Jail, by Chuck Sharman
- Class Certification Granted to Suit Challenging Suspension of HALT Act in New York Prisons, by Chuck Sharman
- More Measles Cases Detected at Jails in New Mexico and Texas, by Jo Ellen Knott
- ICE Jails Denied Muslim Detainees’ Right to Celebrate Ramadan
- California Spends $300 Million Each Year Incarcerating Senior Citizens in Women’s Prisons, by Victoria Law
- Idaho Struggles to Respond to Devasting Report of Widespread Prisoner Sex Abuse, by Chuck Sharman
- Houston Jail Renews $38 Million Contract to Outsource Detainees to Private Lockups
- $2.75 Million Paid by Washington County and NaphCare for Jail Detainee’s Suicide, by Chuck Sharman
- Ohio Supreme Court Awards Prisoner $1,000 for Denied Records Request, by Chuck Sharman
- Texas Attorney General Clarifies Scope of Statute Requiring Outside Agency Investigation of Jail Deaths, by Matthew Clarke
- $1.5 Million Class-Action Settlement Reached in Texas Jail Over-Detention Case, by Chuck Sharman
- Missouri Prisons Called Out for Incomplete Death Records, Hellish Solitary Heat, by Chuck Sharman
- D.C. Judge Blocks Transfer of Biden-Commuted Federal Death Row Prisoners to “Supermax,” Citing Lack of Meaningful Due Process, by Matthew Clarke
- Oklahoma County Officials Move to Dissolve Jail Trust Created for Oversight
- Eighth Circuit Revives Lawsuit Over Iowa Jail Detainee’s Suicide, by Matthew Clarke
- Almost $1 Million in Settlements Paid to Three Nevada Prisoners, by Chuck Sharman
- Two Texas Women Charged for Using Plastic Crows in Smuggling Scheme
- Fourth Circuit to BOP Prisoner: Any “Disqualifying Offense” Means Zero FSA Credits, by Chuck Sharman
- California County Hires New Healthcare Company After Jail Deaths Under Wellpath
- New Illinois State Law Requires Prisons to Submit Annual Hospice Reports, by Michael Thompson
- At This Prison, Staffing Fluctuations Land Hardest on Lifers, by Jeffrey Shockley
- Internal Assessment Contradicts Public Claims About Women’s Prisons, by Michael Thompson
- Five Prisoners in Georgia Injured in Fight, Two Months After Three Prisoners Were Killed
- Groundbreaking Statistical Study of Pregnant Texas Jail Detainees Finds Over 400 Monthly, by Matthew Clarke
- Hawai’i Settles Prison Mental Healthcare Class-Action With $100,000 in Attorney’s Fees and Expert Inspection That Produces Damning Report, by Chuck Sharman
- Montana Switches to Sending Prisoners to a Private Prison in Mississippi
- Faults Found with Centurion in Kansas Four Years Ago Are Still Not Fixed, by Michael Thompson
- Death of Washington Jail Standards Bill Risks Repeat of $2.5 Million Settlement That Closed One County’s Jail, by Chuck Sharman
- $950,000 Settlement Reached for Pennsylvania Jail Detainee Repeatedly Pepper-Sprayed During Mental Health Episodes, by Chuck Sharman
- Unsafe Drinking Water at Multiple Texas Prisons Highlights Lack of Transparency, by Matthew Clarke
- First Circuit Revives Federal Prisoner’s Claim Against Rhode Island Lockup, by Chuck Sharman
- The Same Company that Built Guantanamo Bay Is Building Kansas City’s World Cup Jail
- $10.3 Million Paid for Teen’s Death at Kansas Juvenile Detention Facility, by Chuck Sharman
- ICE Settles Suit Over Opening Detainees’ Legal Mail, by Chuck Sharman
- Survey of Arkansas Jails Reveals Strained, Costly Health Care System, by Abbey Kim
- Federal Jury Awards $1,670,000 for Diabetic Detainee’s Preventable Death in Philadelphia Jail, YesCare Reaches Separate Confidential Settlement, by Chuck Sharman
- Mississippi DOC Retains Law Firm to Monitor VitalCore Contract, by Michael Thompson
- Idaho DOC Transfers Prisoners to Arizona Facility Run by CoreCivic
- Digital Tablet Shift Brings Added Cost, Lost Data to Prisoners in California
- Wisconsin’s Incarcerated Population Has More Access to Opioid Treatment, But Still Missing in Eight County Jails
- ICE Taps New Contractor to Run Deadly Detention Center in Texas
- More Than 40k 311 Calls From Rikers Go Into a Black Hole Every Year, by Reuven Blau, Kennedy Sessions
- Prisoners in Oklahoma Can Now Buy Vapes, Pouches from Commissary
- Watchdog Report Finds More than 1,500 Waiting for Specialty Care at Connecticut Prisons
- Tulsa Jail Withholds Records Related to Detainee Deaths
- Analysts Recommend Closing California’s Soledad Prison
- Judge Orders Rikers Manager Must Fix Jail in Seven Years Or Less
- News in Brief
- Private Company Investigating Rapes at California ICE Detention Center Instead of Sheriff
- Officials in Kansas Allow CoreCivic to Reopen Leavenworth Prison
More from Reuven Blau:
More from Kennedy Sessions:
More from these topics:
- Over $2 Million Paid by Otero County and VitalCore Health Strategies for New Mexico Jail Suicide, June 1, 2026. Failure to Treat, Medical Neglect/Malpractice, Suicides, Immunity - Sovereign/Municipal, Deliberate Indifference.
- $5 Million Paid by Colorado County for Jail Detainee’s “Gruesome” Death from Untreated Ulcer; Claims Proceeding Against Southern Health Partners, June 1, 2026. Private Prisons, Systemic Medical Neglect, Private Contractors, Failure to Treat, 42 U.S. Code § 1983, civil action for deprivation of rights.
- Settlement Reached in Mental Health Care Class-Action at San Diego County Jails, June 1, 2026. Settlements, Failure to Treat (Mental Illness), Class Actions, Administrative Detention/Segregation, Inadequate Health Care Facilities.
- Florida Federal Court Excoriates BOP for Health Care Failures, Grants Prisoner Early Release to Seek Treatment for Possible Breast Cancer, June 1, 2026. DOC/BOP misconduct, Systemic Medical Neglect, Cancer, Failure to Treat, Compassionate Release.
- Federal Court Partially Enjoins Enforcement of Georgia’s S.B. 185 Prohibiting Gender-Affirming Health Care in DOC, June 1, 2026. Medication, Failure to Treat, Injunctions, Transgender Medical Procedures, Cruel and Unusual Punishment.
- $75,000 for Pennsylvania Prisoner’s Excessive Force Claim Against Jail Guard, June 1, 2026. Failure to Treat, Guard Brutality/Beatings, 42 U.S. Code § 1983, civil action for deprivation of rights, Monell Liability, Wrongful Use of Force.
- New York City Reaches Settlements Totaling Nearly $5.2 Million with Estates of Two Fatal Methadone Overdose Victims Detained on Rikers Island, June 1, 2026. Failure to Treat, Drug Overdose, Medical Neglect/Malpractice, 42 U.S. Code § 1983, civil action for deprivation of rights, Deliberate Indifference.
- Dallas County Jail Deaths, Many Preventable, Dramatically Increase Under Sheriff Marian Brown, June 1, 2026. Systemic Medical Neglect, Failure to Treat, Jail Specific, Medical Neglect/Malpractice, Deliberate Indifference.
- Ombuds Report Doesn’t Rule Out Racism or Retaliation at Red Onion State Prison, June 1, 2026. Guard Misconduct, Racial Discrimination, Retaliation for Filing Grievances, Failure to Treat, Control Units/SHU/Solitary Confinement.
- Washington Governor Fires Independent Prison Watchdog, May 1, 2026. DOC/BOP misconduct, Government Misconduct, Pepper Spray/Tear Gas, Restraints, Administrative Detention/Segregation.

